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DocStar ECM vs IBM Datacap comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocStar ECM
Average Rating
9.6
Number of Reviews
7
Ranking in other categories
Enterprise Content Management (25th), Document Management Software (17th)
IBM Datacap
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
28
Ranking in other categories
Intelligent Document Processing (IDP) (7th)
 

Mindshare comparison

DocStar ECM and IBM Datacap aren’t in the same category and serve different purposes. DocStar ECM is designed for Enterprise Content Management and holds a mindshare of 0.4%, up 0.3% compared to last year.
IBM Datacap, on the other hand, focuses on Intelligent Document Processing (IDP), holds 4.6% mindshare, up 4.4% since last year.
Enterprise Content Management Market Share Distribution
ProductMarket Share (%)
DocStar ECM0.4%
SharePoint15.9%
OpenText Documentum Content Management11.4%
Other72.3%
Enterprise Content Management
Intelligent Document Processing (IDP) Market Share Distribution
ProductMarket Share (%)
IBM Datacap4.6%
ABBYY Vantage13.7%
UiPath Document Understanding12.4%
Other69.30000000000001%
Intelligent Document Processing (IDP)
 

Featured Reviews

it_user255402 - PeerSpot reviewer
It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.
Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…
DeekshithShetty - PeerSpot reviewer
High-accuracy document processing with easy integration and good image enhancement
The OCR extractions are very good, almost 100% accurate now. The integration with other tools is very easy, with inbuilt actions to configure and directly export to multiple depositories. It is also good at image enhancement, including the removal of lines, which is helpful in processing and automation and ensures very little user intervention, thus saving time.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Government
13%
Computer Software Company
11%
Insurance Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise12
 

Questions from the Community

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Earn 20 points
What do you like most about IBM Datacap?
The installation of the solution is very simple.
What is your experience regarding pricing and costs for IBM Datacap?
Pricing is in the mid-range but could be more affordable, rated at four point five.
What needs improvement with IBM Datacap?
IBM needs to improve on scanning and reading accuracy for unstructured documents. Additionally, an important missing feature is the ability to merge documents and present data across different UI s...
 

Also Known As

docSTAR eclipse
Datacap
 

Overview

 

Sample Customers

Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group
Turkcell, PowerSouth Energy Cooperative, Central Nacional Unimed, Conqord Oil
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: August 2025.
866,218 professionals have used our research since 2012.