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IBM SevOne Network Performance Management (NPM) pros and cons

Vendor: IBM
4.2 out of 5
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IBM SevOne Network Performance Management (NPM) Pros review quotes

SM
Apr 13, 2021
We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives.
GP
Jun 10, 2021
The comprehensiveness of this solution's collection of network performance and flow data is one of the basics in the field for what it does. It meets all of our needs. So for all those areas, for the most straightforward collection capabilities, right up to NetFlow and even telemetry, it meets all those demands. Not only just basic or fundamental SNMP collection capability, but the product also supports what we need for the future with telemetry streaming. So it's very comprehensive.
TK
Apr 12, 2021
The most valuable feature as of late has been the API integration with ServiceNow.
Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
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SP
May 6, 2021
Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic.
AD
Apr 13, 2021
The out of the box reports and workflows are pretty good and they meet our requirements well.
JB
Aug 17, 2022
SevOne has rich API capabilities, giving us the flexibility to control what we collect and customize the collection, creation, and manipulation of now metrics as necessary.
WV
Mar 30, 2021
One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications.
AP
Jun 16, 2021
In 90% of the cases, new devices are plug-and-play, so when a new version comes out then SevOne has support for it out of the box.
SD
Jun 9, 2021
We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem.
JO
Mar 19, 2022
It also gives us the closest thing to real-time insight into network performance that we have, with just a 10-second delay. It's very important for us to know the health of the infrastructure very quickly.
 

IBM SevOne Network Performance Management (NPM) Cons review quotes

SM
Apr 13, 2021
The reporting of NMS is good, but it could be better.
GP
Jun 10, 2021
We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight.
TK
Apr 12, 2021
Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them.
Learn what your peers think about IBM SevOne Network Performance Management (NPM). Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
787,779 professionals have used our research since 2012.
SP
May 6, 2021
There are a lot of pain points. My main problem is that we don't have a high availability system. There are 20 peers. We're going to lose the end-of-life appliances that are old. If we lose a peer and it doesn't come back, we lose all that data. The reason we don't have high availability is because it's double the charge.
AD
Apr 13, 2021
The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box.
JB
Aug 17, 2022
The one area with room for improvement is probably administration. They added data insights to make a better user experience, but I'd like to see some improvements in the way the system's administered.
WV
Mar 30, 2021
One area that requires a little bit of improvement is the topology of visualization and being able to map out connections, end-to-end. It's able to do that, but it's not as impressive as we would like it to be. We would like to understand the different interface types and the connection points better, through the visualization. Heatmaps also need further development.
AP
Jun 16, 2021
The reports are easy to configure but they are a bit outdated in terms of appearance and visualization.
SD
Jun 9, 2021
With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information.
JO
Mar 19, 2022
High-frequency polling is data-intensive because you're pulling more. If SevOne could figure out a way to manage the impact of high-frequency polling on the system, that would be very popular.