ESET PROTECT Enterprise and Trend Micro Worry-Free Services Suites are prominent competitors in the cybersecurity solutions category. ESET PROTECT Enterprise gains user satisfaction for its pricing and support, while Trend Micro edges in features and customer satisfaction.
Features: ESET PROTECT Enterprise offers strong malware protection, detailed threat reports, and enhanced threat response. Trend Micro Worry-Free Services Suites provides cloud-based security capabilities, easy integration, and comprehensive endpoint protection.
Room for Improvement: ESET PROTECT Enterprise can enhance scalability, advanced reporting, and analytic capabilities. Trend Micro Worry-Free Services Suites could improve notification management, user accessibility, and streamline interface design.
Ease of Deployment and Customer Service: ESET PROTECT Enterprise offers straightforward deployment with occasional customer service delays. Trend Micro Worry-Free Services Suites ensures a swift deployment process paired with responsive customer service.
Pricing and ROI: ESET PROTECT Enterprise is praised for cost-effectiveness and measurable ROI, attracting budget-conscious users. Trend Micro Worry-Free Services Suites, while pricier, provides strong ROI through its extensive feature set.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
The return on investment is excellent due to its functionality and ease of installation.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
They are very responsive and help in solving issues quickly.
Support is extremely good, but there is room for improvement.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup.
It takes a lot of processing power when the machine is initially booted.
The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
Comparing it to other solutions in the market, it was slightly higher.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
The pricing of Trend Micro is a little bit higher compared to Sophos.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
It is not resource-intensive and is easy to configure and use.
Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility.
We can get in-depth details of the emails going in and out, and we can create rules.
| Product | Market Share (%) |
|---|---|
| Trend Micro Worry-Free Services Suites | 1.3% |
| ESET PROTECT Enterprise | 1.2% |
| Other | 97.5% |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 2 |
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
Trend Micro Worry-Free Services Suites provide essential endpoint protection by mitigating malware and virus threats. Small to medium businesses utilize it for VPN access, scheduling scans, and network management.
This cybersecurity service includes a comprehensive dashboard for event management, policy filtering, and overall control. It simplifies configuration for users, despite facing certain limitations. Key functionalities like behaviour detection and cloud app security are highly valued. Businesses use it to maintain secure network operations and address device slowdowns efficiently.
What are the most important features?Trend Micro Worry-Free Services Suites are implemented in industries requiring stringent security measures, such as healthcare, finance, and education. These sectors benefit from secure VPN access, encrypted communications, and protection for cloud services like Office 365 and Gmail. The ease of configuration and robust functionalities make it a reliable choice for maintaining security standards and addressing device performance issues.
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