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FIS Protegent vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

FIS Protegent
Ranking in GRC
36th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
IT Governance (1st), IT Vendor Risk Management (4th)
 

Mindshare comparison

As of March 2026, in the GRC category, the mindshare of FIS Protegent is 1.0%, up from 0.5% compared to the previous year. The mindshare of RSA Archer is 5.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.6%
FIS Protegent1.0%
Other93.4%
GRC
 

Featured Reviews

it_user948 - PeerSpot reviewer
digital strategist at SMD Services
Robust and comprehensive product for Finanancial Services Compliance.
The Protegent surveillance suite of products automates many of the manual financial services / broker dealers compliance processes related to FINRA and the SEC. The suite is comprehensive and fairly easy to implement (depending on your business model and clearing relationships).…
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, this is a great product."
"Community content in the Archer Exchange is very valuable."
"Easy to implement with a high level of automation."
"Archer seamlessly integrates data systems without requiring additional software."
"Enables development of any application, automation of any workflow including the GRC work processes."
"Solution is scalable."
"The last project was for an investment group that was using Excel. Shifting their records from one position to another took approximately 15 minutes. In Archer, we created a workflow for them to leverage it, and they could send the single record with one click to one person within seconds. The whole process went from 15 minutes to two minutes to get the approval for the records. The main purpose of Archer is to just make it easy."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"Its user interface is pretty neat, and there is flexibility in generating the data. You can customize reports at any level. You can directly get reports in Tableau format. If you want to generate statistical data, you can create reports with graphs. There is an adequate amount of flexibility for changing the format, the type of graphs, etc."
 

Cons

"Custom integration is required as many of these modules are not linked and do not share data easily."
"If I were to rate RSA technical support on a scale from one to ten, I would give it about four, as there is definitely room for improvement, but support is available."
"The interface just looks old."
"Solution could use more inbuilt applications."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"Slow turnaround time from support team."
"The user interface needs work. There are many small text boxes, like credit card size's boxes, where we need to input a lot of text. You can't see what you're typing beyond the tiny window, so you have to scroll or type elsewhere and copy-paste it. It's very inconvenient."
"Recently, we made a suggestion for cross references, like for one application to another. There were limitations there, so we're hoping that will be included in the next upgrade."
"The ticket handling process could be improved."
 

Pricing and Cost Advice

Information not available
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"RSA Archer's price is justifiable and not as expensive, compared to ServiceNow. I have heard that the licensing for ServiceNow is much more expensive. I'm unaware whether there are any additional costs after licensing fees."
"As I am a developer and responsible for providing production support, I do not have personal knowledge of the pricing. However, my colleagues claim that it is very expensive in comparison with other tools."
"The solution is not at all a cheap product."
"Fairly highly-priced, especially for smaller companies."
"The price of the solution is very affordable."
"I am not sure about other companies, but it's quite expensive."
"The initial purchase is cheap. You pay a nominal price to start then renew the license annually. You also must buy a license for each module. I'm not too fond of that aspect of the licensing model. You buy the elephant and then spend more money to feed the elephant."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
19%
Insurance Company
12%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

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What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Also Known As

SunGard Protegent, Protegent
Archer
 

Overview

 

Sample Customers

A Large European Broker, a global asset management firm
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about RSA, OneTrust, Diligent and others in GRC. Updated: March 2026.
884,873 professionals have used our research since 2012.