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Cisco Duo vs Entrust Identity Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
74
Ranking in other categories
Single Sign-On (SSO) (2nd), ZTNA as a Service (6th), Cisco Security Portfolio (3rd), Multi-Factor Authentication (MFA) (2nd)
Entrust Identity Enterprise
Ranking in Authentication Systems
17th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (22nd)
 

Mindshare comparison

As of June 2025, in the Authentication Systems category, the mindshare of Cisco Duo is 9.6%, down from 11.8% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.4%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems
 

Featured Reviews

Chandan Tripathi - PeerSpot reviewer
Starts quickly with quick deployment but needs more support for older applications
Cisco Duo ( /products/cisco-duo-reviews ) is quick to deploy and easy to start. A valuable feature of the solution is its hybrid structure, which involves proxy agents running on-premises while other services are on the cloud. This setup makes it scalable, as the deployment section is in the cloud, allowing the installation of agents according to needs.
Iwegbue Godspower Isioma - PeerSpot reviewer
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to deploy. It's easy to manage. It's easy to integrate with other applications."
"It has definitely reduced embedding. We found a lot of problems with attackers being able to compromise accounts. Now, when they try to access accounts, they are not able to do so because there is an added layer of protection. Once we know that a username and password are compromised, we just reset the password to protect the company."
"All features of the solution are effective, particularly those involved in identifying vulnerabilities and updates."
"What I most appreciate about Cisco Duo is the ease of use."
"Cisco Duo is rock solid in terms of stability and reliability."
"It's pretty easy for users to figure it out."
"The ease of deploying Cisco Duo Security and onboarding has greatly benefited our customers."
"Cisco is the perfect product for our current size, and I don't think we'll have problems with scalability as we grow."
"The integration matrix of the solution is huge compared to others."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"It is a scalable solution. You can add users and credentials without problems."
 

Cons

"Regarding the stability and reliability of the Cisco Duo solution, we have experienced some outages over the last few years that are significant because people can't log in."
"Reducing or eliminating the "telephony credits" system used by Duo would be great."
"Cisco Duo could be improved, possibly by adding features for the healthcare space. If you're selling something to a healthcare provider, there needs to be consideration for how to launch Cisco Duo with a handheld device that is not native, where you can install the application."
"It is easy to use when logging in, but at times, there's a delay in getting the pop-up on a phone, requiring users to occasionally retry authentication depending on backend services."
"For the back-end, there could be a few more security features applied."
"One area that might be improved is that setting up SMS texting is not as easy as using the app, even though it does support it."
"Cisco Duo is a modern product that does not support older applications, lacking backward compatibility. It should work on supporting legacy applications and legacy approaches."
"We use Yubikey for pushing it to the phones. Yubikeys can get expensive because people tend to lose those for some reason. Fifty dollars a device is pretty high."
"The product is very costly compared to other alternative solutions."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"I would like to improve the tool's implementation and pricing."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
 

Pricing and Cost Advice

"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"Duo Security is free."
"You pay per user when using this solution and the pricing is fair."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"The subscription could be yearly or monthly, depending upon your choice."
"It's worth the money."
"I would rate the product's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
6%
Government
6%
Financial Services Firm
12%
Computer Software Company
10%
Government
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What do you like most about Duo Security?
They are users who, as mentioned before, utilize RDPAP and MDPAP. It includes functionalities related to finance, specifically in single sign-on.
What needs improvement with Entrust IdentityGuard?
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works ...
What is your primary use case for Entrust IdentityGuard?
I use it for an extra layer of security, that is two-factor authentication (2FA).
What advice do you have for others considering Entrust IdentityGuard?
I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.
 

Also Known As

Duo Security
IdentityGuard
 

Overview

 

Sample Customers

Information Not Available
Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.