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Delinea Authentication Service vs UserLock comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Delinea Authentication Service
Ranking in Authentication Systems
17th
Average Rating
9.0
Reviews Sentiment
6.3
Number of Reviews
1
Ranking in other categories
Active Directory Bridge (4th)
UserLock
Ranking in Authentication Systems
29th
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Access Management (28th)
 

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of Delinea Authentication Service is 0.6%, up from 0.2% compared to the previous year. The mindshare of UserLock is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Delinea Authentication Service0.6%
UserLock1.0%
Other98.4%
Authentication Systems
 

Featured Reviews

Francesco Panacea - PeerSpot reviewer
Senior Consultant at Deloitte Risk Advisory
Offers a reliable platform for securing administrative access and reduces cloud maintenance overhead
I have not found many drawbacks in Delinea Authentication Service, but perhaps they could focus more on the development of the platform for all of the products. I mean, rather than having Secret Server and Privilege Manager as silos, they could have a unique platform. In future updates of this solution, I would like to see features that other PAM vendors are adding, such as machine identities, AI, agentic security, and perhaps certificate security for Delinea. Delinea integrates with third-party tools by having some out-of-the-box connectors, but not for all. Adding more connectors could be an evolution for the next product. Responsiveness could be another area of improvement. They are pretty much slow to respond or perhaps I don't get the answers I want.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of Delinea Authentication Service, in my opinion, is that Delinea is a leader in the Gartner Magic Quadrant for PAM solutions, particularly with Secret Server, which we used, and also the Privilege Manager."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
 

Cons

"Responsiveness could be another area of improvement. They are pretty much slow to respond or perhaps I don't get the answers I want."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

Information not available
"You will be hard-pressed to find better pricing."
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Top Industries

By visitors reading reviews
No data available
Construction Company
15%
Comms Service Provider
9%
Government
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Delinea Authentication Service?
I have not found many drawbacks in Delinea Authentication Service, but perhaps they could focus more on the development of the platform for all of the products. I mean, rather than having Secret Se...
What is your primary use case for Delinea Authentication Service?
I use the product to secure the system administrators' access to the crown jewels of the customer.
Ask a question
Earn 20 points
 

Also Known As

Centrify Authentication Service
No data available
 

Overview

 

Sample Customers

GOGO
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Microsoft, Cisco, Okta and others in Authentication Systems. Updated: March 2026.
886,906 professionals have used our research since 2012.