BlackBerry Cylance Cybersecurity vs SentinelOne Singularity Complete comparison

BlackBerry and SentinelOne are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #31 with an average rating of 8.3, while SentinelOne is ranked #3 with an average rating of 8.6. BlackBerry holds a 1.1% mindshare in EPP, compared to SentinelOne’s 4.6% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 97% of SentinelOne users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

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2,658 Comparison Views

85% willing to recommend

SentinelOne Singularity Com...

Read 199 SentinelOne Singularity Complete reviews

22,849 Views
13,024 Comparison Views

97% willing to recommend

BlackBerry Cylance Cybersec...

SentinelOne Singularity Com...

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Executive SummaryUpdated on Jul 27, 2025

SentinelOne Singularity Complete and BlackBerry Cylance Cybersecurity are two prominent players in the cybersecurity market, focusing on endpoint protection solutions. Based on features, SentinelOne seems to have an advantage due to its rollback capabilities which offer enhanced security effectiveness.

Features: SentinelOne Singularity Complete is distinguished by its rollback functionality, enabling rapid reversing of ransomware, and its automated threat detection and remediation using active EDR. Its combination of AI-driven behavioral analysis provides users with comprehensive threat intelligence. BlackBerry Cylance Cybersecurity's key features revolve around its AI and machine learning-based virus protection, which is known for its proactive threat detection, and it offers minimal resource usage which ensures smooth device performance. It also includes script blocking to prevent unauthorized applications.

Room for Improvement: SentinelOne users have suggested the need for better reporting capabilities, enhanced alert management, and UI customization to improve intuitiveness. The complexity of update management and whitelisting is also noted. BlackBerry Cylance Cybersecurity users highlight the need for improved detection accuracy, enhancements to the user interface, and more detailed event information to enrich user experience.

Ease of Deployment and Customer Service: SentinelOne Singularity Complete offers flexible deployment options across private, public, and hybrid clouds, appealing to a diverse range of users. Users appreciate its knowledgeable customer service, though some report slower support response times. BlackBerry Cylance Cybersecurity provides on-premises and cloud deployment models, and its technical support is generally considered fast and helpful, though it occasionally struggles with complex queries.

Pricing and ROI: SentinelOne Singularity Complete is perceived as competitively priced, offering significant ROI by reducing incident response time and enhancing endpoint protection. Its higher initial cost is justified by the broader security features provided. BlackBerry Cylance Cybersecurity's pricing aligns with other EDR solutions, although it is slightly higher than some alternatives. The AI-driven threat detection contributes positively to its ROI by reducing successful attack frequencies, despite the additional cost.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete Report (Updated: September 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

September 2025

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Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

31st

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

SentinelOne Singularity Com...

Ranking in Endpoint Protection Platform (EPP)

3rd

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

199

Ranking in other categories

Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd)

Mindshare comparison

As of September 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.4% compared to the previous year. The mindshare of SentinelOne Singularity Complete is 4.6%, down from 5.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
SentinelOne Singularity Complete	4.6%
BlackBerry Cylance Cybersecurity	1.1%
Other	94.3%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Vidya Shree

CTO at Molecular Connections Private Limited

Easy to manage, zero-trust option and supports both Linux and macOS

SentinelOne supports both Linux and macOS. All SentinelOne features were equally supported across Windows, Linux, and Mac, whereas CrowdStrike was more heavy on the Windows side. They did not support all features on Linux. The Singularity console provides a unified view. But we already had similar dashboards available to the ones we had engineered ourselves. So it's not a deal-breaker. For us, it was about supporting multiple operating systems. That was more important. So, these dashboards we have are third-party tools integrated with SentinelOne.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Endpoints are protected in real-time without the need of a centralized server."

"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."

"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."

"I rate the tool a ten out of ten when it comes to the ease of use or management part."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."

"I like the AI and mathematical components that they use."

More BlackBerry Cylance Cybersecurity pros

"The most valuable features of SentinelOne are the endpoint detection of threats, and it does not only rely on signatures for detection."

"The best thing SentinelOne has done for us is that it gives us insight into the endpoints. We never had insight into lateral movement threats before. Once a threat known as Qbot gets on the network, it actually spreads throughout sub-networks quickly. SentinelOne has detected that and saved our bacon. We were able to get in there and stop the threat, lock it down, and prevent it from actually spreading through. It would have been 50 or 60 computers. It had spread through in a few minutes. We have a lot of HIPAA data and FERPA data that we need to keep protected."

"The solution is extremely stable."

"The security aspect is the most valuable feature for me."

"Their platform is really easy to work with."

"The solution is powerful because we just have to update the agent by using the console, which is simple to do. I just select the endpoints and click "Update" on the console. That is it, because it is very easy to use."

"SentinelOne is the next-generation EDR solution."

"The most valuable features are threat hunting, the ability to disconnect or disable a machine's network connection in real time, and the ability to restore the connection once the issue is resolved quickly."

More SentinelOne Singularity Complete pros

Cons

"They could improve on the false positives, reporting and whitelisting features."

"The solution’s user interface could be improved."

"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus."

"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."

"The high price of the product is an area of concern where improvements are required. The product's price should be more competitive."

"rom my experience interacting with the primary or the central administrative console, it's quite complex. You would need a fair bit of technical experience to set it up, implement and maintain it. That would be one area for improvement."

"If they can add more features on top of their Persona feature that would be ideal."

"Making the dashboards a bit modern to make them easier to search would also be helpful."

More BlackBerry Cylance Cybersecurity cons

"SentinelOne could improve by reducing the price."

"Their documentation could afford to be a little bit better communicated. A lot of times we have to look at things in the knowledge base, and much of that could be communicated better, but that would probably be the only thing that needs to be improved."

"The training for SentinelOne Singularity should be free. The solution has a lot of features but we do not know how to use them all. The moment someone purchases the solution they should contact them and provide them with a feature session on how to use the features."

"The delay in updating inventory is ten minutes. If it can be improved, it will help a lot."

"The setup process could be improved."

"The UI appears to be flat, and I wish to have the ability to customize it with features and buttons that are tailored to our needs."

"The SentinelOne portal is not user-friendly, which is one of its drawbacks."

"My biggest complaint is that when you're logged into the console there is the Help section where you can review all the documentation. But when you log in to the support portal, there is documentation there as well. They need to sync those two into one place so that I don't have to search in two different locations for an answer."

More SentinelOne Singularity Complete cons

Pricing and Cost Advice

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"The solution provides me with competitive pricing."

"The licensing part of the product is too expensive compared to other solutions in the market."

"It's not so heavily priced; rather, it's average and decent."

"The monthly fee is $55 USD per user."

"The license price for this solution could be better. It's on the expensive side."

"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."

"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"The price is costly compared to what we were previously paying with Microsoft Defender and McAfee."

"The product's pricing is at par with what you see among major competitors. It's higher than McAfee, yet cheaper than CrowdStrike."

"This solution is less expensive than its competitors."

"After negotiations, the pricing was found to be fair."

"SentinelOne Singularity Complete's price point is excessive compared to the functionality it provides."

"The solution's pricing is not too bad for what it's offering, like the documentation that comes with it."

"The pricing is comparable with other vendors but some customers find it a bit costly."

"The license is paid annually and is competitive."

More SentinelOne Singularity Complete pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

11%

Manufacturing Company

11%

Government

Comms Service Provider

Computer Software Company

19%

Manufacturing Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	81
Midsize Enterprise	44
Large Enterprise	74

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

Cortex XDR by Palo Alto vs. Sentinel One

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Which is better - SentinelOne or Darktrace?

Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...

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What do you like most about SentinelOne Singularity?

The Ranger feature is valuable.

See all answers

Comparisons

CrowdStrike Falcon vs BlackBerry Cylance Cybersecurity

Compared 15% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 14% of the time

Symantec Endpoint Security vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

Cisco Secure Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

More BlackBerry Cylance Cybersecurity Competitors

CrowdStrike Falcon vs SentinelOne Singularity Complete

Compared 5% of the time

Microsoft Defender for Endpoint vs SentinelOne Singularity Complete

Compared 5% of the time

Darktrace vs SentinelOne Singularity Complete

Compared 4% of the time

Trellix Endpoint Security Platform vs SentinelOne Singularity Complete

Compared 4% of the time

Cortex XDR by Palo Alto Networks vs SentinelOne Singularity Complete

Compared 3% of the time

More SentinelOne Singularity Complete Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

September 2025

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

SentinelOne Singularity Complete

August 2025

Download SentinelOne Singularity Complete product report

Also Known As

Blackberry Protect

Sentinel Labs, SentinelOne Singularity

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

SentinelOne Singularity Complete provides AI-driven threat detection and response with features like ransomware protection and rollback, offering endpoint protection with minimal system impact and deep forensic analysis.

SentinelOne Singularity Complete combines machine learning and artificial intelligence to offer robust endpoint protection. It delivers real-time insights and advanced threat detection through seamless integration with third-party tools, allowing for efficient endpoint management. With an emphasis on user-friendliness, it ensures reduced false positives. Room for improvement includes better integration options, enhanced reporting, and more precise analytics to tackle false positives. Users seek improved interoperability with systems and comprehensive support for legacy systems.

What are the key features of SentinelOne Singularity Complete?

Rollback Feature: Enables restoration of affected systems to a healthy state after an attack.
Ransomware Protection: Advanced mechanisms to prevent and mitigate ransomware threats.
Machine Learning and AI: Utilizes cutting-edge technology for precise threat detection and response.
Seamless Integration: Works well with third-party tools for enhanced endpoint protection.
Real-Time Protection: Proactively defends against advanced threats with minimal delays.

What benefits and ROI should users consider?

Reduced False Positives: Accurate threat detection limits operational disruptions.
Efficient Endpoint Protection: Ensures security with low system impact.
User-Friendly Experience: Simplified management and ease of use aid productivity.
Deep Forensic Analysis: Assists in effective threat investigation and response.
Cost-Effective Security: Positions as a worthwhile alternative to traditional antivirus solutions.

Organizations from industries like finance, healthcare, and technology deploy SentinelOne Singularity Complete to safeguard endpoints such as PCs, servers, and virtual machines. Equipped with EDR, it effectively replaces traditional antivirus systems and integrates with cloud technology for real-time security insights.

SentinelOne

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

September 2025

Free Report: BlackBerry Cylance Cybersecurity vs. SentinelOne Singularity Complete

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