

Domo and IBM Cloud Pak for Data compete in the data integration and visualization space. Domo stands out for its accessibility to non-tech users, while IBM Cloud Pak for Data takes the lead with its advanced data analysis and machine learning capabilities.
Features: Domo offers robust data integration and visualization with user-friendly ETL tools and extensive data connectivity, making it accessible to users with varying technical skills. IBM Cloud Pak for Data excels in advanced analytics and machine learning capabilities, supported by strong data governance features like Watson Knowledge Catalog.
Room for Improvement: Domo needs better handling of large data volumes, improvement in visualization tools, and more effective data source combination. IBM Cloud Pak for Data lacks seamless integration with third-party services, needs better deployment flexibility, and should address initial infrastructure requirements and user experience issues.
Ease of Deployment and Customer Service: Domo's cloud-based setup simplifies deployment but can limit on-premises configurations. Customer service feedback is mixed, with varying levels of support responsiveness. IBM Cloud Pak for Data offers hybrid cloud deployment, providing flexibility but requires significant initial infrastructure investment. Customer support can experience delays, adding to user challenges.
Pricing and ROI: Domo is perceived as expensive for smaller companies but offers comprehensive features that can justify the cost. IBM Cloud Pak for Data is also costly, catering to larger enterprises needing advanced features. Both deliver substantial ROI in data management and analytics enhancements, though pricing remains a key consideration for buyers.
If you're actually using Domo at a very limited case and you're being charged $20,000, we've seen ROI there, but once it goes really high, you really need to check your metrics and check your profit.
We have been able to drive responsible, transparent, and explainable AI workflow to operationalize AI and mitigate risk and regulatory compliance easily.
It is easy to collect, organize, and analyze data no matter where it is, hence being able to make data-driven decisions.
No matter how complex the problem is, it can be taken care of by the support team.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
It's very easy to get technical support from Domo.
Cloud Pak is a complicated system, and it's often difficult to find the right resource in IBM to help with specific issues.
The customer support for IBM Cloud Pak for Data is great and responsive.
I would rate IBM's support at about a seven or eight out of ten because we have good support coverage owing to our long association with IBM.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
When fetching files larger than 100 MB from SFTP or any other portal, Domo becomes slow due to the heavy file size.
Everything comes under the same umbrella and it's pretty user-friendly.
I have not noticed any downtime or lagging, especially when dealing with large data, so it is relatively very scalable.
IBM Cloud Pak for Data's scalability is very good; it can be used by any size of organization.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
In terms of overall stability of the platform, it's very stable.
During that time, we faced issues from the project side as Domo was not visible in our portal.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Setting up the hybrid and multi-cloud environments is a long job and it takes time.
IBM Cloud Pak for Data can be improved because processing speeds are sometimes slow.
To improve IBM Cloud Pak for Data, I suggest more out-of-the-box integration.
Domo's pricing is high compared to other BI tools, and it is costly.
For long-time users, it can become expensive, but the trade-off is access to the entire platform instead of licensing different components separately.
They quoted approximately one dollar per KB.
The setup cost is very expensive.
Regarding my experience with pricing, setup cost, and licensing, for a small organization, the price might be relatively high, but for huge enterprises such as ours, the price is relatively affordable.
The list price is high, but the flexibility in pricing is adequate.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
None of the other tools provide the kind of support that enables chatting and working on the same item simultaneously.
Domo has positively impacted my organization by giving everyone the ability to see different data cards and make decisions quicker without relying on BI.
From there, I can work my way into a more granular level, applying all of that information on top of my actual data to understand what my data looks like, where it came from, and where it went wrong, managing it throughout the cycle.
The benefits of choosing IBM Cognos, in addition to saving on cost, include having institutional knowledge about maintaining this infrastructure and enough people who have developed on Cognos in the past, which creates comfort in its use.
We have been able to save approximately 80 percent of our time. We are not doing data analysis manually, so this relieves our data department of dealing with data.
| Product | Mindshare (%) |
|---|---|
| Domo | 0.7% |
| IBM Cloud Pak for Data | 1.3% |
| Other | 98.0% |

| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 13 |
| Large Enterprise | 20 |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 15 |
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
Find more information on The Business Cloud Here.
IBM Cloud Pak® for Data is a fully-integrated data and AI platform that modernizes how businesses collect, organize and analyze data to infuse AI throughout their organizations. Cloud-native by design, the platform unifies market-leading services spanning the entire analytics lifecycle. From data management, DataOps, governance, business analytics and automated AI, IBM Cloud Pak for Data helps eliminate the need for costly, and often competing, point solutions while providing the information architecture you need to implement AI successfully.
Building on the streamlined hybrid-cloud foundation of Red Hat® OpenShift®, IBM Cloud Pak for Data takes advantage of the underlying resource and infrastructure optimization and management. The solution fully supports multicloud environments such as Amazon Web Services (AWS), Azure, Google Cloud, IBM Cloud™ and private cloud deployments. Find out how IBM Cloud Pak for Data can lower your total cost of ownership and accelerate innovation.
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