We performed a comparison between ESET Endpoint Security and Sophos EPP Suite based on real PeerSpot user reviews.
Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The biggest lesson that I have learned from using this product is that there is a lot more malware slipping through my email filters than I expected."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts."
"The integration with other Cisco products seemed to be really effective. We had Umbrella in place and we were using AnyConnect as well as Firepower. Once a threat was detected, being able to do the threat lookups and the live tracking was really useful."
"The most valuable feature is its threat protection and data privacy, including its cyber attack and data protection, as we need to cover and protect data on user devices."
"The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."
"I'm only using the AMP (advanced malware protection) which is protecting my file system from all the malicious things that might happen. It should protect all kinds of things that might happen on the servers, things that I cannot see."
"I have found the ESET Management Console very good. It gives me many features, such as managing users and installing a new version."
"I would say that this solution has the best support team in this kind of Endpoint protection product."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The solution provides good accessibility and is not heavy on resources when there are updates or when it is in operation."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"ESET Endpoint Security's best feature is that it's invisible until it detects a problem."
"I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
"The most valuable feature of this solution is the ease of use."
"The most valuable features of Sophos EPP Suite are the detection capability, machine learning, ransomware protection, and live response."
"The most valuable feature Sophos EPP Suite is that it protects the computer beyond the premise. Whether the user is at home, in the office, or traveling, you are able to apply the policies as the user moves."
"Sophos EPP Suite's most valuable feature is ease of use."
"It was successful in preventing malware distribution."
"It's very simple to use. The managing of the endpoints is very easy."
"Great cloud management."
"This product is quite stable and there are no problems with it."
"Provides good control and can implement policies and on-the-web control."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"It could be improved in connection with artificial intelligence and IoT."
"I would like to see integration with Cisco Analytics."
"An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number."
"We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"The Linux agent is a simple offline classic agent, and it doesn't support Secure Boot, which is important to have on a Linux machine. The Linux agent has conflicts with other solutions, including the Exploit Prevention system found in Windows servers. We didn't find a fix during troubleshooting, and Cisco couldn't offer one either. Eventually, we had to shut down the Exploit Prevention system. We didn't like that as we always want a solution that can fit smoothly into the setup without causing problems, especially where security is concerned. The tool also caused CPU spikes on our production machine, and we were seriously considering moving to another product."
"The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself."
"The stability needs to be improved. There are bugs that you have to deal with."
"ESET Endpoint Security could improve EDR integration."
"We do get false positives."
"Probably, if they mix the EDR solution with the antivirus, they would have a better, more cost-effective, solution."
"There are other features you can add on to help make the security stronger, however, they should offer better security even on a basic level."
"I am a MAC user and my asset cybersecurity is continuously displaying warnings that I am not using their firewall."
"ESET's updates are mostly manual. That's my biggest concern. I'd like it to be more automatic. I've had to download the new version and run it manually to install it. I've got several workstations like that right now."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"In my country, having an on-premises deployment model is preferred. In this part of the world, on-premises is still the way many companies want to go. Therefore, they should supply some sort of option that allows for that reality."
"There are also issues with the compatibility of the OS. When using Sophos with Windows and devices, most of them work well, but as soon as we work with macOS and Linux, many issues arise that we do not want to have."
"Technical support needs to be improved."
"We use cloud services quite a bit. Therefore, I would like to see integration with other security tools besides endpoint so that I'm not managing different tools separately. I would prefer to have a single security solution for my laptop and for managing other security things like passwords."
"Lacks delegated administration privileges for large organizations, and differential permissions for admins."
"Sophos EPP Suite could improve by decreasing the number of resources it uses. There are other solutions that use one-fifth of the resources."
"Sophos EPP Suite could improve the way it can be installed. They used to have one installer and now they have two, one for the server and one for the client. I don't know the difference, it brings confusion."
"It would be ideal if the price could be lowered a little bit."
Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.
In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.
Key Capabilities of Cisco Secure Endpoint
Reviews from Real Users
Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.
Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."
Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."
ESET Endpoint Security is a comprehensive multilayered solution, combining machine learning and human expertise to deliver the ultimate in protection. The solution is deployed on endpoint devices to prevent file-based malware attacks, detect malicious activity, and provide the investigation and remediation capabilities needed to respond to dynamic security incidents and alerts.
The technology, which is based in 30+ years of research and innovation, is constantly adjusting and changing to provide the best balance of detection, low false positives and performance.
ESET endpoint protection products support all OSes including Windows, macOS, Linux and Android.
ESET Endpoint Security is ranked 15th in EPP (Endpoint Protection for Business) with 44 reviews while Sophos EPP Suite is ranked 22nd in EPP (Endpoint Protection for Business) with 10 reviews. ESET Endpoint Security is rated 8.4, while Sophos EPP Suite is rated 8.0. The top reviewer of ESET Endpoint Security writes "Good at detecting potentially dangerous websites, but the alerts can be confusing at times". On the other hand, the top reviewer of Sophos EPP Suite writes "Easy to deploy with good visibility and excellent AI capabilities". ESET Endpoint Security is most compared with Microsoft Defender for Endpoint, SentinelOne, Sophos Intercept X, CrowdStrike Falcon and Cortex XDR by Palo Alto Networks, whereas Sophos EPP Suite is most compared with Microsoft Defender for Endpoint, Trend Micro Deep Security, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon and SentinelOne. See our ESET Endpoint Security vs. Sophos EPP Suite report.
See our list of best EPP (Endpoint Protection for Business) vendors.
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