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Dell NetWorker pros and cons

3.9 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Dell NetWorker is highly regarded for its swift tech support and overall stability, making it a reliable choice for data backup and recovery.
The integration with Data Domain ensures seamless data transfer and enhances backup efficiency, which is especially beneficial in a VMware environment.
Its backup capabilities, including the ability to handle extensive data sets quickly and effectively, are commendable, providing robust recovery solutions.
The scalability of Dell NetWorker stands out, offering customization and support for various open-source databases and diverse systems like Oracle and SQL.
Dell NetWorker excels in minimizing downtime through features like deduplication, which optimizes storage and enhances overall operational efficiency.

CONS

Security features and encryption capabilities in Dell NetWorker are inadequate and need enhancement to protect against vulnerabilities.
Scalability limitations present issues, especially when considering its integration with other environments.
Technical support for Dell NetWorker is slow; users express dissatisfaction with the time taken to resolve issues.
The licensing process associated with Dell NetWorker is complex and challenging to understand.
Initial configuration and setup are overly complex, requiring extensive documentation reading and causing integration challenges with other systems.
 

Dell NetWorker Pros review quotes

SS
System Administrator with 1-10 employees
Oct 4, 2018
This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one.
BO
Enterprise Backup Administrator at a financial services firm with 501-1,000 employees
Nov 22, 2018
The response time of the tech support is swift. The support is fantastic.
OS
Works at AIT Grupo
Jul 1, 2019
When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied.
Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
ME
IT Infrastructure Manager at a comms service provider with 1,001-5,000 employees
Jul 29, 2019
The solution is very stable, especially if you are using a RAC environment.
it_user752889 - PeerSpot reviewer
System Engineer / Backup Admin at a government with 10,001+ employees
Jul 31, 2019
Technical support for this solution is very good.
Michael Schwarzer - PeerSpot reviewer
Managing Director at INT/box GmbH
Jul 31, 2019
The most valuable features for us at the moment are NFS, file system backup, and IP backup.
it_user882309 - PeerSpot reviewer
Technical Consultant at a tech services company with 201-500 employees
Aug 1, 2019
The solution has minimized the recovery time objective, and the recovery point objective, the RTO and RPO. Most customers are looking for to minimize downtime. The solution has helped ensure this.
it_user972078 - PeerSpot reviewer
Backup and Storage Administrator at a media company with 1,001-5,000 employees
Aug 1, 2019
NetWorker has very good scalability.
EB
Lead Offering Solution Architect Cloud and Workload with 10,001+ employees
Aug 4, 2019
The backup software has been much faster since we've deployed the solution.
OI
Client Infrastructure Technical Specialist at Clicks
Sep 29, 2019
I feel that it is a good product.
 

Dell NetWorker Cons review quotes

SS
System Administrator with 1-10 employees
Oct 4, 2018
There are some limitations regarding scalability of the product.
BO
Enterprise Backup Administrator at a financial services firm with 501-1,000 employees
Nov 22, 2018
The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared.
OS
Works at AIT Grupo
Jul 1, 2019
We would like support for tape space reclaim, using either the same or another pool.
Learn what your peers think about Dell NetWorker. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,422 professionals have used our research since 2012.
ME
IT Infrastructure Manager at a comms service provider with 1,001-5,000 employees
Jul 29, 2019
The software also isn't user-friendly like Convault or Rubrik. The solution errors and management aren't so good in comparison.
it_user752889 - PeerSpot reviewer
System Engineer / Backup Admin at a government with 10,001+ employees
Jul 31, 2019
We are able to do direct backups, but analyzing the logs is not straightforward.
Michael Schwarzer - PeerSpot reviewer
Managing Director at INT/box GmbH
Jul 31, 2019
We are looking forward to better stability in future versions.
it_user882309 - PeerSpot reviewer
Technical Consultant at a tech services company with 201-500 employees
Aug 1, 2019
It's not easy to integrate. We have to read a lot of documentation in order to configure the solution.
it_user972078 - PeerSpot reviewer
Backup and Storage Administrator at a media company with 1,001-5,000 employees
Aug 1, 2019
The deduplication needs improvement and it could use better integration.
EB
Lead Offering Solution Architect Cloud and Workload with 10,001+ employees
Aug 4, 2019
I haven't had a good experience with technical support. It takes them a very long time to resolve issues.
OI
Client Infrastructure Technical Specialist at Clicks
Sep 29, 2019
There are too many reboots and the software requires constant updating.