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Pros & Cons summary

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Prominent pros & cons

PROS

ExtremeCloud IQ provides centralized management capabilities, enabling remote programming and ease of network administration.
The platform integrates robust security features, including an integrated firewall with DPI inspection, all included in the base license.
It supports a true controller-less approach, making each Access Point 100% independent from the management system.
The solution is highly scalable and flexible, offering exceptional support for multitenant environments and managing thousands of devices across networks.
ExtremeCloud IQ offers innovative automation features such as Wi-Fi auto-configuration, enhancing network efficiency and reliability.

CONS

Firewall configuration can be difficult to understand and the system is expensive compared to alternatives, with potential room for price reduction.
Technical support has been found lacking, with conflicting information and a reluctance to resolve issues effectively.
Browser load times for ExtremeCloud are long, and certain features are only available in specific versions, affecting usability.
Remote monitoring capabilities are requested, such as a mobile app for managing access points.
ExtremeCloud lacks cyber asset tracking and could improve its licensing model, further integrating security features like NAC.
 

ExtremeCloud IQ Pros review quotes

Sriman L - PeerSpot reviewer
Jun 22, 2023
ExtremeCloud IQ is integrated with the Ekahau tool so that you can log in to the ExtremeCloud IQ portal, upload the cloud plans, draw all the interiors, and plan the APs with the real-time AP position.
MB
Oct 12, 2018
HiveManager is incredibly useful for managing APs and switches from one cloud interface.
UK
Jul 11, 2022
It's extremely easy to deploy. Even our access points are behind the net, not using real, public IP. We can easily add to the cloud. For deployment, we just need to let the access point take the DSCP from IP and then, even if it's not a requirement, we can see the serial number from the access points and add the serial number to the cloud directly.
Learn what your peers think about ExtremeCloud IQ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
872,846 professionals have used our research since 2012.
Ilham Fareed - PeerSpot reviewer
Jul 24, 2023
The Client 360 feature provides a comprehensive view of your clients and their activities, including the devices they use. Additionally, a feature called Network 360 offers a 360-degree view of the network, like data usage (in GB), the status of ports and AP, and other details. You can drill down on granular-level drills to gain insights into specific applications and usage patterns like application level and fee, where your data is being wasted or what your clients are doing with the Internet data, what kind of applications they are using, etc.
Manik Chavan - PeerSpot reviewer
Jun 23, 2022
Everything can be seen from the dashboard.
it_user707766 - PeerSpot reviewer
Feb 22, 2018
a true controller-less approach, where each Access Point is 100% independent from the management system.
reviewer1781973 - PeerSpot reviewer
May 26, 2022
The tech who handles Extreme IQ tells me it's easy to use and learn. He felt like it was pretty intuitive. It comes with solid training materials. He also has talked about the security features that give you as much or as little control as you want.
UK
Feb 25, 2025
The deployment made my life very easy.
it_user655734 - PeerSpot reviewer
Apr 28, 2017
It allows me to see APs and clients that are having issues, allowing for faster support response and less downtime.
DK
Sep 25, 2023
It excels in Wi-Fi and switch management, as well as other internal management aspects, offering speed and efficiency that surpass what other competitors provide.
 

ExtremeCloud IQ Cons review quotes

Sriman L - PeerSpot reviewer
Jun 22, 2023
ExtremeCloud IQ’s user interface needs to be improved, and its current bugs need to be fixed.
MB
Oct 12, 2018
Need port aggregation on the 2384 switches to take full advantage of ac on the APs. I understand that is on their product road map.
UK
Jul 11, 2022
The dashboard and stability need to be improved.
Learn what your peers think about ExtremeCloud IQ. Get advice and tips from experienced pros sharing their opinions. Updated: November 2025.
872,846 professionals have used our research since 2012.
Ilham Fareed - PeerSpot reviewer
Jul 24, 2023
There can be an improvement by incorporating two-factor authentication or multi-factor authentication for security. Advanced network access control features and application control features should be added to manage applications. Many customers are interested in managing data, such as setting data quotas for individual users.
Manik Chavan - PeerSpot reviewer
Jun 23, 2022
We'd like to have a cloud dashboard from which we can see all devices.
it_user707766 - PeerSpot reviewer
Feb 22, 2018
From our perspective, we would love to see Aerohive provide faster feature enhancement in their Virtual Appliance to match the features with the cloud solution more quickly.
UK
Feb 25, 2025
I struggled with the documentation.
it_user655734 - PeerSpot reviewer
Apr 28, 2017
I would like to see a remote phone application for monitoring APs when on the road.
DK
Sep 25, 2023
Integrating the network access control solution can be complex, as it essentially combines two separate products.
Sydney-Reynolds - PeerSpot reviewer
Oct 21, 2022
The certification costs from suppliers are getting out of control, and it's not just Extreme. We have the same problem with Cisco and Huawei.