Zoho Analytics and Dundas Dashboard are competing business intelligence tools. Zoho Analytics excels in affordability and customer support, while Dundas Dashboard justifies its higher price with advanced features.
Features: Zoho Analytics provides real-time analytics, collaborative tools, and seamless integration for data visualization and reporting. Dundas Dashboard offers customizable dashboards, advanced visualization, and predictive analytics capabilities.
Room for Improvement: Zoho Analytics could enhance its advanced analytical capabilities and expand visualization options. Enhancements in its predictive analytics and customization depth would be beneficial. Dundas Dashboard could simplify its interface for easier navigation, reduce its setup complexity, and improve its basic analysis features for users who do not need advanced options.
Ease of Deployment and Customer Service: Zoho Analytics has a simple deployment process and responsive customer support. Dundas Dashboard provides detailed guidance and extensive documentation to help with its complex setup.
Pricing and ROI: Zoho Analytics offers budget-friendly pricing models for cost-conscious buyers, ensuring good ROI. Dundas Dashboard demands higher initial investment, justified by extensive features leading to significant ROI for enterprises needing comprehensive analytics.
The integration with Zoho People is particularly important because I can access real-time data at any time, including what's happening in the last minute.
After incorporating Zoho Analytics, now all our decisions come from its reviews.
Any time I've integrated customer data using Zoho, I've received great feedback and referrals, and Zoho has gotten me referrals and more customers.
The support team doesn't have full awareness of the system capabilities.
Zoho support provides assistance through live chat to guide us.
If you need help with any issue you face, you can directly call them.
Zoho Analytics can easily adapt to our needs when they grow, and you don't need much knowledge to adapt it; even basic Excel knowledge is sufficient.
You can utilize URL features to redirect users to their records in Zoho CRM or Zoho Desk with just a click.
Zoho Analytics is scalable.
A major missing feature compared to Power BI is the ability to create multiple DAX measures or row-level context, which would be useful for showing custom profit and loss statements.
The stability and reliability of Zoho Analytics have been good over time.
The stability and reliability of the product is crucial for optimal performance.
The collaborative features of Zoho Analytics have faced one issue: they have tried to reduce the sync time with most Zoho applications, but even with CRM, the sync still takes one hour.
While Power BI uses Power Query, an intuitive and powerful tool that allows data manipulation in any way, Zoho Analytics has limitations.
Having to pay for 25 users when only 11 are needed creates an issue with the pricing structure.
The annual subscription cost of Zoho Analytics is equivalent to about half of the monthly cost of tools such as Tableau or Power BI.
The pricing for Zoho Analytics is actually cheaper than the competitors for the kind of service they provide.
The AI called Zia in Zoho Analytics is extremely useful. Whenever I build a chart or dashboard, I can generate a summary of insights using this AI tool, which is very convenient for both leadership and manager level teams to understand the data concepts.
The best feature is that in the same tool, we can use SQL and business intelligence capabilities.
Regarding integration capabilities, I have found Zoho Analytics' 100+ integrations very effective in consolidating data from various sources.
| Product | Market Share (%) |
|---|---|
| Zoho Analytics | 1.7% |
| Dundas Dashboard | 0.9% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Midsize Enterprise | 2 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 29 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
Dashboards provide a central location for users to access, interact and analyze up-to-date information so they can make smarter, data-driven decisions. Good dashboard software enables you to monitor and measure performance and metrics in real-time and on the go. You can visualize and analyze data and focus on Key Performance Indicators (KPIs) from across the organization on a dashboard, helping you gain valuable insight and drive quick and accurate decision making.
Zoho Reports is a powerful, easy-to-use and highly scalable cloud-based reporting and business intelligence platform for small to medium-sized businesses. Its flexible pay-as-you-go pricing model and scope for customization allow businesses to tailor it to their unique needs.
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