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Forcepoint Next Generation Firewall vs Palo Alto Networks VM-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers cost-effective security with quick deployment, improving efficiency, reducing downtime, and providing a strong return on investment.
Sentiment score
5.5
Users report significant ROI with Forcepoint Next Generation Firewall due to cost reduction, improved security, enhanced performance, and easier management.
Sentiment score
6.3
Palo Alto Networks VM-Series boosts agility, efficiency, security, and ROI, with significant cost-effective satisfaction and improved data visibility.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
Cybersecurity ROI could be $1 or $100 million, depending on the risk of data behind it.
Customers can see data within a week, indicating a quick return on investment.
 

Customer Service

Sentiment score
6.6
Fortinet FortiGate support is mostly praised for responsiveness and knowledge, though inconsistencies exist in complex cases or regions.
Sentiment score
5.7
Forcepoint Next Generation Firewall support is skilled but slow, with calls for local support and improved response times.
Sentiment score
7.5
Palo Alto Networks VM-Series has responsive, knowledgeable support, though communication issues and high premium costs are noted by users.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
Unlike Fortinet where you can escalate an issue and quickly get responses from the development team, Forcepoint's process seems slow and challenging.
Technical support is sometimes slow to respond, and it takes longer to resolve issues.
On a scale of 1 to 10 for customer service for Forcepoint Next Generation Firewall, I would rate it at least 9, 9.5.
The support quality could be improved.
Resolving issues promptly.
They are responsive and provide high-quality assistance.
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate offers scalability and easy integration for diverse environments, catering to businesses from small to large enterprises.
Sentiment score
7.2
Forcepoint Next Generation Firewall excels in scalability, though some users face challenges with large-scale and cloud deployments.
Sentiment score
7.4
Palo Alto Networks VM-Series offers high scalability and adaptability, with some configuration challenges but generally positive user experiences.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
There are restrictions in the firewall manager and limitations when deploying for cloud environments.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
The solution is scalable and can easily handle an increase in the number of users.
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is highly stable and reliable, excelling in continuous operation with effective network management, despite occasional update issues.
Sentiment score
7.9
Forcepoint Next Generation Firewall is stable and reliable, with praised detection and minor stability concerns in complex deployments.
Sentiment score
8.1
Palo Alto Networks VM-Series is highly stable, with minor issues during updates, making it a robust choice for users.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Hardware is generally very stable.
I have not experienced any major problems or downtime.
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
 

Room For Improvement

Users express concern over Fortinet FortiGate's interface stability, functionality, performance issues, and call for improved support and features.
Forcepoint NGFW needs UI, policy management, and pricing enhancements, along with improved support, integration, and configuration flexibility.
Palo Alto Networks VM-Series needs UI, reporting, integration, cloud compatibility, scalable features, clear pricing, and enhanced AI capabilities.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
When considering Sophos XG, which we also use, the logging and reporting functionality is notably more efficient.
Fast response and efficient handling of issues, similar to how Fortinet responds, would be great.
AI improvements could be beneficial, as having AI capabilities has become an important checkmark feature.
I recommend that additional features be included in a single license to avoid the need for extra licensing costs.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
When managing the firewall, it involves a Strata Cloud web browser that requires improvement to enhance deployment ease and call center efficiency.
 

Setup Cost

Fortinet FortiGate offers high initial costs but competitive pricing, valued features, and flexible licensing compared to competitors.
Forcepoint NGFW pricing varies, with costs perceived as high due to licensing models and additional feature charges.
Palo Alto Networks VM-Series offers robust security and flexible pricing but requires careful licensing for cost-effectiveness.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It offers cost savings as it is generally cheaper than the competition.
It is about 20% cheaper.
The costs can be high since additional features require separate licenses.
In terms of pricing, I would place Forcepoint in the middle when compared to other firewalls like Fortinet and Palo Alto.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
 

Valuable Features

Fortinet FortiGate offers robust, affordable security with user-friendly interface, centralized management, and efficient SD-WAN capabilities.
Forcepoint Next Generation Firewall offers comprehensive security features and integration for effective network and systems application management.
Palo Alto Networks VM-Series offers advanced threat management, scalability, and security for cloud and data center environments with intuitive features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
With Forcepoint, this process is simplified compared to others like Fortinet.
The most valuable features of Forcepoint Next Generation Firewall are the advanced threat protection, including features like IPS and DDoS prevention, which help avoid internal DDoS attacks.
From a configuration standpoint, it has been easy to manage.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
575
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (2nd), Unified Threat Management (UTM) (1st)
Forcepoint Next Generation ...
Ranking in Firewalls
31st
Average Rating
7.6
Reviews Sentiment
6.5
Number of Reviews
45
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (13th), WAN Edge (13th)
Palo Alto Networks VM-Series
Ranking in Firewalls
12th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
65
Ranking in other categories
Advanced Threat Protection (ATP) (9th)
 

Mindshare comparison

As of October 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.4%, up from 19.1% compared to the previous year. The mindshare of Forcepoint Next Generation Firewall is 0.5%, up from 0.3% compared to the previous year. The mindshare of Palo Alto Networks VM-Series is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Market Share Distribution
ProductMarket Share (%)
Fortinet FortiGate20.4%
Palo Alto Networks VM-Series1.1%
Forcepoint Next Generation Firewall0.5%
Other78.0%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
OusaidAbaz - PeerSpot reviewer
Provides decent protection for the LAN but complicated interface
We had some licensing issues with its web filtering capabilities. That's why we migrated our web filtering to Cisco Umbrella. Moreover, the interface is complicated. It's difficult to locate all the necessary menus and functions. For example, one of the many issues is with SSH. Even now, we haven't successfully opened the port to connect using SSH mode when we want to change the configuration. It's like a black box—not very open to changes and customization. It's simply not easy to configure. There are other problems, too. For example regarding Forcepoint's Websense component. We had a lot of problems managing the web settings within Websense. That's why we migrated to Cisco Umbrella for cloud-based web filtering. It's not that Forcepoint is inherently bad. The issue is that it's not user-friendly. It is not easy to use. The developers need to redesign the interface (GUI) for better management. It is very difficult to manage. For example, simple actions require too many clicks compared to FortiGate or Palo Alto. That's the main problem.
RonnieYazdani - PeerSpot reviewer
User-friendly CLI and efficient dashboard streamline operations with robust security features
I find Palo Alto Networks VM-Series easy to deploy, and none of my customers have had significant complaints. My customers have high certifications provided by Palo Alto Networks. The friendly dashboard and the ability to easily command and use the CLI make Palo Alto Networks VM-Series a better product. It offers robust solutions, making it valuable to my customers.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Financial Services Firm
8%
Computer Software Company
14%
Financial Services Firm
11%
Manufacturing Company
10%
Performing Arts
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business350
Midsize Enterprise130
Large Enterprise187
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise8
Large Enterprise11
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise17
Large Enterprise25
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Forcepoint Next Generation Firewall?
The licensing model is dependent on negotiation skills, but there is room for improvement. The costs can be high sinc...
What needs improvement with Forcepoint Next Generation Firewall?
At this moment, nothing specific comes to mind regarding improvements for Forcepoint Next Generation Firewall. The ma...
Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the...
 

Also Known As

No data available
Forcepoint NGFW, Stonesoft Next Generation Firewall, McAfee Network Security Platform, Intel Security Network Security Platform
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
California Department of Corrections and Rehabilitation (CDCR)
Warren Rogers Associates
Find out what your peers are saying about Forcepoint Next Generation Firewall vs. Palo Alto Networks VM-Series and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.