

CrowdStrike Falcon and ESET PROTECT Enterprise are two leading competitors in the cybersecurity solutions market. CrowdStrike Falcon generally has the upper hand due to its advanced features and detection capabilities.
Features: CrowdStrike Falcon is recognized for its superior endpoint visibility, providing comprehensive threat intelligence and advanced AI capabilities for real-time detection and response. It excels in visibility and connectivity, offering seamless cloud integration and supporting direct system access for thorough manual analysis. ESET PROTECT Enterprise is known for its robust protection, ease of integration, and valuable dashboard insights, making it easy to manage threat analysis across various devices.
Room for Improvement: CrowdStrike Falcon could improve by enhancing its dashboard reporting capabilities, better integrating with third-party technologies, and reducing false positives. It lacks features like on-demand scanning and DLP support, and its interface can be complex for users. ESET PROTECT Enterprise should work on improving its automation, documentation, and endpoint communications, especially for mobile devices and older systems. It faces challenges with scalability and device management.
Ease of Deployment and Customer Service: CrowdStrike Falcon can be deployed across private, public, hybrid clouds, and on-premises environments with a straightforward setup process, although it may be complex for new users. Its customer support is mostly praised, though response times could be better. ESET PROTECT Enterprise, primarily on-premises with some cloud capability, is easier to deploy on existing hardware and is commended for efficient cloud management and solid customer support, yet quicker response times and enhanced technical support are needed.
Pricing and ROI: CrowdStrike Falcon is considered pricey but justifies the cost with substantial security value, advanced features, and significant operational efficiency, providing excellent ROI by minimizing threats. ESET PROTECT Enterprise is more budget-friendly, offering reliable protection at a lower cost, appealing to businesses seeking cost-effective solutions without compromising security, ensuring good ROI through efficient system security within a moderate budget.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
It's very easy to deploy without many IT admins, saving time.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
The CrowdStrike team is very efficient; I would rate them ten out of ten.
They could improve by initiating calls for high-priority cases instead of just opening tickets.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
It has adequate coverage and is easy to deploy.
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
I have never seen instability in the CrowdStrike tool.
We are following N-1 versions across our environment, which is stable.
The biggest issue occurred when every computer worldwide experienced a blue screen.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Threat prevention should be their first priority.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
The licensing cost and setup costs are affordable.
The solution is a bit expensive.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
Being an EDR solution, it helps us identify attacks in real-time.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
| Product | Market Share (%) |
|---|---|
| CrowdStrike Falcon | 10.4% |
| ESET PROTECT Enterprise | 1.2% |
| Other | 88.4% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 34 |
| Large Enterprise | 62 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 2 |
CrowdStrike Falcon offers robust endpoint protection and threat detection, leveraging cloud-native architecture and AI-driven capabilities for advanced security. Its design ensures minimal system impact, making it a preferred choice for organizations seeking efficient protection solutions.
CrowdStrike Falcon provides comprehensive security features, including endpoint detection and response, real-time threat insights, and advanced AI-driven detection mechanisms. Its cloud-native architecture facilitates effortless scalability and seamless integration with cloud services, securing endpoints, servers, and roaming users. While Falcon delivers strong threat intelligence and automated detection, it faces challenges in operating system compatibility, reports require enhancements, and integration with some technologies is limited. High pricing and occasional false positives are noted areas for improvement, along with expanded support for older systems.
What are the key features of CrowdStrike Falcon?In industries requiring fortified cybersecurity measures, CrowdStrike Falcon is deployed for endpoint protection and incident response. It offers advanced threat defense and integrates well with cloud services, making it a suitable replacement for traditional antivirus solutions. For sectors engaging in forensic investigations and real-time malware defense, Falcon's capabilities align with their security demands, serving industries from healthcare to finance.
ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes
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