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Digital Safe vs OpenText Content Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Digital Safe
Ranking in File Archiving
8th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in File Archiving
4th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
Enterprise Content Management (9th), Document Management Software (4th)
 

Mindshare comparison

As of March 2026, in the File Archiving category, the mindshare of Digital Safe is 4.3%, up from 1.9% compared to the previous year. The mindshare of OpenText Content Manager is 4.6%, down from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
File Archiving Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager4.6%
Digital Safe4.3%
Other91.1%
File Archiving
 

Featured Reviews

it_user948 - PeerSpot reviewer
digital strategist at SMD Services
Solid product, functionally rich, but complex.
The message archiving tool is very powerful and can handle many search / flagging scenarios, as well as numerous message types (SMS, E-mail, bloomberg, etc). With flexibility comes complexity. The solution is very complex and requires significant configuration. If hosting…
Maurice Riverso - PeerSpot reviewer
Records Management Officer at ANZPAA
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The message archiving tool is very powerful and can handle many search / flagging scenarios, as well as numerous message types (SMS, E-mail, Bloomberg, etc)."
"Sharing of documents, reduction of duplication, and the ability to manage retention, disposition and overall records management have been significant benefits for our organization."
"The most valuable features of OpenText Content Manager are its stability, reliability, security, and workflow engine."
"Customer Service: We appreciate HPE's team of resources, who assist us as issues arise."
"The product can be integrated with different solutions."
"We like how the solution allows us to have retention of records and workflows, as well as its fire plan."
"Eliminated the need for paper records."
"We are required to have a robust Records Management system, and it does this job."
"HPE Content Manager 9, and its predecessors, is an excellent EDRMS with a strong emphasis on record lifecycle and compliance with government standards."
 

Cons

"With flexibility comes complexity. The solution is very complex and requires significant configuration."
"Technical support is very frustrating. It is difficult to get a good response from HPE and even more difficult to find anyone that can really help us with the product."
"This system eats up a lot of staff time for support, administration, and use."
"The stability of the solution is an area of concern where improvements can be made."
"We've had it for a year now, and since we started implementation it has been, to say softly, a nightmare."
"Users are intimidated by the Content Manager client application, especially when it comes to searching and managing content at an individual’s level."
"The system is difficult to navigate and understand the full scope of functionality available for end users to appreciate the value."
"The product could improve its scalability."
"OpenText Content Manager needs to improve its user interface. Its installation process is difficult and can be made easier."
 

Pricing and Cost Advice

Information not available
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"The fees incurred are for the licensing and maintenance."
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Top Industries

By visitors reading reviews
No data available
Government
13%
Financial Services Firm
8%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
 

Also Known As

Micro Focus Digital Safe, Autonomy Zantaz, HPE Autonomy Zantaz, HPE Digital Safe
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

EDF, Morgan Stanley, RateCity, Missouri State Courts
Missouri State Courts
Find out what your peers are saying about Commvault, Veritas, OpenText and others in File Archiving. Updated: February 2026.
885,286 professionals have used our research since 2012.