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CrowdStrike Falcon vs ESET PROTECT Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
CrowdStrike Falcon enhances productivity and security, reducing downtime and costs while simplifying deployment and minimizing system overhead.
Sentiment score
7.0
ESET PROTECT Enterprise offers strong returns with effective security, easy installation, and up to 30% cost savings over CrowdStrike.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
It's very easy to deploy without many IT admins, saving time.
IT Manager at Jord International Pty Ltd
The return on investment is excellent due to its functionality and ease of installation.
Director, Information Technology at Premier Realty Group
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
IT Manager at R K Khanna and Associates
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon's customer service is fast and knowledgeable, but some find room for improvement in high-stakes situations.
Sentiment score
7.9
Customers praise ESET PROTECT Enterprise's support team for being knowledgeable, responsive, and helpful, often rating them 9 or 10.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
CyberSecurity Architects at VaporVM
The CrowdStrike team is very efficient; I would rate them ten out of ten.
Security Analyst at NTT Ltd
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Information Security Specialist at Arab Open University
The tech support from ESET is amazing, and I would rate it as ten out of ten.
Owner at Octo-Xpressions
They are very responsive and help in solving issues quickly.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
IT Manager at R K Khanna and Associates
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon is scalable, supporting seamless expansion across environments and accommodating thousands of endpoints without performance issues.
Sentiment score
7.5
ESET PROTECT Enterprise is highly scalable, efficiently expanding to thousands of devices, with performance varying across workstations and servers.
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
CyberSecurity Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
It can efficiently scale up to thousands of devices in an organization without issues.
Owner at Octo-Xpressions
I have used many products before, and this solution is definitely scalable.
IT Manager at R K Khanna and Associates
It is better suited for workstations rather than server environments.
Director, Information Technology at Premier Realty Group
 

Stability Issues

Sentiment score
8.1
CrowdStrike Falcon is highly rated for stability, minimal issues, easy integration, and prompt resolution, ensuring reliable performance.
Sentiment score
7.4
ESET PROTECT Enterprise operates reliably with minimal maintenance, despite occasional update interruptions and manageable false positives.
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The biggest issue occurred when every computer worldwide experienced a blue screen.
Information Security Specialist at Arab Open University
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
IT Manager at R K Khanna and Associates
The solution is stable, and I have not encountered any glitches.
Owner at Octo-Xpressions
The solution is very, very stable.
Director, Information Technology at Premier Realty Group
 

Room For Improvement

CrowdStrike Falcon needs improved integration, reporting, support, cost-effectiveness, and feature expansion with enhanced interfaces and policy flexibility.
ESET PROTECT Enterprise needs better deployment, performance, automation, UI clarity, and efficient management, especially for mobile and Mac.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Senior Principal Information Security Analyst at Veritas Technologies LLC
Threat prevention should be their first priority.
Group Manager at HCLSoftware
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
They need to reduce the number of notifications on the endpoints.
Director, Information Technology at Premier Realty Group
It takes a lot of processing power when the machine is initially booted.
Owner at Octo-Xpressions
 

Setup Cost

CrowdStrike Falcon offers variable pricing based on volume and features, with discounts, providing robust security for enterprises.
ESET PROTECT Enterprise's pricing is seen as cost-effective, offering good value despite being higher than some competitors.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
The solution is a bit expensive.
Information Security Specialist at Arab Open University
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Director, Information Technology at Premier Realty Group
Comparing it to other solutions in the market, it was slightly higher.
IT Manager at R K Khanna and Associates
 

Valuable Features

CrowdStrike Falcon offers AI-driven threat detection, real-time visibility, cloud-native architecture, and seamless incident response for robust security.
ESET PROTECT Enterprise offers robust security with efficient management, minimal resources, and strong threat detection for online transactions.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
CyberSecurity Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Director, Information Technology at Premier Realty Group
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
Owner at Octo-Xpressions
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Security Network Engineer at АТ "Банк інвестицій та заощаджень"
 

Categories and Ranking

CrowdStrike Falcon
Ranking in Extended Detection and Response (XDR)
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
136
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st), AI-Powered Cybersecurity Platforms (1st)
ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (10th)
 

Mindshare comparison

As of January 2026, in the Extended Detection and Response (XDR) category, the mindshare of CrowdStrike Falcon is 10.4%, down from 17.3% compared to the previous year. The mindshare of ESET PROTECT Enterprise is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon10.4%
ESET PROTECT Enterprise1.2%
Other88.4%
Extended Detection and Response (XDR)
 

Featured Reviews

Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
Manikumar David - PeerSpot reviewer
IT Manager at R K Khanna and Associates
Provides comprehensive monitoring and policy implementation with room for memory optimization
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.
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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
879,853 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
Computer Software Company
15%
Comms Service Provider
13%
Financial Services Firm
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise34
Large Enterprise62
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What needs improvement with ESET Protect?
One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...
What is your primary use case for ESET Protect?
My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...
What advice do you have for others considering ESET Protect?
I suggest that other users considering ESET PROTECT Enterprise utilize this platform to manage all their laptops and apply security policies effectively to protect their Windows environments. On a ...
 

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
ESET Protect, ESET File Security
 

Overview

Find out what your peers are saying about CrowdStrike Falcon vs. ESET PROTECT Enterprise and other solutions. Updated: December 2025.
879,853 professionals have used our research since 2012.