

Datadog and Skyhigh Security are key players in the IT industry, specializing in observability and cloud security, respectively. Datadog appears superior in system performance monitoring, while Skyhigh excels in managing cloud security risks.
Features: Datadog provides extensive monitoring features, including application performance monitoring (APM), infrastructure monitoring, and real user monitoring (RUM). These help in diagnosing system issues efficiently. Skyhigh Security, on the other hand, offers valuable features for cloud security, such as shadow IT visibility, data loss prevention with its DLP capabilities, and API monitoring for added protection.
Room for Improvement: Datadog could improve on pricing simplicity and offer better onboarding resources to assist new users. There’s also a need for more transparent documentation. Skyhigh Security can enhance its user interface and provide better support for unsanctioned applications. Increasing the efficiency of its reporting and integration processes would be beneficial.
Ease of Deployment and Customer Service: Datadog is recognized for its easy deployment across different cloud environments and its broad integration capabilities, although some users have experienced variable support response times. Skyhigh Security's customer service is praised, yet there is feedback about delays in response times and integration assistance, indicating room for improvement in these areas.
Pricing and ROI: Datadog's pricing is seen as high and sometimes complex, leading users to negotiate for better terms or explore cost management alternatives. Its value lies in performance insights, but price remains a challenge. Skyhigh Security is regarded as more cost-effective, with separate licenses for different services, though it faces competition from newer products. Datadog users find ROI in reduced troubleshooting and improved visibility, whereas Skyhigh's ROI is tied to its effective cloud risk management.
Previously we had thirteen contractors doing the monitoring for us, which is now reduced to only five.
Datadog has delivered more than its value through reduced downtime, faster recovery, and infrastructure optimization.
Datadog is something which I can 100% rely on, and it is very cost-effective and totally worth it.
When I have additional questions, the ticket is updated with actual recommendations or suggestions pointing me in the correct direction.
Overall, the entire Datadog comprehensive experience of support, onboarding, getting everything in there, and having a good line of feedback has been exceptional.
I've had a couple instances where I reached out to Datadog's support team, and they have been really super helpful and very kind, even reaching back out after resolving my issues to check if everything's going well.
We can know the case severity such as P1, P2, or P3, allowing easy interaction from the customer support side.
Datadog's scalability has been great as it has been able to grow with our needs.
We did, as a trial, engage the AWS integration, and immediately it found all of our AWS resources and presented them to us.
Datadog's scalability is strong; we've continued to significantly grow our software, and there are processes in place to ensure that as new servers, realms, and environments are introduced, we're able to include them all in Datadog without noticing any performance issues.
Scalability is very good, and I can give a rating up to nine out of ten for scalability.
Datadog is very stable, as there hasn't been any downtime or issues since I've been here, and it's always on time.
Datadog seems stable in my experience without any downtime or reliability issues.
Datadog seems to be more stable, and I really want to have a complete demo before making a call to decide on this.
We did not face any downtime on that site, so it is quite reliable.
It has many gaps, so I think some customers take three months and up to six months for the deployment of Skyhigh Security.
It would be great to see stronger AI-driven anomaly detection and predictive analytics to help identify potential issues before they impact performance.
We want to be able to customize the cost part, and we would appreciate more granular access control.
The documentation is adequate, but team members coming into a project could benefit from more guided, interactive tutorials, ideally leveraging real-world data.
Skyhigh Security is quite simple, but if there is any improvement in the GUI, it will be quite easy for us because it looks a legacy interface.
The solution has room for improvement in its DDoS protection.
The UI is another area where there is room for improvement in the product.
The setup cost for Datadog is more than $100.
Everybody wants the agent installed, but we only have so many dollars to spread across, so it's been difficult for me to prioritize who will benefit from Datadog at this time.
My experience with pricing, setup cost, and licensing is that it is really expensive.
Our architecture is written in several languages, and one area where Datadog particularly shines is in providing first-class support for a multitude of programming languages.
Having all that associated analytics helps me in troubleshooting by not having to bounce around to other tools, which saves me a lot of time.
Datadog was able to find the alerts and trigger to notify our team in a very prompt manner before it got worse, allowing us to promptly adjust and remediate the situation in time.
The cloud security features are the most valuable.
It is actually very flexible, so I think that is the opportunity since it is not resource-intensive.
We operate in a major financial sector in India, and that is why we use Skyhigh Security to reroute all our traffic via proxy for our security.
| Product | Mindshare (%) |
|---|---|
| Datadog | 6.3% |
| Zabbix | 8.5% |
| PRTG Network Monitor | 5.1% |
| Other | 80.1% |
| Product | Mindshare (%) |
|---|---|
| Skyhigh Security | 2.1% |
| Prisma Access by Palo Alto Networks | 11.8% |
| Cato SASE Cloud Platform | 9.8% |
| Other | 76.3% |

| Company Size | Count |
|---|---|
| Small Business | 81 |
| Midsize Enterprise | 46 |
| Large Enterprise | 99 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 4 |
| Large Enterprise | 38 |
Datadog integrates extensive monitoring solutions with features like customizable dashboards and real-time alerting, supporting efficient system management. Its seamless integration capabilities with tools like AWS and Slack make it a critical part of cloud infrastructure monitoring.
Datadog offers centralized logging and monitoring, making troubleshooting fast and efficient. It facilitates performance tracking in cloud environments such as AWS and Azure, utilizing tools like EC2 and APM for service management. Custom metrics and alerts improve the ability to respond to issues swiftly, while real-time tools enhance system responsiveness. However, users express the need for improved query performance, a more intuitive UI, and increased integration capabilities. Concerns about the pricing model's complexity have led to calls for greater transparency and control, and additional advanced customization options are sought. Datadog's implementation requires attention to these aspects, with enhanced documentation and onboarding recommended to reduce the learning curve.
What are Datadog's Key Features?In industries like finance and technology, Datadog is implemented for its monitoring capabilities across cloud architectures. Its ability to aggregate logs and provide a unified view enhances reliability in environments demanding high performance. By leveraging real-time insights and integration with platforms like AWS and Azure, organizations in these sectors efficiently manage their cloud infrastructures, ensuring optimal performance and proactive issue resolution.
Skyhigh Security protects organizations with cloud-based Zero Trust security solutions that are both data-aware and simple to use. Skyhigh’s Security Service Edge portfolio goes beyond data access and focuses on data use, allowing organizations to collaborate from any device and from anywhere without sacrificing security, while providing the visibility and control required to monitor and mitigate security risks.
The Skyhigh Security Service Edge portfolio includes Skyhigh Secure Web Gateway, Skyhigh Cloud Access Security Broker, Skyhigh Private Access, and Skyhigh Cloud Native Application Protection Platform. All solutions form a fully converged, consolidated platform, and are managed from the same single console.
Skyhigh Security Benefits
Skyhigh Security Features
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.