No more typing reviews! Try our Samantha, our new voice AI agent.

ExtraHop Reveal(x) 360 vs Netsurion comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Extended Detection and Response (XDR)
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
115
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
ExtraHop Reveal(x) 360
Ranking in Extended Detection and Response (XDR)
29th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
5
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (17th), Container Security (34th), Network Traffic Analysis (NTA) (10th)
Netsurion
Ranking in Extended Detection and Response (XDR)
43rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (19th), Security Information and Event Management (SIEM) (48th), SOC as a Service (7th), Managed Detection and Response (MDR) (31st)
 

Mindshare comparison

As of August 2026, in the Extended Detection and Response (XDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.5%, down from 5.0% compared to the previous year. The mindshare of ExtraHop Reveal(x) 360 is 1.0%, up from 0.4% compared to the previous year. The mindshare of Netsurion is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks4.5%
ExtraHop Reveal(x) 3601.0%
Netsurion0.9%
Other93.6%
Extended Detection and Response (XDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2857197 - PeerSpot reviewer
Lead IT Service Analyst at a manufacturing company with 10,001+ employees
Cloud-native threat detection has improved incident investigations and now reduces breach risk
We have covered most of the features over the past three years and look forward to discovering more as we work closely with the ExtraHop technical team, who are open to sharing what they have developed. Pricing is on the higher side, typically based on load, volume of traffic, and deployment scale. The advanced detection capabilities provide significant value in reducing investigation time, making the licensing and pricing acceptable for larger organizations. ExtraHop Reveal(x) 360 has undeniably improved our security posture, reduced manual investigation efforts, and facilitated fast threat detection mechanisms, which all help prevent costly potential breaches in enterprise environments. ExtraHop Reveal(x) 360's SaaS environment is well-suited for cloud, on-premises, and hybrid environments, effectively addressing real-life scenarios involving east-west and north-south traffic. The platform is recommended for large organizations in need of comprehensive detection capabilities. I would rate this product overall as an 8 out of 10.
John-Berry - PeerSpot reviewer
Information Technology Manager at ProfitSolv
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It detected stuff that other things wouldn't detect."
"Automation and playbooks have helped me significantly, as Cortex Xnor's playbooks predefine the workflow of the automation, such as response processes, alert triggering, and enriching the context, efficiently detecting and blocking malicious attacks with firewalls while eliminating workload and speeding responses for next-generation operations."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"Implementing Cortex XDR by Palo Alto Networks has had a significant impact on my security analyst workload because it becomes much easier."
"My advice for anybody who is considering Cortex XDR is that it is a complete solution, and has very good features."
"The product is very good, it has caught a lot of exploits that most products would not."
"We have a complete overview of all our PCs and it's very easy to handle and to use the interface. It has a lot of benefits for us."
"Its ability to react to cyber data attacks is awesome."
"ExtraHop Reveal(x) 360 has positively impacted my organization by helping us detect abnormal activity on our network that we could not detect through our SIEM or XDR platform."
"ExtraHop Reveal(x) 360 has undeniably improved our security posture, reduced manual investigation efforts, and facilitated fast threat detection mechanisms, which all help prevent costly potential breaches in enterprise environments."
"It stands out for its intuitive and efficient user interface, robust detection capabilities with minimal false positives, and the ability to handle encrypted traffic, making it a valuable asset for network security and management."
"Their technical support is more effective and of better quality than other competitors."
"It is very easy to collect and handle data in ExtraHop Reveal(X) Cloud. Integration with Big Data is also easy. Many of our customers integrate it with Big Data platforms like Splunk or Elastic. It is also easy to handle and easy to understand."
"It is scalable."
"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."
"Of all the products and vendors that we've used, I've never had a more positive experience with a support team than with EventTracker's support team."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"It's a deny-all policy, so there's an access list on each machine, and it was effortless to tune it for our software because we have four pieces of intellectual property used in-house, and that was super easy to get up and running compared to some of the other solutions I've seen."
"Expediting incident response is really great."
"I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one."
"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."
 

Cons

"I would like to see them include NDR (Network Detection Response). Then it would work well with SIEM Response."
"The product's pricing needs improvement. They could provide more discounts. Additionally, the dashboard and control panel could be enhanced."
"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."
"This is a very costly product."
"Technology evolves every day, so it would be nice if it gets more secure. It can also have more integration with other platforms."
"There's an overall lack of features."
"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"Their professional service can be improved."
"A drawback includes bucket storage limitations for payload data, necessitating timely extraction for thorough investigations."
"I would like to see ExtraHop Reveal(x) 360 improved by integrating XDR features with NDR."
"They can include integration with SAP. Currently, no vendor provides network performance monitoring in the SAP market. It is a very big market. We have around 400 customers for SAP in Korea. In the USA, there are more than 10,000 customers."
"There needs to be more support."
"One challenge with ExtraHop Reveal(x) 360 is its pricing, which tends to be comparatively high in the marketplace."
"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"The agents on the endpoints seem to fail quite a bit, requiring manual involvement from the local administrators. I would like to see their product be much more ad hoc and update automatically."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"The hosted on-premise hardware that we were using was having issues. The performance of it was horrendous, but we weren't using it."
"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"The EventTracker support said, "We do have that." However, that wasn't necessarily the case. It was primarily an eight to five type of thing."
 

Pricing and Cost Advice

"The price is on the higher side, but it's okay."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."
"In terms of the cost Cortex XDR by Palo Alto Networks is very expensive because we are a Mexican company and when you translate dollars to pesos the cost is very high. The solution is very expensive for Mexican companies. I understand that they have international prices, but I do not think it offsets the price enough for many companies in countries, such as Mexico. The amount it is reduced is not a massive percentage."
"The price of the product is not very economical."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It has reasonable pricing for the use cases it provides to the company."
"When compared to other solutions, it aligns with the market average, indicating a competitive pricing level."
"The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value."
"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."
"Our pricing for Netsurion last year was US $52,000 per year."
"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
909,725 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Outsourcing Company
10%
Comms Service Provider
10%
Financial Services Firm
10%
Financial Services Firm
11%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
8%
Outsourcing Company
14%
Construction Company
13%
Performing Arts
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise54
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What needs improvement with ExtraHop Reveal(x) 360?
One challenge with ExtraHop Reveal(x) 360 is its pricing, which tends to be comparatively high in the marketplace. In...
What advice do you have for others considering ExtraHop Reveal(x) 360?
We have covered most of the features over the past three years and look forward to discovering more as we work closel...
What is your primary use case for ExtraHop Reveal(X) Cloud?
I use ExtraHop Reveal(x) 360 as our cloud-native NDR platform, with primary use cases including monitoring real-time ...
Ask a question
Earn 20 points
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
ExtraHop Reveal(X) Cloud, Reveal(X) Cloud
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Wizards of the Coast
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about ExtraHop Reveal(x) 360 vs. Netsurion and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.