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Fortinet FortiAuthenticator vs Symantec Advanced Authentication comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiAuthenticator
Ranking in Authentication Systems
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
60
Ranking in other categories
Single Sign-On (SSO) (6th), Identity Management (IM) (9th), Multi-Factor Authentication (MFA) (3rd)
Symantec Advanced Authentic...
Ranking in Authentication Systems
19th
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Authentication Systems category, the mindshare of Fortinet FortiAuthenticator is 7.7%, up from 7.4% compared to the previous year. The mindshare of Symantec Advanced Authentication is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Yonas Abebe - PeerSpot reviewer
Integration capabilities simplify authentication and migration challenges need addressing
The integration capabilities of Fortinet FortiAuthenticator are very interesting, as it can be integrated with third-party devices easily and is straightforward to configure. The integration with FortiToken is outstanding, adding a layer of security for authentication. In addition, it can be used by integrating with zero trust single access, enhancing overall security measures.
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer service and support are excellent."
"We have not had issues with Fortinet FortiAuthenticator. It is stable."
"We have a perpetual license for 2FA."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"The most valuable feature is the flexibility in using the SMS messages."
"Fulfilled our requirement at a good price."
"I prefer the passing tool that sent an active directory console to a Fortinet FortiAuthenticator, then Fortinet FortiAuthenticator does not pass the locks."
"The technical support for FortiAuthenticator is excellent."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"One of the most valuable aspects is its remarkable stability."
"Rules on Risk Authentication are very good."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
 

Cons

"We had issues trying to integrate the keys properly during the initial setup."
"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."
"Integration with some other enterprise applications could be improved."
"The solution could be more automated. It should be able to let me automate a lot of things so that what normally is done as a matter of manual processes can be handled quicker. Slow integrations can be taken up/out if there was more automation."
"There is room for improvement in stability and support."
"We have issues with HA (high availability). These should be addressed in future releases."
"No SMS gateway from the ISP"
"I would like to see more security features in reference to identity login or identity identification."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
 

Pricing and Cost Advice

"It costs more to license the high-availability option."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"The pricing is fair."
"Between paying them to help with the configuration, the box itself, and the support, it came to like $12,500, including a three-year service agreement."
"On a scale of one to ten, where one is a high price and ten is a low price, I rate the pricing a seven."
"I rate the price of Fortinet FortiAuthenticator a three out of five."
"The cost of the license could be less expensive. The license is paid on a yearly basis."
"When we buy the Fortinet FortiAuthenticator device there is a comparison between price and security."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
"The price is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
9%
Financial Services Firm
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions. However, it would be beneficial if the licensing allowed for more flexibility to cover additional users.
What needs improvement with Fortinet FortiAuthenticator?
Initially, we deployed Fortinet FortiAuthenticator on VMware and faced challenges when migrating to an OpenStack environment, which required reconfiguration. I recommend Fortinet make its images mi...
What do you like most about Symantec Advanced Authentication?
One of the most valuable aspects is its remarkable stability.
What needs improvement with Symantec Advanced Authentication?
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements ar...
 

Also Known As

FortiAuthenticator
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about Fortinet FortiAuthenticator vs. Symantec Advanced Authentication and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.