Google Hangouts vs TeamViewer comparison

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620 views|142 comparisons
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17,370 views|14,601 comparisons
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Hangouts and TeamViewer based on real PeerSpot user reviews.

Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Hangouts vs. TeamViewer Report (Updated: November 2022).
657,397 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"This is a stable solution.""Communication platform that's effective in project planning, project status communication, and virtual meetings. Setting it up is straightforward.""The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later.""Its ease of use is most valuable. It is just a click, and you're in the system.""The solution scales well.""Google Hangouts is easy to use and has good performance.""Stable communication tool with a good history feature and very easy installation.""Google Hangouts is an excellent tool."

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"TeamViewer is fast and easy to manipulate.""I have been satisfied with TeamViewer overall.""The most valuable feature of TeamViewer is user-friendliness.""It is fairly feature-rich and stable.""The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping.""I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID.""From my perspective, the most important is the login.""The most important feature of TeamViewer is its ease of use."

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Cons
"I would like for the platform to have a call recording feature in the free version.""We don’t have any complaints.""It is not as stable. They can improve its stability.""The solution can improve by having more integration with different platforms.""Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account.""Google Hangouts could work on making the service better for slow connections.""Maybe they should offer more security features.""Google will not have two identical chat platforms. Google Chat is always a winner because it is compatible with my device."

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"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine.""We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility.""TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data.""It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time.""I would like it if the trial version of TeamViewer allowed you to have a connection for much longer.""I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone.""I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls.""I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."

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Pricing and Cost Advice
  • "There is an annual subscription to use this solution."
  • "We are a small team and a small organization such as ours just uses the free version of Google, so there's no cost associated with Google Hangouts at the moment."
  • "I pay $6 per user per month for Gmail, Google Drive, and Google Hangouts."
  • More Google Hangouts Pricing and Cost Advice →

  • "There is a free and paid version of this solution. I am currently using the free version."
  • "It would be nice if it is cheaper."
  • "TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
  • "The version of the solution we are using is free."
  • "We're using the free version. We do not pay any licensing fees."
  • "The price of the license could be less expensive."
  • "We are not using the solution for commercial use therefore it is free to use."
  • "The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
  • More TeamViewer Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later.
    Top Answer:Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account.
    Top Answer:The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control… more »
    Top Answer:This solution could be improved by offering more flexibility in terms of usage.
    Top Answer:In my personal use case, I connected my system with the computer diagnostic center. There were some software updates and there were some temp file issues that I dealt with and I would troubleshoot… more »
    Ranking
    6th
    out of 59 in Virtual Meetings
    Views
    620
    Comparisons
    142
    Reviews
    14
    Average Words per Review
    364
    Rating
    8.5
    1st
    out of 59 in Virtual Meetings
    Views
    17,370
    Comparisons
    14,601
    Reviews
    44
    Average Words per Review
    316
    Rating
    8.6
    Comparisons
    Learn More
    Overview

    Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.

    TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.

    Offer
    Learn more about Google Hangouts
    Learn more about TeamViewer
    Sample Customers
    Information Not Available
    Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
    Top Industries
    REVIEWERS
    Computer Software Company24%
    Hospitality Company12%
    Marketing Services Firm12%
    University12%
    REVIEWERS
    Healthcare Company11%
    Comms Service Provider9%
    Manufacturing Company7%
    University7%
    VISITORS READING REVIEWS
    Comms Service Provider17%
    Computer Software Company17%
    Government7%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business41%
    Midsize Enterprise30%
    Large Enterprise30%
    REVIEWERS
    Small Business42%
    Midsize Enterprise31%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise19%
    Large Enterprise53%
    Buyer's Guide
    Google Hangouts vs. TeamViewer
    November 2022
    Find out what your peers are saying about Google Hangouts vs. TeamViewer and other solutions. Updated: November 2022.
    657,397 professionals have used our research since 2012.

    Google Hangouts is ranked 6th in Virtual Meetings with 14 reviews while TeamViewer is ranked 1st in Virtual Meetings with 44 reviews. Google Hangouts is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of Google Hangouts writes "Good, reliable source of communication, but it is not compatible with every device, it's browser-based". On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". Google Hangouts is most compared with Zoom and Blackboard Collaborate, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, GoToMyPC and Parallels Access. See our Google Hangouts vs. TeamViewer report.

    See our list of best Virtual Meetings vendors.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.