FIS Protegent vs IBM OpenPages comparison

FIS and IBM are both solutions in the GRC category. FIS is ranked #39, while IBM is ranked #6 with an average rating of 8.0. FIS holds a 0.9% mindshare in G, compared to IBM’s 2.5% mindshare. Additionally, 100% of FIS users are willing to recommend the solution, compared to 71% of IBM users who would recommend it.

FIS Protegent

Read 1 FIS Protegent review

556 Views
556 Comparison Views

100% willing to recommend

IBM OpenPages

Read 9 IBM OpenPages reviews

2,070 Views
1,884 Comparison Views

71% willing to recommend

FIS Protegent

IBM OpenPages

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between FIS Protegent and IBM OpenPages based on real PeerSpot user reviews.

Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC.

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Buyer's Guide

GRC

March 2026

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Helped 886,664 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FIS Protegent

Ranking in GRC

39th

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM OpenPages

Ranking in GRC

6th

Average Rating

7.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Governance (3rd)

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of FIS Protegent is 0.9%, up from 0.5% compared to the previous year. The mindshare of IBM OpenPages is 2.5%, down from 5.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

GRC Mindshare Distribution
Product	Mindshare (%)
IBM OpenPages	2.5%
FIS Protegent	0.9%
Other	96.6%

GRC

Featured Reviews

it_user948

digital strategist at SMD Services

Robust and comprehensive product for Finanancial Services Compliance.

The Protegent surveillance suite of products automates many of the manual financial services / broker dealers compliance processes related to FINRA and the SEC. The suite is comprehensive and fairly easy to implement (depending on your business model and clearing relationships).…

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Gabriele Meneguzzi

GRC Practice Leader at Stratos Analytics

Have improved operational control and simplified internal workflows through a clear user interface

The most useful features in IBM OpenPages are the workflow features and front-end. The workflow feature in IBM OpenPages is very flexible, easy to configure, and can help design every kind of process, while the front-end is very useful, clear, simple, and dynamic. The benefit of a centralized platform in risk management, such as IBM OpenPages, is that it allows sharing information and guarantees a central framework of risk and control. The dashboards in IBM OpenPages help with monitoring processes for different users and profiles, and we use the dashboard extensively to show the state of different processes to control them. IBM OpenPages integrates effectively with other tools and existing infrastructure for my customers as we integrate other tools, using APIs to match different information, though some other tools may better support integration. IBM offers Connect, an add-on for integration, but we do not use it, relying solely on API. The reporting tools in IBM OpenPages have very strong potential because they are linked with Cognos IBM, a business intelligence tool, allowing for very good and complex reports, though creating these reports requires skills in business intelligence to get the most out of IBM OpenPages.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, this is a great product."

"Good in ORM and compliance, analytics, custom reporting, features for our board including risk management, and good support for Basel regulations."

"The content, reporting, and workflow features stand out as the most valuable aspects."

"Everything about IBM OpenPages is valuable, particularly when compared to other solutions in the market like MetricStream, from which we switched due to its feasibility, user-friendliness, and performance."

"With OpenPages, the risks and controls are registered and monitored continuously."

"IBM OpenPages provides time savings in recording risk management components."

"The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."

"IBM OpenPages saves time in my work as a developer."

"The most valuable features are the workflow engine, calculations, and security rules."

More IBM OpenPages pros

Cons

"Custom integration is required as many of these modules are not linked and do not share data easily."

"IBM needs to work on pricing for organizations with around 100 users, as the licensing model is not competitive enough for SMEs."

"IBM OpenPages could improve by adding more conditions to workflows, as some existing conditions might not work and can produce errors."

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."

"I believe there's room for improvement in establishing connections with external information."

"Pricing! It's very expensive just for the licenses."

"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."

"Some self-relationships are not available in OpenPages' relationship model."

"It would be useful to have more out-of-the-box functionality, especially triggers and calculations."

More IBM OpenPages cons

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Top Industries

By visitors reading reviews

Financial Services Firm

45%

Real Estate/Law Firm

12%

Construction Company

12%

Healthcare Company

Financial Services Firm

25%

Manufacturing Company

Construction Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1

Questions from the Community

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What needs improvement with IBM OpenPages?

There is nothing in particular that needs improvement in IBM OpenPages, although reporting could be improved to make it easier to create reports.

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What is your primary use case for IBM OpenPages?

My customers' main use cases for IBM OpenPages include ICT risk, operational risk management, and regulatory and compliance management.

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What advice do you have for others considering IBM OpenPages?

For those planning to use IBM OpenPages, I recommend defining exactly what you want and understanding how IBM OpenPages can help you before starting to use it. I rate IBM OpenPages a nine out of ten.

See all answers

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Product Reports

Buyer's Guide

GRC

March 2026

Download FIS Protegent product report

Buyer's Guide

GRC

March 2026

Download IBM OpenPages product report

Also Known As

SunGard Protegent, Protegent

OpenPages

Overview

Compliance officers must manage vast, disparate data and processes to comply with ever-changing global trading regulations, often against tight deadlines. FIS’ Protegent suite of compliance solutions increases visibility across operational data, highlights risk areas for financial crime compliance and integrates workflows for evidence of review. This provides compliance departments with more transparency and efficiency.

FIS

Enables customers to manage risk and compliance initiatives across the enterprise, helping businesses to reduce loss, improve decision-making about resource allocation, and optimize business performance.

IBM

Sample Customers

A Large European Broker, a global asset management firm

Nationwide, Process Innovation AG, OSRAM Licht AG, Dep‹sito Central de Valores (DCV), Delta Lloyd Group, Unum

Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: March 2026.

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