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Cybereason Endpoint Detection & Response vs Heimdal Endpoint Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Endpoint Detection and Response (EDR)
5th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
36th
Ranking in Endpoint Detection and Response (EDR)
36th
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
38th
Ranking in Endpoint Detection and Response (EDR)
41st
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (26th), Threat Intelligence Platforms (TIP) (26th), Domain Name System (DNS) Security (13th), Ransomware Protection (12th)
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 1.1%, up from 0.8% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Cybereason Endpoint Detection & Response1.1%
Heimdal Endpoint Security0.6%
Other94.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
reviewer2642739 - PeerSpot reviewer
Security Delivery Analyst at a consultancy with 10,001+ employees
User-friendly platform and dashboards provide comprehensive insights
I would like to see improvements on the operational side, specifically in grouping. Currently, I can group sensors into a custom group and assign policies, but I feel it is a shame that I cannot create groups of groups with inheritance. This would be useful for organizing multiple sites or countries into a single group containing multiple sub-groups. Additionally, in the whitelisting case, if I want one policy to have specific whitelisting, but not all the machines in that policy to have it, I could use multiple groups belonging to the same parent group. It is a bit disappointing that whitelisting can only be done via policies and not for individual machines. If I need to whitelist for only one machine, I must create a specific policy. This poses a challenge with two thousand endpoints, making it nearly impossible to create two thousand different policies.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is pretty easy."
"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"Cortex XDR by Palo Alto Networks's ability to block sophisticated threats in real time is quite good and is on par with SentinelOne's."
"The interface is easy to use and it is more up to date than our previous solution."
"Palo Alto is constantly adding new features."
"The most valuable features are incident creation, policy-based protection, IP whitelisting, and device encryption. These are beneficial for endpoint and server security."
"Overall, it's a great platform; it integrates very well with other solutions from Palo Alto and also with our vendors, the ease of use is excellent, I love the root cause analysis from Cortex, which is amazing, and in a few clicks you can have the full root cause."
"Cortex XDR's most valuable feature is its intelligence-based dashboards."
"In terms of pricing, it's a good solution."
"Cybereason EDR helps us isolate and mitigate on the fly, which is essential because we're a small team, and we don't always have a spare IT person waiting to work."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"If a file was infected on somebody's laptop or workstation, then it is now easier for us to understand what the impact is on the environment, as the Cybereason product enables me to go directly into the software, look up the process, see who were the dealers, what were the websites, what were the IP addresses which were contacted, and detect if there were other systems which were impacted or if my environment was compromised."
"I highly recommend this solution for any organization that is solely depending on normal AV."
"For me, the technical support is good."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"Please go for it as this is an efficient product in the cyber security space."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
 

Cons

"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"We have found that there are times Cortex XDR by Palo Alto Networks does not detect some of the viruses, we have to use another protection solution called Kaspersky."
"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."
"There are some default policies which sometimes affect our applications and cause them to run around. In the hotel industry, we use a different type of data versus Oracle and SQL. By default, there are some policies which stop us from running properly. Because of this, the support level is also not that strong. We have to wait to get a results."
"We would also like to have advanced tech protection and email scanning."
"To jump from the partner to Palo Alto directly was challenging."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"Reporting could be a bit more granular so that we had the ability to check regions and countries."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"One area for improvement is that this solution isn't so easy for the end-user, especially at level 1."
"The technical support will need to be improved."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"I would like to see improvements on the operational side, specifically in grouping."
"There can be problems with the EDI."
"I feel that the product lacks reporting features and needs improvement."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
 

Pricing and Cost Advice

"The pricing is a little high. It is per user per year."
"Very costly product."
"The pricing is okay, although direct support can be expensive."
"It is "expensive" and flexible."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"It has reasonable pricing for the use cases it provides to the company."
"I don't have any issues with the pricing. We are satisfied with the price."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"In terms of cost, this is a good choice for our needs."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"This product is somewhat expensive and should be cheaper."
"I do not have experience with the licensing of the product."
"In terms of pricing, it's a good solution."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Financial Services Firm
14%
Outsourcing Company
12%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
17%
Comms Service Provider
14%
Computer Software Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise5
Large Enterprise12
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.
What needs improvement with Cybereason Endpoint Detection & Response?
When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detectio...
What advice do you have for others considering Cybereason Endpoint Detection & Response?
I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR compone...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Cybereason EDR, Cybereason Deep Detect & Respond
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Brother, Symbion, CPH West
Find out what your peers are saying about Microsoft, SentinelOne, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: September 2026.
913,924 professionals have used our research since 2012.