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Arcserve UDP vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Dell Avamar
Ranking in Backup and Recovery
7th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
89
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of September 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.4% compared to the previous year. The mindshare of Dell Avamar is 2.6%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell Avamar2.6%
Arcserve UDP1.1%
Other96.3%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
Ayodeji  Oyewole - PeerSpot reviewer
Reliable with good backups but has occasional failures
I use Dell Avamar primarily for backup and recovery The most valuable feature for me is the backup functionality. It gives large enterprises the comfort of knowing their workloads are being backed up. There are instances where backups fail on certain applications, which is an area that could be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the replication to the cloud and the deduplication."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"The standard backup and restore feature is most used."
"The recovery part of the product is very good."
"The backup is the most valuable feature. It also makes storage very easy."
"The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"It is a very stable solution...It is a scalable solution."
"Source based deduplication is the most attractive feature as it drastically reduces the backup window."
"The most valuable feature for me is the backup functionality."
"It's stable and offers good performance."
"The most valuable features are image backups and file backups."
"We love the instant recovery functionality. It's very useful."
"The performance of Dell EMC Avamar is good."
"It is a cost-effective solution."
"The installation of the solution is easy."
 

Cons

"Backups are very slow and time consuming."
"I don't know whether the tool has VMware integrations. It would be good to cover this area if it doesn't have those."
"The solution can improve by allowing older versions to support the latest version of the OS."
"Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue."
"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"They could work on their marketing approach. I don't see many people leveraging it."
"Technical support should be more knowledgeable."
"The licensing price must be reduced."
"The solution could be a bit easier to use in the sense that they need to make it simpler to backup products and restore items."
"Some integrations are not in place, such as the email alerts, which are not compatible with Office 365 SMTP gateway."
"Compared with Cohesity or Rubrik, which have some continuous data protection for backup and replication, this solution tends to lack in this area."
"It's very slow to backup and store information. It has two consoles and an application which are more difficult to use than a solution like Veeam."
"The stability could improve, a lot of scheduled backups failed at one time."
"The client caches and deduplication system have a few problems."
 

Pricing and Cost Advice

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The solution is not very expensive, but it is not cheap."
"The pricing is moderate."
"As an MSP partner, I believe that the prices are fair."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"Dell Avamar is a moderately priced solution."
"Its price should be reduced. It would be good if you could pay as per usage, and there is a subscription model like VMware. There should be some flexibility because sometimes, the customer only uses the backup for one month or three months. Currently, I have to pay whether I use it or not. Its licensing should be flexible and based on consumption."
"It's an expensive tool"
"I rate the pricing a seven out of ten because it is expensive."
"When it comes to competition the price is not what is important, it's not the problem."
"It's a very high-end solution and comparable to Rubrik and Cohesity."
"The cost is high."
"There are licensing costs for Dell EMC Avamar and it is paid annually."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Non Profit
13%
Manufacturing Company
8%
Government
7%
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise17
Large Enterprise48
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Avamar
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: September 2025.
867,370 professionals have used our research since 2012.