Dell NetWorker vs MSP360 Backup comparison

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Dell Technologies Logo
7,925 views|6,473 comparisons
90% willing to recommend
MSP360 Logo
1,053 views|838 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Dell NetWorker and MSP360 Backup based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Dell NetWorker vs. MSP360 Backup Report (Updated: March 2024).
769,334 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The software implementation takes about 30 minutes.""If it's set up the right way, it's a stable product.""The updated graphical interface is better than it used to be.""The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication.""Anybody could drive the GUI.""The solution has a longer lifespan.""Dell NetWorker's valuable feature is its ability to configure the network for immutability, specifically for backups.""This solution is very stable."

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"Client-side encryption minimizes worries about data being captured on the back-end.""The UI is pretty good. It's very simple. That is one thing that we like about this. It's very user-friendly.""The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal.""The solution is easy to access and handles things efficiently.""Provides connectivity to a lot of different cloud storage solutions.""MSP360 Backup's most valuable feature is its backup interface.""The best feature is that it's very user-friendly to do scheduled backups and version maintenance.""I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

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Cons
"Regarding improvements for NetWorker, I believe implementing cross-platform restore functionality is essential. This feature would allow for compatibility with various backup software solutions, similar to Veeam.""While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations.""I would like to see better support for the container systems, and we would like to see more support for image backups instead of pure file backups.""Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR.""There should be more vendors incorporated into the solution.""The end-user experience is not good.""We have faced problems with the initial configuration of the solution.""I haven't had a good experience with technical support. It takes them a very long time to resolve issues."

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"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing."""The solution's pricing is very high.""There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station.""The product could be more user-friendly.""We could basically use just a more concise visual dashboard reporting on the status of the various machines.""The restore time could improve. When we had an issue the restore time was lengthy.""Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default.""The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

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Pricing and Cost Advice
  • "Low cost is key."
  • "You have to buy the deduplication software separately from the license."
  • "It's approximate, but I believe we pay around $20-30,000 a month in licensing."
  • "The pricing of this solution is very good."
  • "If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
  • "It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive."
  • "The price is a little on the high side, but it's reliable and provides a good service."
  • "It is not very expensive and not very cheap."
  • More Dell NetWorker Pricing and Cost Advice →

  • "It provides a good cost savings compared to our previous cloud backup."
  • "We have a very good return on investment."
  • "Pricing is reasonable although can be quite a large upfront cost."
  • "It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
  • "MSP360 is vastly cheaper than its competitors and has almost all the same features."
  • "The solution is expensive."
  • "The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
  • "I rate the price of MSP360 Backup a seven out of ten."
  • More MSP360 Backup Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly… more »
    Top Answer:The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
    Top Answer:The pricing for the telecom, government, and banking sectors is relatively affordable. Dell offers bundled packages, making it cost-effective, especially when considering the inclusion of DTS data… more »
    Top Answer:MSP360 Backup's most valuable feature is its backup interface.
    Top Answer:I rate the price of MSP360 Backup a seven out of ten.
    Top Answer:The product could be more user-friendly. Its pricing needs improvement as well.
    Ranking
    14th
    out of 133 in Backup and Recovery
    Views
    7,925
    Comparisons
    6,473
    Reviews
    23
    Average Words per Review
    436
    Rating
    7.7
    48th
    out of 133 in Backup and Recovery
    Views
    1,053
    Comparisons
    838
    Reviews
    4
    Average Words per Review
    312
    Rating
    7.8
    Comparisons
    Also Known As
    NetWorker
    Cloudberry Backup
    Learn More
    Overview

    Built on a reputation of efficiency and reliability, thousands of customers trust Dell NetWorker to protect their data and applications across multiple environments, from core to edge to cloud.

    Inherently flexible, NetWorker helps you deploy and leverage the data protection that fits your needs. NetWorker protects both physical and virtual environments, including VMware and Microsoft Hyper-V, as well as cloud workloads on AWS, Microsoft Azure and Google Cloud.

    NetWorker is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. NetWorker is delivered as software and as a virtual edition.

    MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data. 

    With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events. 

    The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data. 

    With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

    Sample Customers
    Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
    StratX
    Top Industries
    REVIEWERS
    Financial Services Firm28%
    Computer Software Company11%
    Comms Service Provider11%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company12%
    Manufacturing Company9%
    Government8%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Construction Company7%
    Real Estate/Law Firm7%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business23%
    Midsize Enterprise37%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise66%
    REVIEWERS
    Small Business73%
    Midsize Enterprise13%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business36%
    Midsize Enterprise21%
    Large Enterprise42%
    Buyer's Guide
    Dell NetWorker vs. MSP360 Backup
    March 2024
    Find out what your peers are saying about Dell NetWorker vs. MSP360 Backup and other solutions. Updated: March 2024.
    769,334 professionals have used our research since 2012.

    Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews. Dell NetWorker is rated 7.8, while MSP360 Backup is rated 8.0. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Commvault Cloud, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Dell NetWorker vs. MSP360 Backup report.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.