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FreePBX vs RingCentral Office comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FreePBX
Ranking in Hosted and Cloud Based VoIP
8th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
RingCentral Office
Ranking in Hosted and Cloud Based VoIP
7th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Hosted and Cloud Based VoIP category, the mindshare of FreePBX is 2.2%. The mindshare of RingCentral Office is 9.3%, up from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Hosted and Cloud Based VoIP Mindshare Distribution
ProductMindshare (%)
RingCentral Office9.3%
FreePBX2.2%
Other88.5%
Hosted and Cloud Based VoIP
 

Featured Reviews

CA
Project Manager, Information Technology at Telelago
Call routing streamlines communication across multiple locations
In my opinion, some of the most valuable features with this product are that it is very extensible. You can configure a lot of it because it is open source, so you can work around the configurations you desire. It is a very flexible application, so you can personalize configuration for customers. Another valuable aspect is the modules that you can add. Its modularity helps as you can purchase modules through the Sangoma portal. You can purchase modules for endpoint manager, call center, and call center queue wallboard. With this module, you can supervise and get analytics on all of your call center queues that you are running currently. It is a very extensible solution.
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Top Industries

By visitors reading reviews
Construction Company
27%
Comms Service Provider
17%
Outsourcing Company
8%
Educational Organization
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FreePBX?
The standard licensing fee for FreePBX is really good. Remember FreePBX can be downloaded for free. If you want to add special features, you buy the modules, and the module price points are excelle...
What needs improvement with FreePBX?
They are a very mature product with continuous evolution and improvement. They focus on continual development and improvement. Throughout these 15 years of experience, it has never let us down. One...
What is your primary use case for FreePBX?
Some of the use cases with FreePBX involve deployment scenarios where they had commercial telephony and IP telephony. We have used it for businesses, for office environments with phones, local phon...
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Overview

 

Sample Customers

Information Not Available
Daly Computers, Insureon, Rokstar Events, Construction Monitor, 24HR Lockouts, Interwest, Zero Motorcycles, MEP Health, Blue Health, Deep South, Binswanger Glass, Smart Warehousing
Find out what your peers are saying about Yeastar, Comcast Business, 3CX and others in Hosted and Cloud Based VoIP. Updated: March 2026.
885,728 professionals have used our research since 2012.