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FreePBX vs Mode Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FreePBX
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
Hosted and Cloud Based VoIP (8th)
Mode Enterprise
Average Rating
7.4
Reviews Sentiment
4.8
Number of Reviews
6
Ranking in other categories
BI (Business Intelligence) Tools (30th)
 

Mindshare comparison

FreePBX and Mode Enterprise aren’t in the same category and serve different purposes. FreePBX is designed for Hosted and Cloud Based VoIP and holds a mindshare of 2.2%.
Mode Enterprise, on the other hand, focuses on BI (Business Intelligence) Tools, holds 0.9% mindshare, up 0.4% since last year.
Hosted and Cloud Based VoIP Mindshare Distribution
ProductMindshare (%)
FreePBX2.2%
Yeastar P-Series Phone System13.4%
RingCentral Office9.3%
Other75.1%
Hosted and Cloud Based VoIP
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Mode Enterprise0.9%
Microsoft Power BI9.3%
Tableau Enterprise6.7%
Other83.1%
BI (Business Intelligence) Tools
 

Featured Reviews

CA
Project Manager, Information Technology at Telelago
Call routing streamlines communication across multiple locations
In my opinion, some of the most valuable features with this product are that it is very extensible. You can configure a lot of it because it is open source, so you can work around the configurations you desire. It is a very flexible application, so you can personalize configuration for customers. Another valuable aspect is the modules that you can add. Its modularity helps as you can purchase modules through the Sangoma portal. You can purchase modules for endpoint manager, call center, and call center queue wallboard. With this module, you can supervise and get analytics on all of your call center queues that you are running currently. It is a very extensible solution.
Shivkumar Targude - PeerSpot reviewer
Senior Software Engineer at a tech services company with 1,001-5,000 employees
Custom cohort dashboards have transformed customer tracking but still need richer built‑in visuals
From my perspective, adding more custom visualizations as inbuilt features would be greatly beneficial for developers and other teams. For specific visualizations, we currently need to use Python and JavaScript combinations to create great visualizations such as cohort analysis. If these visualizations were added by default to Mode Enterprise, it would be beneficial for all of us. There are common visualizations that are not currently in Mode Enterprise but should be added. There are advantages and disadvantages to the current state. The advantages mainly include the ability to combine all datasets, which definitely reduces time. Because Python and JavaScript are supported, we can develop cohort dashboards, which many other BI tools do not support. Mode Enterprise supports cohort dashboards, which is a significant advantage.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The call routing features with FreePBX have enhanced our customer service, with several sites all connected to a single central deployment, allowing people to work remotely from different locations using the same system."
"It is the most user-friendly, flexible and resilient system for voice-over IP we have installed so far."
"The tool helps to catch results and review them."
"I have used many other BI tools, but when I compare other BI tools with Mode Enterprise, I find it more interesting because it supports Amazon Redshift and cloud-related technology as well as some static-related technology, and it also supports customization through coding with JavaScript and Python."
"The most valuable feature I would say is the flexibility in editing."
"Mode Enterprise positively impacted my organization with its clean visualization and slightly faster response times."
"The solution is simple for people from a viewing perspective, not a coding perspective."
"The most important feature of the solution is the ability to run Python-based scripts."
 

Cons

"One area where they can continue to focus their improvements is support for third-party phones on the endpoint manager module."
"From my perspective, adding more custom visualizations as inbuilt features would be greatly beneficial for developers and other teams."
"I think in terms of User Interface, I would say it can be better."
"The data visualization is cumbersome in Mode Analytics. I want the solution to add a map that has an easy interface. The UI is slow sometimes."
"Mode Analytics needs to improve the overall user experience."
"The solution could run faster."
"Mode Enterprise can be improved by reducing the cost, as I think the enterprise version is much costlier."
 

Pricing and Cost Advice

Information not available
"The pricing is per user."
"Mode Analytics is cheap compared to other tools."
"My decision-maker found the pricing expensive, but it is okay for me."
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Top Industries

By visitors reading reviews
Construction Company
27%
Comms Service Provider
17%
Outsourcing Company
8%
Educational Organization
7%
Construction Company
15%
Media Company
11%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FreePBX?
The standard licensing fee for FreePBX is really good. Remember FreePBX can be downloaded for free. If you want to add special features, you buy the modules, and the module price points are excelle...
What needs improvement with FreePBX?
They are a very mature product with continuous evolution and improvement. They focus on continual development and improvement. Throughout these 15 years of experience, it has never let us down. One...
What is your primary use case for FreePBX?
Some of the use cases with FreePBX involve deployment scenarios where they had commercial telephony and IP telephony. We have used it for businesses, for office environments with phones, local phon...
What needs improvement with Mode Analytics?
From my perspective, adding more custom visualizations as inbuilt features would be greatly beneficial for developers and other teams. For specific visualizations, we currently need to use Python a...
What is your primary use case for Mode Analytics?
Mode Enterprise is being used for dashboard purposes only, specifically for custom dashboards. For the e-commerce domain, we use Mode Enterprise to track customers, such as finding out a customer's...
What advice do you have for others considering Mode Analytics?
Regarding licensing, I cannot provide detailed information on that topic. However, I can say that Power BI is open-source. If Mode Enterprise were provided as open-source, more people could start u...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Lyft, Zenefits, Twitch, Trello, Clover, Grovo, CrowdFlower, Segment, Everlane, Pocket, Highfive
Find out what your peers are saying about Yeastar, Comcast Business, 3CX and others in Hosted and Cloud Based VoIP. Updated: March 2026.
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