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Dynatrace vs OpenText Diagnostics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
358
Ranking in other categories
Log Management (6th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd), AI Observability (4th)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
58th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 6.3%, down from 11.4% compared to the previous year. The mindshare of OpenText Diagnostics is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace6.3%
OpenText Diagnostics0.6%
Other93.1%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Manish Indupuri - PeerSpot reviewer
senior DevOps engineer at a tech services company with 10,001+ employees
AI-driven insights have reduced downtime and improved cross-team collaboration
We encountered some challenges while using Dynatrace. Although the initial setup was smooth, fine-tuning alert thresholds and custom metrics took some time. Another challenge was that Dynatrace charges based on host units, so we had to carefully plan our agent deployments. The licensing model is expensive. Additionally, the complexity of setup is an issue. While OneAgent and auto-discover services are powerful, the setup is more complex compared to other tools such as Prometheus and Grafana. These integrations are simple and basic, but Dynatrace setup requires more complexity based on the environment. For new users wanting to use Dynatrace, it is difficult. However, the AI-related solutions and metrics took us to the next level for identifying and fixing things. Dynatrace requires an agent for operation. OneAgent is powerful, but it is also resource-heavy. On lightweight nodes or older systems, the agent can slightly impact performance. If Dynatrace could implement a lightweight agent behavior, we could make things faster. Additionally, if Dynatrace could add a long-term retention policy so that we could store more data and find fine-grained details, that would help us. While Dynatrace managed edition supports on-premises deployment, the SaaS version depends on cloud connectivity. For highly regulated or air-gapped environments, setup and updates can be challenging. Although the initial setup is smooth, if someone wants to fine-tune it and fully understand the tool end-to-end, it could be tricky.
RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were quite happy with the easy installation process and how quickly we received a good overview over all of our web applications.​"
"With the Agentless monitoring and ability to create custom plugins, we've been able to transform the tool not just into a great APM solution but a really good enterprise monitoring solution too."
"We are using it on most of our platforms, which are on a big scale and across the globe."
"PurePath gives a lot of flexibility in identifying issues and finding the flow of execution."
"Some of the troubleshooting features for development, the PurePath technology in AppMon, are valuable. The dashboarding gives us some good insight into some fluctuations in some of the application areas."
"I find that the AI on offer is useful, as it's good at identifying problems. You do need a bit of customizing, however, even in its sort of vanilla form, it's pretty good at identifying problems and the root causes of those problems and whatnot."
"Daily metrics which us analyze the page composition and the corresponding performance metrics so we can quickly and easily determine when something has changed, to aid in root cause analysis."
"I like the solution's tracing feature."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
 

Cons

"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."
"I believe that something related to IoT devices should be improved."
"We have a very stringent budget for an infrastructure solution. Maybe if they provided modules, a simple module with fewer features and a lower price, that would be very good."
"In the new Dynatrace solution, support for legacy applications is still not there. ​"
"Log analytics in the classic synthetic and RUM tools would be a great addition."
"I think Dynatrace needs improvements with respect to reporting; not just performance, but the business-level reports."
"It needs improvement with proprietary protocols for the DC RUM part."
"The integration of the tools is getting there. It is still not there yet, because we still have to get a lot of tools to put together."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
 

Pricing and Cost Advice

"Dynatrace has a place for everybody. How you use it and what your budgetary limitations are will dictate what you do with it. But it's within everybody's reach. If you're a small organization and you have a large infrastructure, you may not be able to monitor the whole thing. You may have to pick and choose what you want to monitor, and you have the ability to do so. Your available funds are going to dictate that."
"​Do a PoC and see if you like it."
"I think the pricing is at a fair value for what it is."
"Everything is great, but the licensing could always be cheaper. With the every growing tool set of Ops teams, we find it harder to budget for tooling while ensuring we still have the proper insight into our applications."
"We asked for a three-year license, and the price was quite good."
"Product pricing can seem a little over complex, however this is minor and does not detract from the benefits of the solution."
"Getting the first agents installed, getting information, and coverage in a initial set of systems can be done in hours and with a low cost entry point."
"The cost is somewhat high."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
9%
Computer Software Company
8%
Government
6%
Performing Arts
14%
Manufacturing Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business78
Midsize Enterprise50
Large Enterprise298
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Also Known As

No data available
Micro Focus Diagnostics, MF Diagnostics
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
BSkyB, Alior Bank
Find out what your peers are saying about Dynatrace vs. OpenText Diagnostics and other solutions. Updated: February 2026.
882,606 professionals have used our research since 2012.