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Cisco Duo vs Entrust Identity Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
120
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (5th), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
Entrust Identity Enterprise
Ranking in Authentication Systems
18th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.3%, down from 9.5% compared to the previous year. The mindshare of Entrust Identity Enterprise is 2.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.3%
Entrust Identity Enterprise2.0%
Other93.7%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Iwegbue Godspower Isioma - PeerSpot reviewer
Cyber Security Analyst at Platview Technologies
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature I like the most about Cisco Duo is that it allows us to authenticate users before they can connect to our network from outside of our company."
"As a former employee, I think it's top-notch when it comes to protecting internal and external threats and preventing unauthorized access to the network."
"Cisco Duo is so integral to our core operations that we cannot perform any task without it."
"Documentation is the most valuable feature, and if you ever have to reach out to them with a question, their support is also fantastic."
"The most valuable aspect is the authentication and the SSO."
"Duo Security improved my organization by helping us secure all access points within the company infrastructure."
"It provides single-pane-of-glass management, which is pretty easy and straightforward. Because we manage multiple access tiers, it allows us to essentially manage everything from one viewpoint and not have many viewpoints for the same product. This is important because it is a time and resource saver. It also saves us money."
"By deploying Duo, we have virtually eliminated the risk of direct deposit redirection as a result of credentials that have been compromised via phishing."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."
"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"It is a scalable solution. You can add users and credentials without problems."
"The integration matrix of the solution is huge compared to others."
"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."
 

Cons

"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."
"Integration with a product such as Microsoft Sentinel would be great."
"My experience with Cisco Duo's strong security authentication system is that sometimes there are difficulties, and sometimes users just won't be able to log in. We have to reset their password so they can use Duo."
"Sometimes, it's a little harder for customers to adopt."
"I would like to see some features simplified, such as securing, configuring, and implementing Microsoft Remote Desktop."
"It could be a little bit more intuitive when it comes to the sign-up process."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them."
"I would like to improve the tool's implementation and pricing."
"The product is very costly compared to other alternative solutions."
"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
 

Pricing and Cost Advice

"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"You pay per user when using this solution and the pricing is fair."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"I haven't seen any information on the pricing in four years, so I can't comment on that."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"I would rate the product's pricing a five out of ten."
"It's worth the money."
"The subscription could be yearly or monthly, depending upon your choice."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
6%
Performing Arts
10%
Construction Company
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise58
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, setup costs, and licensing of Cisco Duo shows that it is a cost above our Entra costs, which we are always reviewing. The benefits outweigh the cost in terms of its ...
What needs improvement with Duo Security?
I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications. We can work on making it faster and spee...
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Also Known As

Duo Security
IdentityGuard
 

Overview

 

Sample Customers

Information Not Available
Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.