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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

ExtremeCloud IQ provides centralized management capabilities, enabling remote programming and ease of network administration.
The platform integrates robust security features, including an integrated firewall with DPI inspection, all included in the base license.
It supports a true controller-less approach, making each Access Point 100% independent from the management system.
The solution is highly scalable and flexible, offering exceptional support for multitenant environments and managing thousands of devices across networks.
ExtremeCloud IQ offers innovative automation features such as Wi-Fi auto-configuration, enhancing network efficiency and reliability.

CONS

Firewall configuration can be difficult to understand and the system is expensive compared to alternatives, with potential room for price reduction.
Technical support has been found lacking, with conflicting information and a reluctance to resolve issues effectively.
Browser load times for ExtremeCloud are long, and certain features are only available in specific versions, affecting usability.
Remote monitoring capabilities are requested, such as a mobile app for managing access points.
ExtremeCloud lacks cyber asset tracking and could improve its licensing model, further integrating security features like NAC.
 

ExtremeCloud IQ Pros review quotes

it_user544491 - PeerSpot reviewer
Manager - IT Infrastructure at a non-tech company with 501-1,000 employees
Feb 1, 2017
App and firewall security at the AP.
MB
President at Marine Alignment, Inc.
Oct 12, 2018
HiveManager is incredibly useful for managing APs and switches from one cloud interface.
it_user655734 - PeerSpot reviewer
IT Administrator II at a university with 5,001-10,000 employees
Apr 28, 2017
It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime.
Learn what your peers think about ExtremeCloud IQ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
it_user742677 - PeerSpot reviewer
Network Technician Intern at a tech services company
Sep 24, 2017
Whenever I have a concern, question, or just need a refresher the helpful staff at AeroHive is there to help me. By far, the ]best relationship I have ever had with a vendor.
it_user792570 - PeerSpot reviewer
Director of Technology at a educational organization with 51-200 employees
Dec 21, 2017
The cloud-based management interface allows us to fully manage all our wireless radios, ensuring consistency and ease of access.
it_user707766 - PeerSpot reviewer
CEO with 1-10 employees
Feb 22, 2018
a true controller-less approach, where each Access Point is 100% independent from the management system.
it_user832290 - PeerSpot reviewer
Network Administrator at a retailer with 1,001-5,000 employees
Mar 6, 2018
The HiveManager integration with the VPN Gateway is awesome.
SF
Network Administrator at University of Kelaniya
Jul 21, 2018
HiveManager is extremely easy to use for anyone with little network experience.
AG
Works at UAS
Mar 6, 2019
It is more cost effective and gives more flexibility.
it_user1257813 - PeerSpot reviewer
CIO at a construction company with 11-50 employees
Nov 3, 2020
Its configuration and deployment are the most valuable.
 

ExtremeCloud IQ Cons review quotes

it_user544491 - PeerSpot reviewer
Manager - IT Infrastructure at a non-tech company with 501-1,000 employees
Feb 1, 2017
Their firewall configuration gets funky and it can be difficult to understand.
MB
President at Marine Alignment, Inc.
Oct 12, 2018
Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map.
it_user655734 - PeerSpot reviewer
IT Administrator II at a university with 5,001-10,000 employees
Apr 28, 2017
I would like to see a remote phone application for monitoring APs when on the road.
Learn what your peers think about ExtremeCloud IQ. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,259 professionals have used our research since 2012.
it_user742677 - PeerSpot reviewer
Network Technician Intern at a tech services company
Sep 24, 2017
A mobile app would be awesome.
it_user792570 - PeerSpot reviewer
Director of Technology at a educational organization with 51-200 employees
Dec 21, 2017
We have had some mediocre to poor experiences with tech support: Conflicting information, condescending attitudes, and reluctance to work to resolve an issue.
it_user707766 - PeerSpot reviewer
CEO with 1-10 employees
Feb 22, 2018
From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly.
it_user832290 - PeerSpot reviewer
Network Administrator at a retailer with 1,001-5,000 employees
Mar 6, 2018
Certain features only exist or work in certain versions.
SF
Network Administrator at University of Kelaniya
Jul 21, 2018
Browser load time for the cloud is long and needs improvement.
AG
Works at UAS
Mar 6, 2019
Pricing is a bit expensive.
it_user1257813 - PeerSpot reviewer
CIO at a construction company with 11-50 employees
Nov 3, 2020
They can improve just the onboarding process. More user information about the introduction to the product would be helpful. It would be good if they have a better user introduction to the new product because it is different than the prior version.