We performed a comparison between Deep Instinct Prevention Platform and Symantec Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the analysis, because of the beta structure."
"The product's initial setup phase is very easy."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is stable and scalable."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The solution was relatively easy to deploy."
"Deep Instinct's detection rate is close to 100 percent."
"It has given us a more structured approach for detecting and preventing threats. It has machine learning-based detection and prevention. Their engines, in even older versions, are able to pick these viruses and malware. They have posted a lot of use cases online for detecting different viruses and malware that have been out for many years."
"The support is very good. They reply and respond very quickly."
"Its false positives are very low, because the behavior analysis engine double checks them."
"Instead of having features like rollback and after-event actionable stuff, the whole premise and the context of the solution is to actually prevent these malicious attacks from happening to begin with.... The ability to prevent threats is the most appealing aspect. It absolutely, 100 percent helps with real-time prevention of unknown malware. That's the strength of the product."
"Stability-wise, I rate the solution a ten out of ten."
"I really like the behavioral analysis feature, because it looks at all the different things, like arbitrary shellcode and reflective DLL. It looks at a lot of things that threat actors use as threat vectors to get into the environment."
"The most valuable feature is its ability to detect and eradicate ransomware using non-signature-based methods."
"The installation was very easy."
"It's customizable, we're able to tune it to work with our products."
"This solution has helped us because it is really useful for blocking all kinds of viruses."
"The solution is easy to manage."
"It is a solid antivirus security product."
"There are no issues with scalability."
"The initial setup is very simple and straightforward."
"The feature I find most useful is the console for reporting."
"The solution is not stable."
"The SIEM could be improved."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Cannot be used on mobile devices with a secure connection."
"The support needs improvement."
"We find the solution to be a bit expensive."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The dashboard isn't easy to access and manage."
"Its support for Linux and Unix operating systems can be improved. Currently, they cover macOS and Windows, but they don't cover Linux and some of the Unix products. Pricing is also an issue. Its pricing is not as aggressive as it could be, and its price makes it difficult to sell. Customers feel that they can get an antivirus for a lower price, even though it is not a similar product. It is technically different. Their SLAs can be better. They have to give you 24/7 support, but their SLAs are not very good. They should be better documented, and the offerings should also be a little bit better. What happens is that the SLAs end up in the hands of the intermediary, seller, or the local partner of Deep Instinct in a country. The customers want very fast SLAs in a very short time, but Deep Instinct doesn't give them at the same speed. Having said that, SLAs are important when you have a lot of issues, but this product doesn't have too many issues, so it is not a big concern. However, for a customer who doesn't know the product, it could be a concern."
"If the client is working remotely and doesn't have a VPN then the deployment is difficult to do."
"It would be nice if there were options where, if I have to do SIEM integration, I could do so from the UI: Just pick and choose what SIEM solutions the customers use and have options to have out-of-the-box connection facility."
"Some features are too resource intensive."
"I am looking forward to them adding Linux in Q1 or Q2 of 2019, as this is often requested by my partners and customers. Currently, Deep Instinct only has Windows, Mac, Android, and iOS."
"The Deep Instinct client stops working when you have two servers and you add high availability or Windows Failover Cluster mode. It doesn't work in a clustered mode. I haven't yet had time to go back and talk with their support and get it fixed. It would be good if they can make the installation independent of an actual user. Currently, its installation is dependent on the actual user being logged in. For example, a computer has to be logged in for the installation to happen. If it is not logged in, then on the cloud platform, it is going to show that the client is offline. On the management side of the cloud platform, we would like to have the administrators segregated by logical entities. We have told them that on their cloud management platform, we would like to be able to segregate clients into different logical entities or organizations so that the administrators are able to manage only those entities that are within their designated organization."
"I think it's probably the administration, especially the administration platform, which could be improved in the solution. It's clunky and hard to navigate, especially for inexperienced technicians."
"I would like a little more training for the admins."
"This latest version has proven unreliable for management and installation."
"They need to develop a multi-language interface."
"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache."
"When, Microsoft releases a new OS version twice a year, you never know if the current version of Symantec Endpoint Protection will support it. You can have a lag between when Microsoft releases a new client - and then the current version doesn't work correctly - and it could be some months between updates from Symantec."
"Sometimes tech support is a bit slow to find a solution."
"Since the division of the company, we have experienced a lack of support."
"Must push to EXE files to the endpoints."
"The solution could improve by adding encryption. If it had encryption along with antivirus it would be better."
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Deep Instinct Prevention Platform is ranked 21st in Endpoint Protection Platform (EPP) with 18 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Deep Instinct Prevention Platform is rated 8.6, while Symantec Endpoint Security is rated 7.6. The top reviewer of Deep Instinct Prevention Platform writes "Bolsters prevention with great detection and response capabilities". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Deep Instinct Prevention Platform is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CylancePROTECT and Malwarebytes, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Deep Instinct Prevention Platform vs. Symantec Endpoint Security report.
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