Entrust Identity Enterprise vs Symantec Advanced Authentication comparison

Entrust and Broadcom are both solutions in the Authentication Systems category. Entrust is ranked #18, while Broadcom is ranked #23. Entrust holds a 2.0% mindshare in AS, compared to Broadcom’s 1.5% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 77% of Broadcom users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

2,300 Views
1,587 Comparison Views

85% willing to recommend

Symantec Advanced Authentic...

Read 9 Symantec Advanced Authentication reviews

1,156 Views
1,110 Comparison Views

77% willing to recommend

Entrust Identity Enterprise

Symantec Advanced Authentic...

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Executive SummaryUpdated on Aug 11, 2024

Symantec Advanced Authentication and Entrust Identity Enterprise are two leading products in the realm of authentication solutions. User reviews indicate that Symantec Advanced Authentication excels in pricing and support, while Entrust Identity Enterprise is regarded superior in features, justifying its price.

What features are offered by Symantec Advanced Authentication in comparison to Entrust Identity Enterprise?

Symantec Advanced Authentication is praised for its robust security policies and reliability. Additionally, it provides strong multi-factor authentication and seamless integration with existing infrastructure. Entrust Identity Enterprise stands out with advanced features like comprehensive mobile support, detailed reporting capabilities, and advanced biometric options. Users generally find Entrust Identity Enterprise to offer more valuable features.

What areas of improvement can be found in Symantec Advanced Authentication in comparison to Entrust Identity Enterprise?

Symantec Advanced Authentication users suggest enhancements in documentation, integration flexibility, and user interface. Entrust Identity Enterprise users highlight the need for a more responsive support team, less complexity in setup processes, and better user training resources. Entrust Identity Enterprise faces more critical feedback in this area compared to Symantec Advanced Authentication.

How is the ease of deployment and customer service of Symantec Advanced Authentication in comparison to Entrust Identity Enterprise?

Symantec Advanced Authentication is noted for a straightforward deployment process and responsive customer service. In contrast, Entrust Identity Enterprise, while providing a robust solution, is seen as more complex to deploy but still offers good customer support. Symantec Advanced Authentication is slightly better in ease of deployment and support responsiveness.

What setup costs and ROI can be seen with Symantec Advanced Authentication in comparison to Entrust Identity Enterprise?

Symantec Advanced Authentication is recognized for lower setup costs and quicker ROI due to its straightforward pricing model. Entrust Identity Enterprise, although higher in cost, delivers significant value over time, with users acknowledging its worth. Users generally feel that Symantec Advanced Authentication provides better immediate financial benefits, while Entrust Identity Enterprise offers long-term value.

To learn more, read our detailed Entrust Identity Enterprise vs. Symantec Advanced Authentication Report (Updated: April 2026).

Buyer's Guide

Entrust Identity Enterprise vs. Symantec Advanced Authentication

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

18th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)

Symantec Advanced Authentic...

Ranking in Authentication Systems

23rd

Average Rating

7.8

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 2.0%, up from 1.4% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Entrust Identity Enterprise	2.0%
Symantec Advanced Authentication	1.5%
Other	96.5%

Authentication Systems

Featured Reviews

Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Umair (Abu Mohaymin) Akhlaque

Group CEO at Flexsolutions

Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options

There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution. You can add users and credentials without problems."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"The integration matrix of the solution is huge compared to others."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"Symantec Advanced Authentication can be useful for wherever you require a strong authentication."

"The most valuable feature is that we get a wide range of authentication methods and authentication integrators, so different platforms can get service authentication with transparency to the final user while providing strong authentication forms and connectors."

"CA products are the best fit with our backend systems."

"Rules on Risk Authentication are very good."

"Being able to issue a soft token, but still having fairly strong security, is a big factor for us."

"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."

"Ease of deployment: no need to keep up with physical devices for multi-factor authentication; no software to deploy on end-user computers requiring administrative rights."

"It actually increases our revenue and the customer base."

More Symantec Advanced Authentication pros

Cons

"The product is very costly compared to other alternative solutions."

"I would like to improve the tool's implementation and pricing."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"Symantec has very bad support, so I have no words for it. It's one of the worst support experiences I've ever had."

"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."

"The initial setup of the tenant is a big cost element of the service and we were doing multiple tenants for our customer."

"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."

"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."

"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."

"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."

"Sometimes getting this set up does take a bit longer. It's not always install, next, next, next, finish."

More Symantec Advanced Authentication cons

Pricing and Cost Advice

"It's worth the money."

"I would rate the product's pricing a five out of ten."

"The subscription could be yearly or monthly, depending upon your choice."

"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."

"The price is reasonable."

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Top Industries

By visitors reading reviews

Performing Arts

10%

Construction Company

Government

Financial Services Firm

23%

Comms Service Provider

12%

Outsourcing Company

10%

Construction Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	2
Large Enterprise	7

Comparisons

Utimaco SecurityServer vs Entrust Identity Enterprise

Compared 10% of the time

Okta Platform vs Entrust Identity Enterprise

Compared 9% of the time

DigiCert PKI Platform vs Entrust Identity Enterprise

Compared 8% of the time

CyberArk Zero Touch PKI vs Entrust Identity Enterprise

Compared 7% of the time

Microsoft Entra ID vs Entrust Identity Enterprise

Compared 6% of the time

More Entrust Identity Enterprise Competitors

RSA Authentication Manager vs Symantec Advanced Authentication

Compared 15% of the time

RSA Adaptive Authentication vs Symantec Advanced Authentication

Compared 9% of the time

Symantec VIP Access Manager vs Symantec Advanced Authentication

Compared 9% of the time

Thales Authenticators vs Symantec Advanced Authentication

Compared 8% of the time

Ping Identity Platform vs Symantec Advanced Authentication

Compared 8% of the time

More Symantec Advanced Authentication Competitors

Product Reports

Buyer's Guide

Entrust Identity Enterprise

May 2026

Download Entrust Identity Enterprise product report

Buyer's Guide

Symantec Advanced Authentication

April 2026

Download Symantec Advanced Authentication product report

Also Known As

IdentityGuard

CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort

Overview

Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.

Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.

What are the key features of Entrust Identity Enterprise?

Advanced Multifactor Authentication: Offers various methods like one-time passwords and tokens.
Intuitive Interface: Enhances accessibility and security with a user-friendly design.
Extensive Integration Matrix: Aligns with CISA zero trust and supports smooth API transitions.
Comprehensive Risk Engine: Provides sophisticated security threat assessments.
Mobile App Convenience: Ensures secure, convenient access for users on the go.

What benefits and ROI should be considered?

Enhanced Security: Protects against identity theft and security threats.
Improved Support and Training: Offers excellent customer service and training resources.
Increased Accessibility: Facilitates user access across devices and platforms.
Timely Updates: Receives consistent updates for cloud users.
Cost Management: High implementation and pricing costs may require consideration.

Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.

Entrust

Symantec Advanced Authentication provides robust security solutions aimed at safeguarding digital identities through multifactor authentication, ensuring secure access control for businesses.

With increasing cyber threats, businesses need reliable authentication systems. Symantec Advanced Authentication delivers enhanced security protocols, blending risk-based authentication with seamless user experiences. It supports a range of authentication methods and integrates effortlessly into existing systems, offering scalable security options.

What are the key features of Symantec Advanced Authentication?

Risk-Based Authentication: Evaluates risks in real-time to adjust security measures dynamically.
Multifactor Authentication: Supports various means like biometrics, tokens, and smart cards for secure login processes.
Cloud and On-premise Options: Flexible deployment choices to suit different IT environments.
Integration Capabilities: Easily integrates with existing IT infrastructure for seamless operation.

What benefits can users expect from reviews?

Enhanced Security: Reliable protection against unauthorized access.
Scalability: Adapts to growing business needs without compromising on performance.
Flexibility: Multiple authentication options catering to different user preferences.
Cost Efficiency: Reduction in potential security-related financial losses.

Symantec Advanced Authentication is utilized in healthcare, finance, and other industries to secure sensitive information. In healthcare, it enables compliance with regulations by safeguarding patient data. Financial institutions leverage it to protect client information and ensure secure transactions. Its versatility makes it an ideal choice for industries requiring strict security protocols.

Broadcom

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Global bank, Large Filipino Bank and SK Infosec

Buyer's Guide

Entrust Identity Enterprise vs. Symantec Advanced Authentication

April 2026

Free Report: Entrust Identity Enterprise vs. Symantec Advanced Authentication

Find out what your peers are saying about Entrust Identity Enterprise vs. Symantec Advanced Authentication and other solutions. Updated: April 2026.

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