We performed a comparison between Fortinet FortiAuthenticator and Symantec Advanced Authentication based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Fortinet and others in Authentication Systems."We have a perpetual license for 2FA."
"It is very stable. We have never had any issues with this solution."
"It keeps track of users and their IPs no matter where they are in the network. When users roam, we don't have to worry about not mapping them to an IP."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"The most valuable feature is the OTP on the mobile phone."
"FortiAuthenticator is really good software that integrates very well with Fortinet products."
"The logs have great detail that make it easier to evaluate and control the security environment."
"The product is stable and reliable."
"One of the most valuable aspects is its remarkable stability."
"Rules on Risk Authentication are very good."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"We have issues with HA (high availability). These should be addressed in future releases."
"Lacks a simplified two-factor authentication process."
"There is a room for improvement. The log is a bit difficult to access, and searching the log codes is also a bit difficult. So it would be much better if, when we open a log, it could provide detailed information about errors, reasons for failure, and such."
"No SMS gateway from the ISP"
"The product must provide full support for third-party FIDO security keys."
"For improvement, Fortinet needs to ensure that they provide quick support to users...Fortinet sometimes needs to respond to users facing issues within an hour."
"FortiAuthenticator's interface could be better."
"The hardware aspect of the solution could be improved. We are not really able to understand the hardware capabilities of the device."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"We have seen quite a few issues with bugginess. It is indeed pretty buggy and we have had to install some fixes."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
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Fortinet FortiAuthenticator is ranked 3rd in Authentication Systems with 52 reviews while Symantec Advanced Authentication is ranked 19th in Authentication Systems with 9 reviews. Fortinet FortiAuthenticator is rated 8.0, while Symantec Advanced Authentication is rated 7.8. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of Symantec Advanced Authentication writes "Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options ". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Microsoft Entra ID and Cisco Duo, whereas Symantec Advanced Authentication is most compared with OneSpan DIGIPASS, Thales Authenticators and Symantec VIP Access Manager.
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