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FreePBX vs Yeastar P-Series Phone System comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FreePBX
Ranking in Hosted and Cloud Based VoIP
2nd
Average Rating
8.2
Reviews Sentiment
4.4
Number of Reviews
9
Ranking in other categories
No ranking in other categories
Yeastar P-Series Phone System
Ranking in Hosted and Cloud Based VoIP
1st
Average Rating
8.0
Reviews Sentiment
1.0
Number of Reviews
1
Ranking in other categories
IP PBX (3rd), IP Telephony & Unified Communications (5th)
 

Featured Reviews

DR
Sr Voip and Call center engineer at Superdave LLC
Migration projects have cut licensing costs and now support flexible call flows and hot standby
FreePBX can be improved as they come out with a new version every year or so. Their current version is FreePBX 17. The user community and the FAQ are great; you can search for just about anything you want to do on FreePBX and they're getting new AI engines and new text to speech engines from third party vendors all the time. So it's a very rich community. Sometimes the security is a bit odd with FreePBX, but security is a bit odd overall, so I don't know if that's a valid concern. I appreciate it; it's a good environment. Sangoma is the owner of the system. If I ever get stuck on something, and it doesn't happen very often, I can call and get help from Sangoma, and sometimes they want me to pay for it. It's fine if that's what it takes, but there's great support.
reviewer2753976 - PeerSpot reviewer
ICT Administrator at a healthcare company with 501-1,000 employees
Friendly interface supports different hold messages but call flow design and reporting need improvements
The call flow design is extremely basic compared to 3CX and needs variable and loop capabilities to begin with. Calls using 'control' extensions do not move the call to the next point, and require manual 'follow_me' adjustments in Asterisk. Reporting is very basic. Live view and control of actual calls in the dashboard is missing and it only shows the call count.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"FreePBX positively impacts my organization because it would not be able to work properly without it, as a lot of server configurations are built on it and we fully rely on this system."
"I have seen a return on investment with FreePBX; for example, the musical instruments group saved over $30,000 a year by moving from Cisco to FreePBX for their licensing."
"The call routing features with FreePBX have enhanced our customer service, with several sites all connected to a single central deployment, allowing people to work remotely from different locations using the same system."
"FreePBX has positively impacted my organization, and if I were to compare it to Elastix, I find it a lot easier to manage since it does not have a lot of bugs and is very user-friendly."
"It is the most user-friendly, flexible and resilient system for voice-over IP we have installed so far."
"FreePBX has made a positive impact on my organization, and we have completed many projects with it."
"My advice for others looking into using FreePBX is that it is reasonable and most of the features are free, so I recommend it."
"Since it is a free solution, all the features FreePBX offers are valuable."
"The most valuable features are the friendly user interface, the ability to support different hold messages per department, and the good desktop and mobile clients."
 

Cons

"However, when the call volume is large, sometimes FreePBX goes on halt, and because of that reason, I give it seven out of ten."
"There are some limitation issues with concurrent calls; when we have concurrent calls, sometimes the entire PBX fails."
"I think FreePBX can be improved by offering users the ability to design a call flow more easily through a drag and drop interface."
"Security would be the main feature that I wish was better because the FreePBX box can get hacked quickly."
"Sometimes when I receive reports that a user is not able to make a call out or they are having a call drop issue, viewing the dashboard provides no data."
"One area where they can continue to focus their improvements is support for third-party phones on the endpoint manager module."
"Sometimes the security is a bit odd with FreePBX, but security is a bit odd overall, so I don't know if that's a valid concern."
"I believe FreePBX could be improved regarding the user interface. Sometimes the user interface has bugs, and when you apply configuration changes, they do not always apply properly."
"The call flow design is extremely basic compared to 3CX and needs variable and loop capabilities to begin with."
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Top Industries

By visitors reading reviews
Construction Company
21%
Comms Service Provider
19%
Outsourcing Company
8%
Educational Organization
5%
Construction Company
34%
Comms Service Provider
10%
Outsourcing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for FreePBX?
My experience with pricing, setup cost, and licensing is that we only need to pay for the server through DigitalOcean billing. Since it is open source, you can have the ISO and install it on your own.
What needs improvement with FreePBX?
FreePBX could be improved by adding the feature to identify how many people are in a call right now on the dashboard, which would be quite helpful. Sometimes when I receive reports that a user is n...
What is your primary use case for FreePBX?
My main use case for FreePBX is troubleshooting. I use it to set up inbound and outbound routes, configure trunks, manage SIP configuration, and listen to CDR recordings. A specific example of a tr...
What is your experience regarding pricing and costs for Yeastar P-Series Phone System?
The pricing is good, but I recommend making sure it has the correct features for your needs.
What needs improvement with Yeastar P-Series Phone System?
The call flow design is extremely basic compared to 3CX and needs variable and loop capabilities to begin with. Calls using 'control' extensions do not move the call to the next point, and require ...
 

Also Known As

No data available
Yeastar Cloud PBX
 

Overview

 

Sample Customers

Information Not Available
Red Bull Ireland
Find out what your peers are saying about Yeastar, Sangoma, Astound and others in Hosted and Cloud Based VoIP. Updated: May 2026.
902,270 professionals have used our research since 2012.