Arcserve UDP vs Dell Avamar comparison

Arcserve and Dell Technologies are both solutions in the Backup and Recovery category. Arcserve is ranked #26 with an average rating of 6.5, while Dell Technologies is ranked #6 with an average rating of 8.1. Arcserve holds a 1.1% mindshare in BRS, compared to Dell Technologies’s 2.4% mindshare. Additionally, 84% of Arcserve users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 43 Arcserve UDP reviews

2,466 Views
2,145 Comparison Views

84% willing to recommend

Dell Avamar

Read 90 Dell Avamar reviews

5,265 Views
4,791 Comparison Views

87% willing to recommend

Arcserve UDP

Dell Avamar

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Arcserve UDP and Dell Avamar are robust data protection solutions. Dell Avamar appears to have the upper hand, excelling in features and user satisfaction, whereas Arcserve UDP is favored for its cost-efficiency.

Features: Arcserve UDP offers comprehensive backup solutions, strong disaster recovery tools, and efficient snapshot management. Dell Avamar is noted for efficient data deduplication, robust cloud integration, and integrated appliance options.

Room for Improvement: Arcserve UDP needs a more user-friendly setup, faster backup speeds, and better scalability. Dell Avamar should improve its reporting capabilities, reduce complexity, and enhance its analytics features.

Ease of Deployment and Customer Service: Arcserve UDP's deployment is straightforward with effective customer support. Dell Avamar's deployment is more complex but offers valuable customer service, making the effort worthwhile for users.

Pricing and ROI: Arcserve UDP offers competitive pricing and high perceived ROI with lower setup costs. Dell Avamar is more expensive but is considered worth the investment due to its advanced features and long-term value.

To learn more, read our detailed Arcserve UDP vs. Dell Avamar Report (Updated: November 2025).

Buyer's Guide

Arcserve UDP vs. Dell Avamar

November 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Arcserve UDP

Ranking in Backup and Recovery

26th

Average Rating

7.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Disaster Recovery (DR) Software (18th)

Dell Avamar

Ranking in Backup and Recovery

6th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (5th)

Mindshare comparison

As of November 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.1%, down from 1.3% compared to the previous year. The mindshare of Dell Avamar is 2.4%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Dell Avamar	2.4%
Arcserve UDP	1.1%
Other	96.5%

Backup and Recovery

Featured Reviews

Lucas Moura

Full Pre-Sales Analyst at a tech services company with 51-200 employees

Offers multi-tenancy feature and interface is very refined, works fine, and is very intuitive but rocky implementation process

Many features that Arcserve proposes in its documentation and marketing material actually don't work properly in practice. Veeam is the most comparable solution, considering features and capacities. They are very similar, but Veeam works fine most of the time. With Arcserve, we have a lot of problems in implementing and getting compatibility, especially with legacy systems. We also have mysterious problems that no one can solve. The performance is not as planned or as intended. Our experience has been shaky. It's not very reliable as a tool, especially in critical cases like disaster recovery. So we've been working on migrating all our projects to Veeam and other similar solutions that offer comparable features. Reliability is not Arcserve's greatest strength – implementation is rocky, and sizings never work as planned. Plus, their cloud service is very slow and relatively expensive compared to Veeam.

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SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One of the things that I do like about it is that it has a very good deduplication feature."

"Our customers are happy with the product’s functionality."

"Instant recovery is the most valuable feature of Arcserve UDP."

"The data protection functionality is the most valuable feature of this solution."

"The most valuable feature is the duplication."

"The solution has no limitations because it does backup for Linux and Windows."

"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine."

"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."

More Arcserve UDP pros

"The most valuable features are image backups and file backups."

"The solution is very user-friendly."

"The tool’s ability to restore files discretely is useful."

"The installation process is pretty straightforward."

"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."

"The stability is okay."

"Its deduplication technologies are the best in the market, currently."

"Quick incremental backups and product replication are the two highlights of the product. Once you capture a full backup, incrementals are pretty quick. It is fairly efficient from that perspective."

More Dell Avamar pros

Cons

"The time to backup servers that sit in DMZ must be improved."

"The product is not user-friendly."

"The tool doesn't provide cloud integration in India."

"One of the biggest drawbacks of Arcserve UDP is that it does not have a single console, making it an area that needs to be considered for improvement."

"Backups are very slow and time consuming."

"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."

"We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server."

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."

More Arcserve UDP cons

"There are instances where backups fail on certain applications, which is an area that could be improved."

"If you don't have DPA, the reporting features are not as user-friendly, so reporting is something that they can improve on."

"It's very slow to backup and store information. It has two consoles and an application which are more difficult to use than a solution like Veeam."

"The product could offer more integration capabilities."

"The licensing price must be reduced."

"I think they could also move more towards cloud solutions. It already has some cloud tiering, but I think that could be more extensive. They should work with all cloud providers and I think in the future they will be on all cloud platforms."

"I would like to see better integration with third-party applications and platforms."

"It's an expensive solution."

More Dell Avamar cons

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."

"Pricing is most likely comparable."

"I do not work with the pricing or licensing issues of the solution for our organization."

"It is approximately $400 to purchase a virtual service outright."

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."

"Its price seems reasonable. Its price is average as compared to the other products I've looked at. We have a three-year license right now. There are no other costs beyond the standard licensing fee."

"The retail fee is $1300 for a year for one server. Other than that, there is just the cost of your hardware."

"We only have the maintenance of three standard UDP licenses. Each license is 50 Euro. There are some additional costs for the storage and software but it has nothing to do with the UDP."

More Arcserve UDP pricing and cost advice

"It was very expensive before, but after integrating it with Dell EMC Avamar Data Protection suite licensing, we are getting better discounts."

"The solution is costly."

"On a scale of one to five, I would rate the pricing policy of Dell Avamar as five. The solution has a very good price, and a lot of improvements were done to it."

"Licensing fees are paid annually."

"The solution is expensive."

"It was approximately $70-80,000 when it was under support, but right now EMC has not been supporting this product for two years."

"Regarding pricing, I would say Avamar is slightly expensive compared to its functionalities. It's not high-priced or low-priced but somewhere in between."

"Dell Avamar is a moderately priced solution."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Government

Non Profit

Manufacturing Company

13%

Government

10%

Financial Services Firm

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	23
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	18
Large Enterprise	48

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...

See all answers

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

See all answers

What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

See all answers

What do you like most about Dell Avamar?

Easy to configure and highly reliable for backup.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 25% of the time

Rubrik vs Arcserve UDP

Compared 9% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 9% of the time

HPE Zerto Software vs Arcserve UDP

Compared 5% of the time

Dell PowerProtect Data Manager vs Arcserve UDP

Compared 5% of the time

More Arcserve UDP Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 36% of the time

Veeam Data Platform vs Dell Avamar

Compared 12% of the time

Rubrik vs Dell Avamar

Compared 8% of the time

Commvault Cloud vs Dell Avamar

Compared 7% of the time

Dell PowerProtect DD (Data Domain) vs Dell Avamar

Compared 6% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Arcserve UDP

November 2025

Download Arcserve UDP product report

Buyer's Guide

Dell Avamar

November 2025

Download Dell Avamar product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

Avamar

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Dell Avamar data protection software delivers flexible and efficient backup and recovery operations that can scale from daily backup protection for endpoints to high-performance protection for large enterprises with diverse applications and workloads. With application consistent recovery, automation and fast backup and restores, Avamar can help you meet your SLAs and optimize your backup and recovery processes

If you are deploying all or part of your backup environment to the cloud, Avamar enables you to make the most of your cloud investment, enabling replication, disaster recovery and long-term retention for customers using AWS, Microsoft Azure or Google Cloud.

Avamar is available as part of Dell Data Protection Suite, which offers comprehensive data protection software applications and tools. Avamar is delivered as software and as a virtual edition.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Arcserve UDP vs. Dell Avamar

November 2025

Free Report: Arcserve UDP vs. Dell Avamar

Find out what your peers are saying about Arcserve UDP vs. Dell Avamar and other solutions. Updated: November 2025.

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