We performed a comparison between Google Hangouts and TeamViewer based on real PeerSpot user reviews.Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"This is a stable solution."
"Communication platform that's effective in project planning, project status communication, and virtual meetings. Setting it up is straightforward."
"The most valuable feature of Google Hangouts is the ability to record the classes that I'm not able to attend. I can use the class recording to view whatever I missed later."
"Its ease of use is most valuable. It is just a click, and you're in the system."
"The solution scales well."
"Google Hangouts is easy to use and has good performance."
"Stable communication tool with a good history feature and very easy installation."
"Google Hangouts is an excellent tool."
"TeamViewer is fast and easy to manipulate."
"I have been satisfied with TeamViewer overall."
"The most valuable feature of TeamViewer is user-friendliness."
"It is fairly feature-rich and stable."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"From my perspective, the most important is the login."
"The most important feature of TeamViewer is its ease of use."
"I would like for the platform to have a call recording feature in the free version."
"We don’t have any complaints."
"It is not as stable. They can improve its stability."
"The solution can improve by having more integration with different platforms."
"Google Hangouts could improve by allowing someone to record a meeting without the need to have a company email. You cannot record with a Gmail account."
"Google Hangouts could work on making the service better for slow connections."
"Maybe they should offer more security features."
"Google will not have two identical chat platforms. Google Chat is always a winner because it is compatible with my device."
"One thing I have noticed is that TeamViewer does not work so well when the machine you are trying to connect to remotely is not running the same version as your machine."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"It would be useful if the solution could facilitate more than one remote user accessing my desktop at a time."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"I didn't like the fact that you had to install a client for remote support. If you didn't install the client, you were very limited in terms of what you could do. For a whole enterprise, it is just not an easy task to install a client on everything. Even if you're using SCCM, it is an undertaking. For transient clients that you don't necessarily support a hundred percent of the time, it would be nice to be able to connect to them and support their issues without having to install something on their machines. In my previous company, we were looking at this solution as being a collaborative tool for the enterprise in terms of video conferencing, calling, and scheduling. They were working on bringing a bunch of products together to make their suite a little more integrated, but it really wasn't at the point where we wanted it to be in terms of integration. We looked at it, reviewed it, and tested it out a bit. We then decided to go with Microsoft Teams. It has the clunkiness of having separate modules that aren't totally integrated. There are different methods for doing different things, which makes it a little bit more complicated. There should be the same way whether you are doing remote support or just calls."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
Hangouts Chat makes it easy for teams to be able to get their work done in one place. From direct messages to group conversations, Chat helps teams collaborate easily and efficiently.
TeamViewer lets you connect to any PC or server around the world within a few seconds. Remote control a partners PC as if you were sitting in front of it. Available in over 30 languages, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio.
Google Hangouts is ranked 6th in Virtual Meetings with 14 reviews while TeamViewer is ranked 1st in Virtual Meetings with 44 reviews. Google Hangouts is rated 8.6, while TeamViewer is rated 8.6. The top reviewer of Google Hangouts writes "Good, reliable source of communication, but it is not compatible with every device, it's browser-based". On the other hand, the top reviewer of TeamViewer writes "Very helpful for tech support with good stability and scalability". Google Hangouts is most compared with Zoom and Blackboard Collaborate, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Citrix Virtual Apps and Desktops, GoToMyPC and Parallels Access. See our Google Hangouts vs. TeamViewer report.
See our list of best Virtual Meetings vendors.
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