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Arcserve UDP vs Dell Avamar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (16th)
Dell Avamar
Ranking in Backup and Recovery
7th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (5th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Dell Avamar is 2.6%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell Avamar2.6%
Arcserve UDP1.1%
Other96.3%
Backup and Recovery
 

Featured Reviews

TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…
SamuelThomas - PeerSpot reviewer
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the tool's speed."
"The data protection functionality is the most valuable feature of this solution."
"I would recommend it if there is a general case."
"Our customers are happy with the product’s functionality."
"Instant recovery is the most valuable feature of Arcserve UDP."
"It is very stable."
"It's simple to set up."
"The ease of use is the best feature of the product."
"It's simple to configure."
"It is one of the best solutions for backing up Oracle and other servers."
"The software delivers flexible and efficient backup and recovery options through its cyber resiliency features."
"The most valuable feature is the integration with Data Domain and your VM stacks."
"The most valuable features are scalability and integration."
"The solution is very stable."
"Duplication and the speed of backup are great."
"I like Dell EMC Avamar's compression of data."
 

Cons

"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial."
"Backups are very slow and time consuming."
"A lot of their new technologies are not very good."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."
"One area for improvement in Arcserve UDP is its capability to interact with other cloud servers."
"The product is not user-friendly."
"The technical support from Dell is very poor, especially in terms of response time."
"The user interface still needs to have some level of improvement. It could be more user-friendly and intuitive."
"The screen design is a bit back-dated."
"EMC has discontinued their Avamar hardware version. They only advertise the Avamar virtual edition."
"A benefit would be support for either Azure Cool Storage or AWS Glacier."
"The UI is quite old. We've been using this UI since last year, and they haven't changed it. It would be better to update the UI periodically and create attractive dashboards from an administrative point of view."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
"It's an expensive solution."
 

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The solution is very expensive."
"Pricing is most likely comparable."
"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."
"There is an annual license required for this solution and it is priced well."
"I do not work with the pricing or licensing issues of the solution for our organization."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The solution is expensive."
"The cost of the solution is very expensive."
"Its price should be reduced. It would be good if you could pay as per usage, and there is a subscription model like VMware. There should be some flexibility because sometimes, the customer only uses the backup for one month or three months. Currently, I have to pay whether I use it or not. Its licensing should be flexible and based on consumption."
"Dell EMC needs to lower Avamar's price and add more features to stay competitive."
"The price of this product should be lower."
"Dell's pricing structure is not overly expensive."
"This is a fairly expensive solution. It cost approximately 21,000 each year."
"Its licensing is weird. It is not just the licenses; we also purchase hardware. With most software products, such as Veeam, Commvault, and Data Protector, there is no hardware purchase at the same time. Because Avamar and Data Domain are tied together, they have an integrated pipe. You can separate them, but basically, they're designed to work as a couple. Because the Data Domain backend is designed to do dedupe and compression, we get 60:1. When you count it, you count it as a straight compression, but of course, that's with dedupe and some other stuff. You have to buy the hardware, the licensing, and the software at the same time. So, it's not just software."
"It's an expensive tool"
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Non Profit
10%
Manufacturing Company
8%
Government
7%
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise9
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise48
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Avamar
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: September 2025.
869,883 professionals have used our research since 2012.