Project Manager, Information Technology at Telelago
Real User
Top 20
2025-05-21T16:29:54Z
May 21, 2025
Some of the use cases with FreePBX involve deployment scenarios where they had commercial telephony and IP telephony. We have used it for businesses, for office environments with phones, local phones on each desk, and smartphones connected to the system. We connect this with the PRI SIM and for the cell phone providers, and we can provide IP features to our customers. The call routing features with FreePBX have enhanced our customer service. For instance, we have customers that have several sites all connected to a single deployment, a central deployment. We can have a PBX in Maracaibo, and we can have people with the call center working in Caracas. We can have people working there with the services from Maracaibo. That gives flexibility of work that does not compare with others.
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Some of the use cases with FreePBX involve deployment scenarios where they had commercial telephony and IP telephony. We have used it for businesses, for office environments with phones, local phones on each desk, and smartphones connected to the system. We connect this with the PRI SIM and for the cell phone providers, and we can provide IP features to our customers. The call routing features with FreePBX have enhanced our customer service. For instance, we have customers that have several sites all connected to a single deployment, a central deployment. We can have a PBX in Maracaibo, and we can have people with the call center working in Caracas. We can have people working there with the services from Maracaibo. That gives flexibility of work that does not compare with others.