

Trellix Helix Connect and Elastic Security are competing products in the security solutions category. Based on comparisons, Elastic Security appears to have the upper hand due to its robust features and advanced data analysis capabilities, despite its higher cost.
Features: Trellix Helix Connect offers intuitive integration, threat detection, and incident response capabilities. It also supports seamless system connections and robust automation for quicker incident resolution. Elastic Security excels in data analysis, intrusion detection, and scalability, offering advanced features such as machine learning and extensive search capabilities. Its open-source nature and fast indexing further enhance its feature set.
Room for Improvement: Trellix Helix Connect can enhance its user interface, streamline automation processes, and expand its feature set to compete better. Elastic Security can improve by simplifying its initial setup process, enhancing AI capabilities, and expanding network detection modules for a more comprehensive security approach.
Ease of Deployment and Customer Service: Trellix Helix Connect provides straightforward deployment and responsive customer service, ensuring efficient setup. Elastic Security, although powerful, requires a complex initial configuration but benefits from dedicated support resources, making it suitable for organizations with technical expertise.
Pricing and ROI: Trellix Helix Connect is a cost-effective solution with significant ROI, thanks to its competitive pricing and support services. Elastic Security requires a higher initial investment but justifies its cost through superior features and reliable performance outcomes. Organizations may need to weigh budget priorities against feature requirements.
It does not require hefty security budgets and can be deployed for enterprise security effectively.
We have seen a return on investment with Trellix Helix Connect, and we can share relevant metrics as we reduce the MTTD and MTTR and have KPIs indicating our ROI.
Most of the time when my team encounters issues, they receive responses within 24 hours.
Providing necessary assistance efficiently.
I have not faced any difficulties with Elastic Security, as we have a pretty good support service from them.
The customer support for Trellix Helix Connect is well in Latin America because there are many people in the region, which enhances the experience.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
It allows us to think about specific use cases, such as gathering malicious IPs in a single view and analyzing threats based on geolocation.
Elastic Security is quite scalable.
We support the largest companies in the world and can cater to large environments.
Trellix Helix Connect's scalability is excellent as the solution has a library to make integrations with other brands.
In terms of stability, I would rate Elastic a solid eight out of ten.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
Trellix Helix Connect is very stable, and I have experienced almost no downtime or issues.
CrowdStrike and Defender have more established threat intelligence integration due to having a larger client base.
My security testing team continuously reports vulnerabilities, and we have to fix and update the versions frequently.
Machine learning algorithms become better with time; as they ingest a huge volume of data, they become better.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
The usability of hyperautomation is something to improve in the solution because it is expensive regarding the needed improvements.
The pricing is reasonable, especially for Small Medium Enterprises (SMEs), making it a viable option for businesses building their security infrastructure.
This is beneficial for SMEs as they do not need extensive budgets for security solutions.
Elastic Security is considered cost-effective, especially at lower EPS levels.
It is not the cheapest, but also not the most expensive solution.
The platform provides more visibility and requires less effort in monitoring.
Elastic Security offers good insight regarding alerts, reports, and cases.
The most useful features I find in Elastic Security are the forensic ones that allow us to carry deeper analysis into the logs for in-depth investigations, and the dashboards, with the reporting dashboard being quite user-friendly.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
| Product | Market Share (%) |
|---|---|
| Elastic Security | 4.1% |
| Trellix Helix Connect | 1.0% |
| Other | 94.9% |

| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 11 |
| Large Enterprise | 15 |
| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
Elastic Security combines the features of a security information and event management (SIEM) system with endpoint protection, allowing organizations to detect, investigate, and respond to threats in real time. This unified approach helps reduce complexity and improve the efficiency of security operations.
Additional offerings and benefits:
Finally, Elastic Security benefits from a global community of users who contribute to its threat intelligence, helping to enhance its detection capabilities. This collaborative approach ensures that the solution remains on the cutting edge of cybersecurity, with up-to-date information on the latest threats and vulnerabilities.
Trellix Helix Connect is known for its seamless API integration, automation capabilities, and efficient data correlation. It offers robust solutions in email threat prevention and malware detection, catering to cybersecurity needs with a user-friendly query language and extensive connector support.
Trellix Helix Connect integrates incident response, centralized SIEM tasks, and data correlation using native support for FireEye products. It rapidly handles alerts, enhances ticket management, and prevents network attacks. Its XDR platform supports a wide range of environments, providing DDI and IOC feeds for comprehensive data, email, and endpoint security. Users appreciate the deployment and API integration, but improvements in graphical interface and pricing could increase satisfaction. Additional infrastructure enhancements and optimized support can address current challenges resulting from recent mergers.
What are the key features of Trellix Helix Connect?Enterprises utilize Trellix Helix Connect for its ability to manage managed detection and response services, logging, and ransomware/ phishing mitigation. It operates efficiently in restrictive environments, enabling cybersecurity functions in industries requiring robust data, email, and endpoint security strategies.
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