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F5 Distributed Cloud Services vs Leena AI comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cloudflare
Sponsored
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
78
Ranking in other categories
CDN (1st), WAN Optimization (4th), Distributed Denial-of-Service (DDoS) Protection (2nd), Managed DNS (1st), Domain Name System (DNS) Security (5th), Cloud Security Posture Management (CSPM) (10th)
F5 Distributed Cloud Services
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
4
Ranking in other categories
CDN (10th), Web Application Firewall (WAF) (20th), API Security (9th)
Leena AI
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Help Desk Software (21st), AI-Agents for HR (4th), AI IT Support (25th), AI Procurement & Supply Chain (5th)
 

Mindshare comparison

CDN Mindshare Distribution
ProductMindshare (%)
F5 Distributed Cloud Services2.4%
Cloudflare18.7%
Akamai14.4%
Other64.5%
CDN
Help Desk Software Mindshare Distribution
ProductMindshare (%)
Leena AI0.2%
ServiceNow12.6%
JIRA Service Management6.3%
Other80.9%
Help Desk Software
 

Featured Reviews

M.A. Faisal - PeerSpot reviewer
General Manager at bKash Limited
Advanced protection has secured critical web workloads and provides clear traffic visibility
From a security perspective, there remains a security loophole, as some browsers in the market can bypass the Turnstile solution, which requires approximately 40 seconds to do so. From a performance perspective, this is acceptable. We also tried Google reCAPTCHA, and that can also be bypassed. From a security perspective, I would say neither solution is completely secured. Regarding uptime, we have faced a couple of incidents due to Cloudflare in recent years, so I cannot say we receive 100% uptime for our region. We sometimes face challenges, including downtime and other issues. As a result, we are not receiving 100% uptime from Cloudflare's solution. Since most of our customers are in this region, we need alternatives. We need something more competitive than Cloudflare. Unfortunately, in Bangladesh, Cloudflare has three points of presence already, and we cannot find any other solution provider in Bangladesh as an alternative, which presents another challenge. Competitor solutions have more attack signatures, which ensure better security compared to Cloudflare's predefined configurations. Customers do not have options to modify any configuration parameters in Cloudflare, whereas other competitor solutions, such as F5 Distributed Cloud, allow customers to tune configurations according to their requirements. Cloudflare could improve in this area. Additionally, regarding visibility, Cloudflare has static visibility, but they could adopt dynamic graph features for their customers.
Mohan Janarthanan - PeerSpot reviewer
Associate Vice President at Novac Technology Solutions
Centralized security has protected APIs and optimized multi‑cloud traffic management
F5 Distributed Cloud Services has been used for two years for DDoS protection, and there is a particular feature called API protection. Within API protection, there is malicious user mitigation, which is one particular technology that has been implemented. This is a kind of advanced bot attack prevention. Malicious user mitigation is an AI/ML-based technology that was introduced by the F5 team, and this particular MUG protects rate limiting. If some users are having anomaly detection or someone is trying to do a bot attack, it will create a CAPTCHA challenge for that particular user alone and not for all users. For example, if someone is trying to act as a rogue, it will create a CAPTCHA challenge in the backend system on that particular system, so they cannot try again and again at the same time. It is for a concurrent session, and it will give the CAPTCHA challenge. This MUG, malicious user mitigation, prevents bot attacks. F5 Distributed Cloud Services includes the real-time intelligence feature, which helps with threat response strategies from a threat intelligence perspective. For example, if there are geo-restrictions or geo-based restrictions, sometimes people may come in through proxy-based servers, and it will prevent that. The load balancing feature optimizes application performance. Observability is the basic piece where F5 got introduced. This observability piece provides end-to-end visibility on the application performance. It gives complete end-to-end visibility across network latency and application performance issues. Sometimes when it is getting more than 200 pages, it throws errors such as 300, 400, or whatever has been configured, including 500 errors. F5 Distributed Cloud Services has helped improve traffic management efficiency. Most applications are hosted in the Check Point and F5 firewall, F5 web application firewall, where applications and traffic management can be accessed in a single dashboard. Automated threat detection is a basic feature of F5 Distributed Cloud Services meant for that purpose. There are two scenarios with automated threat detection, which is provided by F5. It is a completely machine learning solution that came from the bot defense, and it automatically protects against sophisticated attacks.
AP
Human Resource Manager at a manufacturing company with 5,001-10,000 employees
Chatbot has organized HR queries and has improved employee experience and self-service
The best feature that Leena AI offers is that it improves daily. Everything is improving with Leena AI, especially with enhancements in integrations, analytics, and the addition of AI in chatbots that help personalize content and provide relevant answers to end users based on past experiences from other companies. I worked in Human Resources and managed only the human resources section of Leena AI. Currently, Leena AI has also onboarded smart integration with WhatsApp, Teams, and Outlook, which is a valuable feature to have. Leena AI has positively impacted my organization since I implemented it in 2022 during COVID, as it organized messages from management and recruiters for 25,000 employees, helping to check their wellbeing while circulating important messages. After implementing Leena HR chatbot recently, workflows were streamlined. Queries that previously took five, six, or ten days to resolve are now managed under SLA, significantly improving employee experience. The improvements include an increase in resolution times. Since Leena AI is a growing chatbot, information that was previously scattered is now centralized, improving employee experience from 70% to 90% according to our survey.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The setup and configuration is also easy to perform and their support is excellent."
"From a technical point of view, Cloudflare is the best CDN."
"The initial setup is extremely easy but will require access to your Domain Name Servers."
"The solution offers the flexibility to control configuration rules."
"CloudFlare provides an answer to a variety of issues, so it gives you very high value for your money."
"Centralized, full-featured DNS."
"The most valuable feature is its usability."
"It's a reasonably priced solution that meets customers' needs and it's not too difficult to deploy."
"F5 is known for being the best load balancer in the market. Customers with an existing module can easily adopt additional modules without investing in new hardware."
"In a multi-cloud or distributed cloud, there are many protection possibilities from data to web application or API protection, including bot mitigation."
"The main benefit is Web App Security, offering a complete security package from DDoS to web application firewall, API protection, and bot mitigation."
"F5 Distributed Cloud Services is the market leader in load balancers and manages traffic really well."
"Technical support from F5 is good compared to Cisco and HP."
"F5 Distributed Cloud Services provides a single unified console for security operations, network operations, and DevOps across all environments."
"After implementing Leena HR chatbot recently, workflows were streamlined, queries that previously took five, six, or ten days to resolve are now managed under SLA, significantly improving employee experience."
"Leena AI has impacted my organization positively because its cost management is low, its responses are faster, and it scales easily."
"Leena AI has positively impacted my organization by improving the efficiency of employees who were earlier not aware where to go to submit their HR-related queries."
 

Cons

"The documentation could improve for Cloudflare DNS."
"I think they have failed with their technical support."
"An integrated SSO feature would be useful for Cloudflare DNS."
"There could be more courses with engineers. I like e-learning, however, having a specialist in a classroom is more comfortable for me."
"There are some issues with the CDN services."
"In the last two years, there has been a certain amount of downtime when using the VDM."
"Technical support is not well developed. While there are good engineers, Cloudflare does not offer hands-on technical support to fix customer problems but rather a self-service model."
"For large enterprises, the pricing is okay. However, the enterprise price for small projects is a bit high. A mid-tier pricing option would be beneficial."
"The main issue is integration with other parts or products of F5, like on-premise WAF. There are some problems, mainly from the perspective of implementation and customer expectations, which sometimes differ from reality."
"The pricing could be adjusted to better meet the needs of typical customers in regions like Poland, where the product is considered too expensive."
"Last year there was a downtime of 30 minutes across the cloud distributed console, and that was the only impact observed."
"The main issue is integration with other parts or products of F5, like on-premise WAF."
"For small players, it is completely not worth it."
"For small players, it is completely not worth it."
"Customer support for Leena AI is very good, but it takes a lot of turnaround time to come back and resolve the questions, queries, or issues."
"Leena AI can be improved if we are able to automate all the questions rather than only common questions available."
 

Pricing and Cost Advice

"The solution is expensive when compared to other products but offers unlimited bandwidth."
"So far I use free tier and happy with it. You can subscribe to business package if needed."
"Cloudflare's pricing is not much higher and is good for middle-level organizations."
"The pricing depends on the usage, but the cheapest would be around 5,000 USD a month."
"For Cloudflare, I recommend it heavily for small businesses with revenue under a couple of million dollars. Onboarding is easy, and they even have a free plan. This makes it simple for businesses in the $100,000-$500,000 range to try it out and see its value, allowing them to scale up their infrastructure as needed."
"I believe their performance has improved, but I'd like to refrain from discussing the pricing aspect related to the cloud. The pricing, in my opinion, could be simplified, and I think they should consider reevaluating the pricing for support, as it can be quite high. At times, this cost can make it challenging to choose CARFAGuard or opt for the support."
"It's a premium model. You can start at zero and work your way up to the enterprise model, which has a very high pricing level."
"The product's pricing is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
8%
Construction Company
11%
Financial Services Firm
11%
Computer Software Company
9%
Insurance Company
6%
Construction Company
38%
Manufacturing Company
11%
Pharma/Biotech Company
9%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise8
Large Enterprise26
No data available
No data available
 

Questions from the Community

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?
Cloudflare. We are moving from Akamai prolexic to Cloudflare. Cloudflare anycast network outperforms Akamai static GR...
Which would you choose - Cloudflare DNS or Quad9?
Cloudflare DNS is a very fast, very reliable public DNS resolver. It is an enterprise-grade authoritative DNS service...
What do you like most about Cloudflare?
Cloudflare offers CDN and DDoS protection. We have the front end, API, and database in how you structure applications.
What is your experience regarding pricing and costs for F5 Distributed Cloud Services?
I am not involved in sales, so I do not deal with the pricing aspect directly. I give the cost of the solution a four...
What needs improvement with F5 Distributed Cloud Services?
There are some gaps between the implementation, expectation, and the reality. The main point is user integration with...
What is your primary use case for F5 Distributed Cloud Services?
F5 Distributed Cloud Services works as a Software as a Service based security, networking, and application management...
What is your experience regarding pricing and costs for Leena AI?
My experience with pricing, setup cost, and licensing for Leena AI is that the setup cost was low, and the license wa...
What needs improvement with Leena AI?
Leena AI can be improved if we are able to automate all the questions rather than only common questions available. If...
What is your primary use case for Leena AI?
My main use case for Leena AI is to manage our customer queries automatically on chat, email, and personally. A quick...
 

Also Known As

Cloudflare DNS
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Overview

 

Sample Customers

Trusted by over 9,000,000 Internet Applications and APIs, including Nasdaq, Zendesk, Crunchbase, Steve Madden, OkCupid, Cisco, Quizlet, Discord and more.
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