Executive SummaryUpdated on Aug 11, 2024
Symantec Advanced Authentication and Entrust Identity Enterprise are two leading products in the realm of authentication solutions. User reviews indicate that Symantec Advanced Authentication excels in pricing and support, while Entrust Identity Enterprise is regarded superior in features, justifying its price.
What features are offered by Symantec Advanced Authentication in comparison to Entrust Identity Enterprise? Symantec Advanced Authentication is praised for its robust security policies and reliability. Additionally, it provides strong multi-factor authentication and seamless integration with existing infrastructure. Entrust Identity Enterprise stands out with advanced features like comprehensive mobile support, detailed reporting capabilities, and advanced biometric options. Users generally find Entrust Identity Enterprise to offer more valuable features.
What areas of improvement can be found in Symantec Advanced Authentication in comparison to Entrust Identity Enterprise? Symantec Advanced Authentication users suggest enhancements in documentation, integration flexibility, and user interface. Entrust Identity Enterprise users highlight the need for a more responsive support team, less complexity in setup processes, and better user training resources. Entrust Identity Enterprise faces more critical feedback in this area compared to Symantec Advanced Authentication.
How is the ease of deployment and customer service of Symantec Advanced Authentication in comparison to Entrust Identity Enterprise? Symantec Advanced Authentication is noted for a straightforward deployment process and responsive customer service. In contrast, Entrust Identity Enterprise, while providing a robust solution, is seen as more complex to deploy but still offers good customer support. Symantec Advanced Authentication is slightly better in ease of deployment and support responsiveness.
What setup costs and ROI can be seen with Symantec Advanced Authentication in comparison to Entrust Identity Enterprise? Symantec Advanced Authentication is recognized for lower setup costs and quicker ROI due to its straightforward pricing model. Entrust Identity Enterprise, although higher in cost, delivers significant value over time, with users acknowledging its worth. Users generally feel that Symantec Advanced Authentication provides better immediate financial benefits, while Entrust Identity Enterprise offers long-term value.
