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Proofpoint Email Protection vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Proofpoint Email Protection offers strong phishing defense, significant ROI, but faces navigation challenges impacting operational efficiency.
Sentiment score
7.6
Trellix enhances security and productivity, offering nearly 200% ROI, faster threat detection, and broad client satisfaction.
The ideal situation would be to have all these portals combined into one unified dashboard.
Information Security Architect at Loews Hotels
 

Customer Service

Sentiment score
7.0
Proofpoint Email Protection customer service is praised for responsiveness and expertise but needs improvement in documentation and lower-tier support.
Sentiment score
7.2
Trellix Network Detection and Response offers reliable 24/7 support, though some users desire quicker response times during incidents.
I am familiar with the granular policy control feature of Proofpoint Email Protection, and I find their support excellent for modifying those policies.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
I rate customer support a three out of ten mainly because of the phishing attacks that are getting through.
Information Security Architect at Loews Hotels
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
The customer support for Trellix Network Detection and Response is great.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
7.5
Proofpoint Email Protection is praised for scalability due to its cloud-based design, benefiting large organizations despite cost constraints.
Sentiment score
7.9
Trellix Network Detection and Response offers reliable cloud scalability, supporting diverse industries with high satisfaction despite varied admin support.
Proofpoint is scalable for multi-site organizations with thousands of users.
Products and solutions director at ITVikings
 

Stability Issues

Sentiment score
8.1
Proofpoint Email Protection is highly stable, reliable, and efficient, consistently earning high user ratings despite occasional server issues.
Sentiment score
7.8
Trellix Network Detection and Response is reliable, with minor issues in performance requiring maintenance and expertise for optimal use.
 

Room For Improvement

Proofpoint Email Protection struggles with integration, setup complexity, high costs, and needs enhancements in detection, support, and features.
Trellix Network Detection and Response needs improved customization, integration, reporting, threat intelligence, AI, support, and dashboard visibility.
Proofpoint Email Protection can improve in how it analyzes alerts by using more AI within its product suite to eliminate repeat alerts, such as filtering down the same attack to generate only one alert.
Information Security Architect at Loews Hotels
Proofpoint could expand its phishing detection capabilities to improve its efficiency.
Products and solutions director at ITVikings
More security could be implemented.
Logistics Manager at a educational organization with 501-1,000 employees
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Setup Cost

Proofpoint Email Protection pricing is considered high but offers value with no extra fees beyond the subscription cost.
Trellix Network Detection and Response is perceived as costly, but valued for effective threat detection and competitive pricing.
Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees.
Products and solutions director at ITVikings
Additional costs do come in, but it enhances security.
Logistics Manager at a educational organization with 501-1,000 employees
 

Valuable Features

Proofpoint Email Protection offers anti-spam, phishing prevention, AI detection, and integrates with Office 365 for robust, affordable security.
Trellix excels in zero-day threat detection, automatic responses, and enhancing security infrastructure with user-friendly dashboards and sandboxing.
What I appreciate about the DLP portion specifically is that it is very detailed and customizable.
Information Security Architect at Loews Hotels
The main feature I find most effective is that Proofpoint Email Protection scans emails and quarantines the doubtful ones.
Logistics Manager at a educational organization with 501-1,000 employees
I appreciate that it's the industry leader, and its firewalling is very easy to manage and implement.
Senior Cybersecurity Specialist at a retailer with 10,001+ employees
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
Information Security Engineer at Nhq Distribution Ltd
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Categories and Ranking

Proofpoint Email Protection
Ranking in Advanced Threat Protection (ATP)
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
54
Ranking in other categories
Email Security (2nd), Digital Risk Protection (3rd), Office 365 Protection (2nd), Secure Email Gateway (SEG) (2nd)
Trellix Network Detection a...
Ranking in Advanced Threat Protection (ATP)
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
40
Ranking in other categories
Network Detection and Response (NDR) (10th)
 

Mindshare comparison

As of January 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Proofpoint Email Protection is 7.1%, down from 12.1% compared to the previous year. The mindshare of Trellix Network Detection and Response is 3.9%, up from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Market Share Distribution
ProductMarket Share (%)
Proofpoint Email Protection7.1%
Trellix Network Detection and Response3.9%
Other89.0%
Advanced Threat Protection (ATP)
 

Featured Reviews

DD
Information Security Architect at Loews Hotels
Email security has increased analyst workload but has improved detailed data loss controls
I have not seen specific outcomes or metrics since implementing Proofpoint Email Protection, such as a reduction in phishing incidents or improved response time. Proofpoint Email Protection can improve in how it analyzes alerts by using more AI within its product suite to eliminate repeat alerts, such as filtering down the same attack to generate only one alert. In summary, using AI more within the platform would reduce our workload. I would suggest advanced phishing training that uses AI to generate phishing training simulations and to catch and filter more phishing attacks. Proofpoint Email Protection feels like just the baseline approach, which is very static.
Jose Vargas - PeerSpot reviewer
Agente De Servicios Técnicos at a computer software company with 11-50 employees
Has improved threat detection workflows and supports seamless customer monitoring
The best features Trellix Network Detection and Response offers include very good threat detection, and I believe that it is one of the best XDR tools. For example, ePO and XDR components are very comfortable and similar to many other tools for this type of monitoring, and I have received very good feedback for this tool. What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand. Regarding the features, I think that the integration with other platforms is very comfortable with the customer because we can integrate it with any switch or firewall, and it is comfortable to add this tool. Trellix Network Detection and Response has positively impacted my organization as I have improved my knowledge about detection and response. I have already used some other tools such as CrowdStrike and Umbrella, but Trellix is one of the best that I have tested. I believe that for my organization, Trellix has helped a lot with detection and supported our customers effectively. Trellix Network Detection and Response is a great tool that integrates with a lot of security tools such as Palo Alto, which is a good firewall. If you have these types of tools, your organization would benefit greatly.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
8%
Government
6%
Comms Service Provider
13%
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise13
Large Enterprise18
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise8
Large Enterprise19
 

Questions from the Community

What is your experience regarding pricing and costs for Proofpoint Email Protection?
In terms of pricing, it is okay compared to others. I would say it is normal. Additional costs do come in, but it enhances security.
What needs improvement with Proofpoint Email Protection?
I believe they still need to improve by consolidating some portals, as currently, you have to log in separately to a few of them.
What do you like most about FireEye Network Security?
We wanted to cross-reference that activity with the network traffic just to be sure there was no lateral movement. With Trellix, we easily confirmed that there was no lateral network involvement an...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is very great.
What needs improvement with FireEye Network Security?
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat, and I wish it had more actions that you can take to contain the host or move it some...
 

Also Known As

Proofpoint Enterprise Protection, Proofpoint Digital Protection
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Proofpoint Email Protection vs. Trellix Network Detection and Response and other solutions. Updated: December 2025.
880,844 professionals have used our research since 2012.