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Dell PowerProtect Data Manager vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Data Manager
Ranking in Backup and Recovery
11th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
Deduplication Software (6th)
MSP360 Backup
Ranking in Backup and Recovery
59th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)
 

Mindshare comparison

As of January 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect Data Manager is 2.6%, down from 4.6% compared to the previous year. The mindshare of MSP360 Backup is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect Data Manager2.6%
MSP360 Backup0.8%
Other96.6%
Backup and Recovery
 

Featured Reviews

MinaMagdy1 - PeerSpot reviewer
Senior System Engineer at a tech vendor with 5,001-10,000 employees
Comprehensive integration and user-friendly dashboard enhance data protection workflows
PowerProtect Data Manager lacks the tape-out functionality, which is important for organizations relying on it for offsite backup. While PowerProtect Data Manager offers a workaround, it's not always accepted, notably by sectors like banking. Additionally, I would like PowerProtect Data Manager to provide microservices and container backup for modern applications.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It satisfies my customers' scalability needs and provides interactive features, allowing efficient integration."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
"The features I appreciate about Dell PowerProtect Data Manager include the snapshot killer, which is a very good feature, and the ability to access the hypervisor directly to take backups from VMs."
"The solution's initial setup is straightforward."
"Dell PowerProtect Data Manager is a comprehensive backup software that integrates with Dell backup storage to enhance data protection."
"The most valuable feature of the solution is its integrated approach."
"The most valuable features of the solution are flexibility and data protection."
"Client-side encryption minimizes worries about data being captured on the back-end."
"General ease of use and performance of the Windows version is the most valuable feature."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"The initial setup is very easy. It's not overly complex."
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The most valuable feature of MSP360 Backup is its reliability."
"It has allowed me to implement a cost effective, highly configurable solution."
"The solution is simple to use and easy to configure."
 

Cons

"The interface is too complex."
"The tool's scalability has certain shortcomings, making it an area where improvements are required."
"The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"As a new product, there are some things that still need to improve a bit as it matures."
"When I raise a ticket, it sometimes takes a while to get a response."
"The main issue that needs improvement is the support system. When I raise a ticket, it sometimes takes a while to get a response."
"Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes. Additionally, they should support tape library backup capabilities."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"The restore time could improve. When we had an issue the restore time was lengthy."
"The solution's pricing is very high."
"The graphics are looking a bit old and should be updated."
"The product could be more user-friendly."
 

Pricing and Cost Advice

"We offer monthly or yearly subscriptions. The price could be cheaper."
"The product is offered at a very competitive price in the market."
"Dell PowerProtect Data Manager is not an expensive solution."
"The solution is not less expensive than competitors but pricing deals are available."
"The solution is more affordable than other vendors."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"Pricing is reasonable although can be quite a large upfront cost."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
"Its pricing needs improvement."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The solution is expensive."
"We have a very good return on investment."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
9%
Manufacturing Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
I think the license for Dell PowerProtect Data Manager is the same as other backup software.
What needs improvement with Dell PowerProtect Data Manager?
Regarding data recovery improvements in Dell PowerProtect Data Manager, there are challenges with data sets larger than one terabyte that are not related to VM. While VM recovery functions adequate...
Ask a question
Earn 20 points
 

Also Known As

PowerProtect, Dell EMC PowerProtect
Cloudberry Backup
 

Overview

 

Sample Customers

National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
StratX
Find out what your peers are saying about Dell PowerProtect Data Manager vs. MSP360 Backup and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.