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Dropbox Business - Enterprise vs Google Workspace vs SharePoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Dropbox Business - Enterprise users experienced mixed ROI outcomes, valuing features and accessibility, but had cost-benefit uncertainties.
Sentiment score
6.7
Google Workspace boosts productivity and efficiency with integration and collaboration features, despite potentially high costs.
Sentiment score
5.9
SharePoint reduces costs by improving efficiency and document management, offering better control and collaboration with initial training recommended.
 

Customer Service

Sentiment score
2.7
Dropbox Business offers responsive 24-hour support, an intuitive interface, but some users report slow responses or difficulty reaching assistance.
Sentiment score
5.1
Google Workspace offers varied customer service; users appreciate fast responses but face challenges with technical support and direct assistance.
Sentiment score
5.3
SharePoint support quality varies; some rely on external teams for better service due to complications and infrastructure differences.
Dropbox offers 24-hour support, both through chat and limited hour calls.
We provide the support ourselves and do not have any support straight from Dropbox.
In the past, we experienced a problem with automatic emails being blocked, and the support team resolved the issue quickly.
Even as a technical person, I struggle to find appropriate contact numbers or email addresses.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
It's also difficult sometimes to get the right information because we speak at first to a generalist and they have to go to a specialist.
 

Scalability Issues

Sentiment score
7.2
Dropbox Business - Enterprise is scalable, accommodating larger companies' needs with flexible storage plans and adaptable subscription levels.
Sentiment score
7.4
Google Workspace is praised for its scalability, flexibility, and integration, despite minor resource limitations and licensing concerns.
Sentiment score
6.7
SharePoint is highly scalable and adaptable, supporting various user scales; proper setup and planning mitigate storage challenges.
It supports around 2,500 users in our company, and this scalability assists us in maintaining our infrastructure.
Scalability involves another configuration with a new email configuration, involving some authentication issues with Microsoft Outlook.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
SharePoint allows multiple teams to work at the same time, making it adaptable for large data volumes.
 

Stability Issues

Sentiment score
8.1
Dropbox Business - Enterprise is highly stable, with occasional syncing issues and internet-dependent performance causing minor user concerns.
Sentiment score
7.8
Google Workspace is praised for reliability and stability, despite occasional Outlook integration issues and internet-related performance hitches.
Sentiment score
7.5
SharePoint is generally stable and reliable, though users may encounter performance issues and support challenges with larger data volumes.
This stability is crucial to us because it ensures we do not lose communication or connection while using messaging and accessing files.
The stability of Google Workspace is excellent and very solid.
The only issue is collaboration with Outlook, where I am having a bit of a problem.
The stability of SharePoint is high; it is quite stable and resilient.
Everything runs smoothly, and I have no problems with its stability.
SharePoint is a stable product.
 

Room For Improvement

Dropbox Business Enterprise requires enhanced file sharing, security, integration, collaboration, usability, and pricing features for improved user experience.
Google Workspace faces performance, usability, and integration issues, needing improvements in functionality, security, and productivity tools.
SharePoint users seek improved usability, document management, customization, and training, facing challenges with setup, updates, and licensing.
Sharing documents with other people in the same division or department and being able to work without downloading the file would be ideal.
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, similar to OneDrive.
The new integration was implemented last September, and we are facing some issues with OAuth 2.0 authentication.
The security functionalities are similar to those in competitors like Active Directory, but they could be optimized for stronger security features.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Expansion of scalability is needed, specifically the threshold limits for site items should be increased beyond the current 5,000 items.
 

Setup Cost

Dropbox Business - Enterprise offers flexible subscriptions, appreciated for affordability, though some find it slightly expensive compared to alternatives.
Google Workspace pricing ranges from $8-$15 per user, seen as reasonable but sometimes costly, with licensing complexity concerns.
SharePoint pricing varies by business needs, with cloud options for small businesses and complex licensing for larger enterprises.
The current cost is approximately seven to ten euros per user per month.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
Enterprise licensing is generally cost-effective compared to individual purchases.
 

Valuable Features

Dropbox Business - Enterprise excels in usability, security, scalability, and integration, supporting enterprise collaboration across devices and platforms.
Google Workspace offers seamless integration, collaboration, security, multi-device access, and affordability with tools like Gmail, Drive, and Meet.
SharePoint boosts productivity with collaboration, document management, Office integration, and automation, benefiting large enterprises through adaptability and powerful features.
It also features an admin console where we can easily manage users, see which user has access to which content, and how much space they are consuming.
The valuable features include the email service, email updates, and Google Drive.
These tools enhance productivity by allowing us to edit the same file at the same time, making collaboration much smoother.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
Its rights management capabilities and ability to restrict access to certain people are also very useful.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
 

Mindshare comparison

Cloud Storage Market Share Distribution
ProductMarket Share (%)
Dropbox Business - Enterprise8.3%
NetApp Cloud Volumes ONTAP10.2%
Nasuni8.5%
Other73.0%
Cloud Storage
Email Applications Market Share Distribution
ProductMarket Share (%)
Google Workspace20.1%
Microsoft Exchange Online12.5%
Microsoft Exchange11.3%
Other56.099999999999994%
Email Applications
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
SharePoint15.0%
OpenText Documentum Content Management10.2%
OpenText Content Management10.0%
Other64.8%
Enterprise Content Management
 

Featured Reviews

Edgar  Paez - PeerSpot reviewer
Work from anywhere and backup easily while being practical
I recommend Dropbox, yet not for all of the features it has. I am a basic user. In a personal mode, we have about 100 employees, and maybe 20 of them use Dropbox as a personal backup system. ShareFile is more secure than Dropbox. Five years ago, ShareFile was qualified as having better security control, access privilege management, and version control recovery, among many features that we were using for private documentation. Overall, I would rate Dropbox an eight out of ten.
Sunil-Nair - PeerSpot reviewer
Email collaboration and accessibility have improved team productivity
The valuable features include the email service, email updates, and Google Drive. People are given email access to Google Drive. The team can share manual files and work accordingly. They can access different teams from anywhere, collectively putting files, sharing them, and managing them. Additionally, the manufacturing product does not require any downgrades. It works fine and continuously for the last three or four years. Users can access their emails from anywhere in their browser without a laptop or can directly access from Gmail. This is helpful for salespeople.
Madhur D'silva - PeerSpot reviewer
Collaborative work benefits while user-friendliness challenges persist
The most valuable feature of SharePoint is its user interface, which is very easy to use. I do not have to be very technical to use it. Its rights management capabilities and ability to restrict access to certain people are also very useful. Furthermore, I can access SharePoint from any device, whether it is a phone or laptop, which is very convenient.
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Top Industries

By visitors reading reviews
Construction Company
9%
Performing Arts
9%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
13%
Educational Organization
10%
Manufacturing Company
7%
Comms Service Provider
7%
Government
13%
Financial Services Firm
9%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise19
Large Enterprise31
By reviewers
Company SizeCount
Small Business63
Midsize Enterprise13
Large Enterprise27
By reviewers
Company SizeCount
Small Business79
Midsize Enterprise37
Large Enterprise80
 

Questions from the Community

What do you like most about Dropbox?
For me, the biggest thing is version history. I can easily go back and view older versions.
What needs improvement with Dropbox?
One area of improvement would be to allow multiple users to edit a file simultaneously and see edits in real time, si...
What do you like most about Google Workspace?
Easy-to-build forms are allowing me to get feedback and information from my internal teams as well as from the custom...
What is your experience regarding pricing and costs for Google Workspace?
The pricing for Google Workspace is moderate. I would rate it a five out of ten, indicating it is neither cheap nor e...
What needs improvement with Google Workspace?
I don't see many areas of Google Workspace that could be improved or enhanced because everything I have been using ha...
What is your experience regarding pricing and costs for SharePoint?
As SharePoint is part of the Microsoft 365 suite, the pricing is acceptable.
What needs improvement with SharePoint?
Not with SharePoint specifically, but overall with the software or tools from Microsoft, I think there are areas that...
 

Also Known As

No data available
G-Suite Enterprise, G-Suite, Google Apps for Business, G Suite Basic, G Suite Business, G-Suite Basic, G-Suite Business, Google Vault
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Vita Coco, BCBGMAXAZRIA Group, Centric Project, Kayak, FourSquare, Asana, Huge Adversting , USA Gymnastics, Appen, Valliant, Radio Lab
There are over five million businesses that use Google Apps for Business worldwide. Some key customers include The Roche Group, National Geographic, American Red Cross, City of Los Angeles, Flight Centre, and Konica Minolta.
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
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