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Fortra's Automate vs Stonebranch comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Fortra's Automate increases efficiency and ROI by significantly reducing labor hours and costs with rapid returns and high task success.
Sentiment score
4.7
Stonebranch improved efficiency, saving 40-50% in costs, with plans for broader implementation to boost ROI and operational effectiveness.
Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money.
Chief Technology Officer at DOB Systems LLC
It has reduced our expenditures in terms of purchasing more products and employing more technicians.
System Administrator
On a scale from one to ten, I would rate the ROI as nine.
Project Manager - DevOps Engineer at ACC
We plan to migrate all the different work scheduling tools to Stonebranch, so I think we will have a single centralized license that will save a lot of cost to the company.
Lead Administrator at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.5
Fortra's Automate customer service is praised for quick responses, helpful staff, and multiple support channels despite minor language barriers.
Sentiment score
8.8
Stonebranch support is praised for expertise and responsiveness, but some desire improved response times and weekend availability.
They don't always understand the processes I'm trying to implement.
Senior Data Analyst at a financial services firm with 1-10 employees
They handle customers like me to get to the exact issue, detailing where that issue originates from a technical point of view, the resolution, and the summary they provided.
Software Engineer at Cateina Technologies
I would rate the technical support as a nine out of ten because it is quite fast and courteous.
Account Director at a tech services company with 11-50 employees
The service executive was very prompt in providing a solution.
Operations Engineer at a computer software company with 501-1,000 employees
We received very good training given by Stonebranch staff, including operator training and administration training.
Lead Administrator at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
7.3
Fortra's Automate is scalable for all company sizes, supporting various deployments with efficient features but potential cost concerns.
Sentiment score
8.5
Stonebranch ensures high scalability, efficiently managing vast tasks and users appreciate its adaptability for diverse systems and integrations.
The scalability of Automate also scores a ten out of ten.
IT Project Manager at Labo des histoires
I can deploy it on multiple infrastructures such as cloud, on-premises, or in a hybrid model.
Software Engineer at Cateina Technologies
It is easy to increase one bot or one studio without needing to buy another orchestrator, which can be quite expensive.
Account Director at a tech services company with 11-50 employees
Stonebranch is a very scalable application, and we can use it on various integrations and applications.
Operations Engineer at a computer software company with 501-1,000 employees
Stonebranch's scalability is very good.
Lead Administrator at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.3
Fortra's Automate is reliable with minimal issues, though users occasionally face crashes, slowdowns, and connectivity problems.
Sentiment score
8.6
Stonebranch is highly reliable with minimal downtime, occasional update issues, and strong performance during maintenance and high-availability configurations.
The stability of the solution is a ten out of ten.
IT Project Manager at Labo des histoires
For stability on a scale from one to ten, I would give it a solid nine.
Cloud Engineer - ll at a tech vendor with 11-50 employees
It has very robust features, and it is not prone to instability.
Account Director at a tech services company with 11-50 employees
Stonebranch is very stable, and there are no bugs or glitches.
Operations Engineer at a computer software company with 501-1,000 employees
We have a huge workload across multiple regions and we are running on the same UAC.
Lead Administrator at a tech vendor with 10,001+ employees
 

Room For Improvement

Fortra's Automate requires improvements in web automation, integration, security, scalability, documentation, pricing, and debugging tools for enhanced efficiency.
Stonebranch needs UI and integration improvements, better resource handling, AI features, enhanced analytics, and simpler deployment and monitoring.
This is a significant concern, especially with critical workloads where visibility into errors is essential.
DevOps Engineer at Teksphere Global Services Limited
My major recommendation would be for easier upgrade paths between major versions.
Project Manager - DevOps Engineer at ACC
When new employees join our company, we created automation so they receive AWS credentials and all their AWS access and cloud access.
Cloud Engineer - ll at a tech vendor with 11-50 employees
We can add various other features such as AI to improve its accessibility because in today's world, AI is more important than manual things.
Operations Engineer at a computer software company with 501-1,000 employees
Creating a task or job and then creating a schedule with time triggers and other triggers in different objects feels a bit complicated compared to other tools in the market where everything is laid out in a single pane and scheduling is easy.
Lead Administrator at a tech vendor with 10,001+ employees
 

Setup Cost

Fortra's Automate provides cost-effective, flexible pricing, offering lower costs than competitors and appealing to both enterprises and small businesses.
Stonebranch offers competitive pricing, includes all agents and tasks, and is cost-effective with no hidden fees, preferred over alternatives.
Competitors are often more expensive than Automate.
Account Director at a tech services company with 11-50 employees
It offered what we wanted at a good, competitive price.
Senior Data Analyst at a financial services firm with 1-10 employees
It does a lot but also costs a lot.
Chief Technology Officer at DOB Systems LLC
My experience with the pricing, setup cost, and licensing of Stonebranch has been that it is a very affordable tool.
Operations Engineer at a computer software company with 501-1,000 employees
From an organizational cost perspective with Stonebranch, it is a bit cheaper than other tools available in the market.
Lead Administrator at a tech vendor with 10,001+ employees
 

Valuable Features

Fortra's Automate simplifies automation with drag-and-drop interface, strong integration, and cost-effective solutions for diverse industry needs.
Stonebranch offers versatile workflows, user-friendly interface, robust automation, and platform-agnosticism, enhancing efficiency and seamless task management.
Automate's non-reliance on additional orchestrators makes it quite cost-effective.
Account Director at a tech services company with 11-50 employees
In my opinion, the best feature Automate offers is the scheduling.
DevOps Engineer at Teksphere Global Services Limited
Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows.
IT Project Manager at Labo des histoires
Stonebranch helps in reducing the times and the errors, and as a team, we can coordinate very smoothly with each other because the runtime is very fast, ensuring that each and every member is having similar experiences without any bugs.
Operations Engineer at a computer software company with 501-1,000 employees
Reporting helps us observe the trend of how much the script has executed in the past and what sort of load is expected in the future based on that analysis.
Lead Administrator at a tech vendor with 10,001+ employees
 

Categories and Ranking

Fortra's Automate
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
38
Ranking in other categories
Robotic Process Automation (RPA) (4th), Business Orchestration and Automation Technologies (5th)
Stonebranch
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
28
Ranking in other categories
Workload Automation (10th)
 

Mindshare comparison

Fortra's Automate and Stonebranch aren’t in the same category and serve different purposes. Fortra's Automate is designed for Robotic Process Automation (RPA) and holds a mindshare of 2.9%, up 1.3% compared to last year.
Stonebranch, on the other hand, focuses on Workload Automation, holds 4.6% mindshare, down 5.1% since last year.
Robotic Process Automation (RPA) Market Share Distribution
ProductMarket Share (%)
Fortra's Automate2.9%
UiPath Platform12.9%
Microsoft Power Automate11.5%
Other72.7%
Robotic Process Automation (RPA)
Workload Automation Market Share Distribution
ProductMarket Share (%)
Stonebranch4.6%
Control-M14.4%
AutoSys Workload Automation8.0%
Other73.0%
Workload Automation
 

Featured Reviews

Jane Rachma Kiniti - PeerSpot reviewer
IT Project Manager at Labo des histoires
Automate has streamlined workflows and increased efficiency with powerful automation
The best features of the solution are the flexible automation features, it is rich with beautiful connectors, and it is easy to use with little to no coding knowledge required to get started, so anybody can use the tool. The intuitive interface of Automate has an intuitive design, which makes it easy to learn and use even without a strong technical background, and it has a drag-and-drop interface, which makes everything so easy and straightforward. The error handling capabilities in complex automation tasks are powerful, as it handles all types of tasks, whether complex or simple. I've never faced any problems even when dealing with complex tasks, so everything is super smooth and highly reliable, even when dealing with big tasks, as it has never slowed down. Automate's compatibility with existing IT infrastructure has impacted our business operations positively by providing smooth integration with other software that we use, such as Gmail, Jira, and Microsoft 365 apps, which gives us a unified platform instead of having to keep switching from one software to another, saving a lot of time and streamlining the whole workflows. The automated analytics have helped improve our business processes since it has increased our efficiency by automating our everyday tasks, freeing up time for us to focus more on strategic activities such as analyzing data and developing new business strategies. It is also cost-saving. By minimizing manual labor, it decreases human errors that can lead to costly mistakes. By automating the tasks, it helps to save costs, and it also improves our accuracy by reducing these errors to ensure that tasks are done almost perfectly.
Saktheeswaran Ravichandran - PeerSpot reviewer
Lead Administrator at a tech vendor with 10,001+ employees
Modern workload automation has unified job scheduling and reporting across regions and platforms
I feel that Stonebranch can be improved in certain areas. Since I have been a Control-M user for a very long time and have also used Dollar Universe in the past, creating a task or job and then creating a schedule with time triggers and other triggers in different objects feels a bit complicated compared to other tools in the market where everything is laid out in a single pane and scheduling is easy. Here, since we have a task and a time schedule and time trigger separately from the task, I am getting a bit confused becoming accustomed to those concepts, but that can be managed more easily.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
6%
Performing Arts
6%
Financial Services Firm
23%
Manufacturing Company
11%
Insurance Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise6
Large Enterprise23
 

Questions from the Community

What is your primary use case for HelpSystems AutoMate?
I use Fortra's Automate for IT operations as an automated repetitive workflow task, handling tasks like file transfer, job scheduling, SAP data pools, and system notifications.
What is your experience regarding pricing and costs for Fortra Automate?
I am somewhat aware of Fortra's Automate's pricing, and I can say it is budget-friendly—not too cheap or too high. The pricing is on point.
What needs improvement with Fortra Automate?
Fortra's Automate is good overall, but the advanced logic is somewhat challenging. Some of the more complex branching and error handling require digging into documentation or trial and error before...
What is your experience regarding pricing and costs for Stonebranch Universal Automation Center?
My experience with the pricing, setup cost, and licensing of Stonebranch has been that it is a very affordable tool, and our organization has been using it for the last overall ten years, so we are...
What needs improvement with Stonebranch Universal Automation Center?
Stonebranch can be improved by making it more familiar to other tech geeks. We can add various other features such as AI to improve its accessibility because in today's world, AI is more important ...
What is your primary use case for Stonebranch Universal Automation Center?
My main use case for Stonebranch is for job scheduling and to see the workflows and for troubleshooting any failures. For our daily work, we use Stonebranch to see that if the workflow is going smo...
 

Also Known As

HelpSystems Automate, Automate
Stonebranch Universal Automation Center
 

Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
Nissan, Coop, United Supermarkets, Groupon, CSC, Orbitz, Johnson & Johnson, BMW, Qantas.
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: January 2026.
881,757 professionals have used our research since 2012.