BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

BlackBerry and SentinelOne are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #20 with an average rating of 8.4, while SentinelOne is ranked #3 with an average rating of 8.6. BlackBerry holds a 1.1% mindshare in EPP, compared to SentinelOne’s 4.4% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 97% of SentinelOne users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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2,496 Comparison Views

85% willing to recommend

SentinelOne Singularity Com...

Read 198 SentinelOne Singularity Complete reviews

18,274 Views
10,047 Comparison Views

97% willing to recommend

BlackBerry Cylance Cybersec...

SentinelOne Singularity Com...

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Executive SummaryUpdated on Apr 20, 2025

SentinelOne Singularity Complete and BlackBerry Cylance are prominent competitors in the cybersecurity space. Based on data comparisons, SentinelOne appears to have the upper hand due to its comprehensive feature set and superior integration options.

Features: SentinelOne Singularity Complete offers advanced AI capabilities, machine learning, and a proprietary rollback feature for ransomware protection. It provides visibility across threats and employs threat-hunting functions. BlackBerry Cylance is praised for its lightweight nature and proactive AI-driven threat prevention, emphasizing minimal resource usage for effective virus detection.

Room for Improvement: SentinelOne users suggest enhancing policy nesting, reducing false positives, and improving integration and reporting capabilities. BlackBerry Cylance could improve its user interface, enhance reporting features, and address its false positive rate, while introducing a rollback feature similar to SentinelOne.

Ease of Deployment and Customer Service: SentinelOne is adaptable to various cloud environments, supporting hybrid and multi-tenancy deployments with highly responsive customer service. BlackBerry Cylance offers flexible deployment options with a focus on public cloud and on-premises environments, though users note potential delays in responses.

Pricing and ROI: SentinelOne is perceived as slightly more expensive but validates its price through a comprehensive feature set and high ROI, reducing incident response time and increasing analyst productivity. BlackBerry Cylance has a competitive pricing model but offers fewer features, impacting its perceived return on investment.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete Report (Updated: April 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

20th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Protection Platform (EPP)

3rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

198

Ranking in other categories

Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd)

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.4%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

It integrates well with other platforms, is user-friendly, and is stable

SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Centralized dashboard online which can be used for managing a huge product."

"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."

"You can manage all the threats and everything from a centralized dashboard."

"What I like best about CylancePROTECT is its accuracy, as it doesn't give many false positives."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

"The most valuable feature of CylancePROTECT is the support."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

More BlackBerry Cylance Cybersecurity pros

"The product can scale as needed."

"The protection and management provided by SentinelOne is good."

"We have had very few false positives or false negatives, which allows our analysts to focus on their work instead of dealing with noise."

"The solution can search for hidden and dormant threats on encrypted traffic in your environment."

"The customer support for this solution is good."

"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud."

"The ability to quickly and easily identify threats on our machines is valuable. The fact that it protects the environment as a whole is also valuable. They have the ability to identify network nodes, and they have Ranger as a component of the solution that allows us to see the whole picture. We can see on what we have SentinelOne and on what we do not."

"It delivers the type of security which we were hoping for, since we have a lot of different endpoint users utilizing different types of software. We have people who only use Office software, like email, Word, and PDFs. Then, we have people who use some applications that other people wrote. We also write applications in-house using people who develop software. Therefore, we have some machines using very high-end developer software for mechanical development, electronic development, and software development. Those users are used to managing their PC on their own. The centralize platform allows us to differentiate between those three groups of people. We have overall control and can oversee the security levels at all the endpoints. They have not yet been blocked in any way when performing the functions"

More SentinelOne Singularity Complete pros

Cons

"The price for this EPP platform is expensive and could be improved."

"The solution’s technical support could be improved."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"The solution’s user interface could be improved."

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."

"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

More BlackBerry Cylance Cybersecurity cons

"I would like to see a better mobile app so that I could look through my phone at the alerts and not have to go to the website. They should make it a little more mobile-accessible."

"The grouping feature needs improvement."

"I encountered issues running Singularity Complete alongside other machine-learning tools."

"SentinelOne Singularity Complete needs more connectors for integration with more solutions."

"One area of SentinelOne that definitely has room for improvement is the reporting. The canned reports are clunky and we haven't been able to pull a lot of good information directly from them."

"The only concern we have is that there are a few features that were not readily available."

"Some of the reports that are exported through SentinelOne can be complicated for people who are not IT professionals. For example, we have some people within our leadership who would like to know why we are spending so much money on their product, and one of the ways that we are able to do that is through reports. Some of those reports are pretty easy to understand, and some of them are very complicated. Because they are not IT or security professionals, they may not have the same grasp. I wish their reporting feature was a little better."

"SentinelOne could improve by reducing the price."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."

"We would just add more if there are new users, but right now you just need one license for per user."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"It's not so heavily priced; rather, it's average and decent."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"My company is on a yearly CylancePROTECT subscription. Price-wise, the solution is slightly expensive, so I'd rate it as eight out of ten."

"The solution provides me with competitive pricing."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Just buy the Capture Client and buy the installer itself in a license of 100,000, or whatever is needed. You don't need to invest in any management tools because they are already installed, and maintenance from the client will keep everything up and running."

"The larger count you have, the deeper discount you will receive in your contract."

"The pricing is very reasonable."

"SentinelOne Singularity Complete is cheaper than CrowdStrike but more expensive than any traditional anti-virus solution."

"The pricing model is simple."

"Their pricing was extremely competitive. That is why we stayed with them so long. We are renewing at the end of next month. We have already put in the approval. It is all set to go. We are renewing for another year or so year over year. It has been a very effective product, and it has been priced very competitively."

"I rate Singularity Complete four out of 10 for affordability. SentinelOne costs more than traditional antivirus solutions, but we get more out of it. It hasn't saved us any money, but it's an EDR solution, so we get a lot of value from it."

"Its pricing is competitive."

More SentinelOne Singularity Complete pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

Computer Software Company

20%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Cortex XDR by Palo Alto vs. Sentinel One

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Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

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What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

Comparisons

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 21% of the time

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

Cortex XDR by Palo Alto Networks vs BlackBerry Cylance Cybersecurity

Compared 5% of the time

More BlackBerry Cylance Cybersecurity Competitors

Datto Endpoint Detection and Response (EDR) vs SentinelOne Singularity Complete

Compared 6% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 6% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 6% of the time

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Bitdefender GravityZone EDR vs SentinelOne Singularity Complete

Compared 4% of the time

More SentinelOne Singularity Complete Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

May 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

SentinelOne Singularity Complete

April 2025

Download SentinelOne Singularity Complete product report

Also Known As

Blackberry Protect

Sentinel Labs, SentinelOne Singularity

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

April 2025

Free Report: BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete and other solutions. Updated: April 2025.

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