Domo and Anaplan are prominent players in the business intelligence and planning software category. Domo has an advantage in integration and user-friendliness, while Anaplan excels in modeling capabilities.
Features: Domo offers ease of use, integration capabilities, and an extensive array of data connectors, complemented by the Magic ETL tool that facilitates quick data merging. Anaplan provides robust modeling capabilities, flexible scalability, and seamless integration, especially with SAP, making it suitable for complex business environments.
Room for Improvement: Domo could enhance its visualization features, rendering speed, and data integration. Improvements in dashboard customization and support for larger data volumes are also suggested. Anaplan could offer more intuitive visualization tools and improved workspace management, with a focus on simplifying setup and integration processes.
Ease of Deployment and Customer Service: Domo's cloud-based setup provides straightforward deployment, though there is a learning curve. Its customer service is generally responsive, while hands-on support is appreciated. Anaplan offers flexible cloud and hybrid deployment options but faces challenges in initial setup and consistency in customer support.
Pricing and ROI: Domo's pricing is flexible but potentially expensive, though users often find value in its rapid deployment and comprehensive features for quick ROI. Anaplan involves high initial costs, which can increase with storage and user licenses, but offers substantial ROI due to its complex modeling and planning capabilities.
The technical support from Anaplan is amazing, with a dedicated team to assist in case of any issues.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
The main benefits of using Domo are that the support is good, and comparing it with other BI tools, it has specific specialties.
While they eventually provide the correct answers, their support for smaller customers could be improved.
Anaplan had issues before, but the new Polaris engine solves them.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
We have escalated questions to Domo's technical support as we find some bugs in our daily routines.
Sigma, which is written for Snowflake, scales more easily than Domo.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
The setup of Domo is challenging as the cache and serialization part still causes errors.
Advanced planning with AI, machine learning, and related plugins would be great to see in the future.
End users require a license to run their own reports and dashboards, which are fairly expensive.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
Currently, Anaplan is more expensive compared to other tools.
The pricing is slightly on the premium side, but I do not have detailed knowledge about the exact licensing structure.
Domo's pricing is high compared to other BI tools, and it is costly.
Domo is expensive compared to other solutions.
Anaplan's connected planning feature is its most valuable aspect, allowing for seamless financial planning, HR planning, and updates.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
Domo's self-service analytics tools have helped non-technical users in my organization greatly.
I have been using it for four years and have been able to extract the information I need from it.
| Product | Market Share (%) |
|---|---|
| Anaplan | 10.3% |
| Domo | 1.8% |
| Other | 87.9% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 17 |
Anaplan is a cloud-based planning and performance management platform with documented use cases in finance, sales, supply chain, marketing, IT and HR. At the core of Anaplan's technology is a single hub where business users can build, deploy, maintain, and share models without coding or reliance on IT personnel.
With Anaplan You Can:
The Anaplan Platform Is:
Anaplan Benefits:
Anaplan Features:
Reviews from Real Users:
"Anaplan's in-memory calculation engine is super-fast compared to the old tools we previously used. You enter the data and everything shows up in one go.” - Sandeep A., Lead Analyst at a retailer
"This product has a very good modeling feature, and its graphical representation of visualizations has also been valuable.” - Raghavendra K., Lead Consultant at a tech services company
"Anaplan is a three-dimensional cloud platform that is good for analyzing data, visualization, integration, terrific for visibility.” - Anaplan model builder at a tech services company
Domo is a cloud-based, mobile-first BI platform that helps companies drive more value from their data by helping organizations better integrate, interpret and use data to drive timely decision making and action across the business. The Domo platform enhances existing data warehouse and BI tools and allows users to build custom apps, automate data pipelines, and make data science accessible for anyone through automated insights that can be shared with internal or external stakeholders.
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