No more typing reviews! Try our Samantha, our new voice AI agent.

Idira Privileged Access Manager vs UserLock comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
UserLock
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
Authentication Systems (30th), Access Management (34th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Bill H. - PeerSpot reviewer
Information Technology at City Of Keizer
Affordable, easy to use, and integrates well with Active Directory
The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home. It’s not that I mind not having two factors, but I do get that question from time to time from some of our users who think it would be really useful. From what I’ve heard, they’re working on it and it should be coming in the next version so that’s great news.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is scalable."
"We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box."
"PSM (Privilege Session Manager."
"The most valuable feature is the ability to delegate access to admins when they need it, allowing us to have some kind of proof on the approval process, rather than give people standing access on a full-time basis."
"CyberArk Privileged Access Manager’s ability to safeguard credentials is very important."
"CyberArk Privileged Access Manager is cool."
"The most valuable features of CyberArk Privileged Access Manager are its robust functionality and reliability."
"The most valuable features of CyberArk Privileged Access Manager include its search capabilities."
"UserLock was pretty easy to set up and simple to use, and the documentation covered everything."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"It is affordable, integrates easily with Active Directory, and is simple to install and maintain."
"The most valuable features are two-factor authentication and real-time logon monitoring."
 

Cons

"One limitation is that we are not able to put this into a decentralized mode."
"The deployment architecture, the ability to locate and change credentials and the stability need to be improved."
"It could be more user-friendly. Sometimes I encounter issues, and I do not know what the issue is. It takes a lot of time to find the error and fix it. Sometimes it gives an error, but I do not know what the error is. I have to find the documents, but it does not provide all the details needed to fix the error. This is one of the day-to-day issues with CyberArk."
"​It's hard to find competent resellers/support."
"Occasionally, there are lagging issues. Sometimes users have to re-login. When users copy passwords, there is sometimes a lag, so they have to log out and log in, but these are very rare cases."
"The initial setup of CyberArk Privileged Access Manager difficulty depends on the environment that you are implementing it into. However, it typically is simple."
"To get it to a ten it should give other possibilities to select if you could follow the keystrokes. It should have a flexibility with things where people can use it a lot faster."
"I believe account discovery and rolling support need to be improved."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
 

Pricing and Cost Advice

"CyberArk Enterprise Password Vault's pricing is reasonable."
"The price of this solution is expensive."
"This solution is expensive."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"The solution is costly but we get what we pay for."
"The price of the solution is reasonable."
"Cost efficiency is the number one thing that can be improved in my mind. This would change lots of companies minds on purchasing the product."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"You will be hard-pressed to find better pricing."
report
Use our free recommendation engine to learn which Access Management solutions are best for your needs.
911,769 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
10%
Construction Company
7%
Comms Service Provider
18%
Construction Company
15%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
Ask a question
Earn 20 points
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Barclays, US Department of Justice, National Bank of Kuwait, Turkish Aerospace, New York Albany School District, Regtransfers, University of Kent, Camden City School District, Oklahoma City Public Schools, Bank of Cyprus, Detran-PE: Pernambuco State Traffic Department
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: August 2026.
911,769 professionals have used our research since 2012.