Cybereason Endpoint Detection & Response vs Heimdal Endpoint Security comparison

Cybereason and Heimdal are both solutions in the Endpoint Protection Platform (EPP) category. Cybereason is ranked #38 with an average rating of 7.7, while Heimdal is ranked #40 with an average rating of 9.0. Cybereason holds a 1.0% mindshare in EPP, compared to Heimdal’s 0.5% mindshare. Additionally, 85% of Cybereason users are willing to recommend the solution, compared to 100% of Heimdal users who would recommend it.

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Executive Summary

We performed a comparison between Cybereason Endpoint Detection & Response and Heimdal Endpoint Security based on real PeerSpot user reviews.

Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP).

To learn more, read our detailed Endpoint Protection Platform (EPP) Report (Updated: February 2026).

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cortex XDR by Palo Alto Net...

Mindshare comparison

As of March 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.5%, down from 4.0% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 1.0%, up from 0.9% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Mindshare Distribution
Product	Mindshare (%)
Cortex XDR by Palo Alto Networks	3.5%
Cybereason Endpoint Detection & Response	1.0%
Heimdal Endpoint Security	0.5%
Other	95.0%

Endpoint Protection Platform (EPP)

Featured Reviews

ABHISHEK_SINGH

Senior Process Expert at A.P. Moller - Maersk

Gained full visibility and streamlined threat detection through behavior-based insights and AI integration

Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.

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Ivan Burke

Head of Research Development and Innovation at CSIR

Offers useful threat hunting and response capabilities but struggles to justify cost for smaller deployments

I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR components; I also get involved with some of the XDR components, especially for the cloud. Regarding analysis features, such as deep behavioral detection, I do use it sometimes; I usually don't use the automated version of it, as I prefer threat hunting directly, depending on if the season is available. I know some of them have pretty good analytics engines, but I tend to do the threat hunting on my own. I manage incident response for a bunch of companies, so some of them have Cybereason Endpoint Detection & Response integrated into Sentinel, some into Fortinet, and others into various tools. When considering cost-effectiveness, their pricing structure works such that if you're a large organization with more than a thousand endpoints to deploy to, then Cybereason Endpoint Detection & Response is worthwhile. But for anything less than 300, it's too expensive; obviously, the more you buy, the better the price, making it cheaper for you. Cybereason Endpoint Detection & Response best fits enterprise-level businesses such as huge corporations; however, we are in the process of removing it from many of our endpoint clients because it's not really showing enough value for them at the moment. We're trying to see how we can improve it with some of our clients, but at the moment, it's struggling compared to other EDR solutions that we have deployed. On a scale of one to ten, I rate Cybereason Endpoint Detection & Response a six.

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DEEPAK KUMAR PACHDEO DUBEY

Senior IT Support Specialist at PXGEO

Delivers efficiency and agility with USB control limitations

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's stability is generally good."

"Since they've done their most recent update, the ease to isolate endpoints is valuable. If we find one where there is a virus on it, we can easily isolate it. We don't even have to contact the user. We don't have to manually take them off the network. We can easily isolate them."

"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."

"Provides behavior-based detection which offers many benefits over signature-based detection."

"Cortex XDR lets us manage several clients from the same console, and its endpoint defense is more advanced than traditional antivirus."

"One of the main benefits of the solution is its intelligence to correlate the events into an incident."

"Cortex is the best tool for endpoint detection, with playbooks that automate and gather endpoint logs, block malicious processes, and update incident tickets, showcasing end-to-end processes with automation in investigation and reducing the analysis workflow."

"The information the dashboard provides is very clear."

More Cortex XDR by Palo Alto Networks pros

"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."

"The initial setup process is straightforward."

"Immediately we can pick up the computers in the network if any malicious operation that is triggered."

"For me, the technical support is good."

"The solution is efficient."

"What I find most valuable is the clarity of the platform. It is very straightforward."

"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."

"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."

More Cybereason Endpoint Detection & Response pros

"Heimdal is a very agile and lightweight solution."

"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."

Cons

"Data privacy is a matter of concern. You have to be careful with data privacy, it can be sensitive and Cortex can have most of your access."

"We would also like to have advanced tech protection and email scanning."

"The solution should offer more dashboards and they should be better customized."

"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."

"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."

"It'll help if customization was easier."

"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."

"It takes time to scan the servers and devices."

More Cortex XDR by Palo Alto Networks cons

"There is room for improvement in the product features related to device control, particularly USB management."

"The network coverage becomes an issue most of the time."

"I would like to see improvements on the operational side, specifically in grouping."

"Cybereason does not have sandbox functionality."

"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."

"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."

"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."

"It should be more stable, and the sensor needs improvement in terms of connectivity."

More Cybereason Endpoint Detection & Response cons

"What we lack is granular USB control. We have an issue where we can only switch USB on or off."

"What we lack is granular USB control."

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."

"Compared to CrowdStrike, Cortex XDR is an expensive solution."

"Cortex XDR is a costly solution."

"The solution is expensive. It's pricing is on a yearly-basis."

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."

"We pay about $50,000 USD per year for a bundle that includes Cortex XDR."

"It has reasonable pricing for the use cases it provides to the company."

"The cost depends on your chosen license type, like Pro or other licenses."

More Cortex XDR by Palo Alto Networks pricing and cost advice

"This product is somewhat expensive and should be cheaper."

"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."

"I do not have experience with the licensing of the product."

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

"In terms of pricing, it's a good solution."

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"The pricing is manageable."

"I had to go through a third-party to purchase it, which I wasn't really pleased about."

More Cybereason Endpoint Detection & Response pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Financial Services Firm

12%

Computer Software Company

12%

Manufacturing Company

Outsourcing Company

Computer Software Company

16%

Comms Service Provider

Non Profit

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	44
Midsize Enterprise	20
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	4
Large Enterprise	13

No data available

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One

Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...

See all answers

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...

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How is Cortex XDR compared with Microsoft Defender?

Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...

See all answers

What is your primary use case for Cybereason Endpoint Detection & Response?

My main use case for Cybereason Endpoint Detection & Response is mostly for incident response.

See all answers

What needs improvement with Cybereason Endpoint Detection & Response?

When it comes to advanced threats, it sometimes helps me with finding them and hunting them down with threat detectio...

See all answers

What advice do you have for others considering Cybereason Endpoint Detection & Response?

I mostly work with incident response, so I work with a bunch of them interchangeably, but mostly with the EDR compone...

See all answers

What is your experience regarding pricing and costs for Heimdal Endpoint Security?

Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...

See all answers

What needs improvement with Heimdal Endpoint Security?

One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...

See all answers

What is your primary use case for Heimdal Endpoint Security?

My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...

See all answers

Comparisons

Microsoft Defender for Endpoint vs Cortex XDR by Palo Alto Networks

Compared 9% of the time

SentinelOne Singularity Complete vs Cortex XDR by Palo Alto Networks

Compared 6% of the time

CrowdStrike Falcon vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Cortex XSIAM vs Cortex XDR by Palo Alto Networks

Compared 4% of the time

Symantec Endpoint Security vs Cortex XDR by Palo Alto Networks

Compared 3% of the time

More Cortex XDR by Palo Alto Networks Competitors

CrowdStrike Falcon vs Cybereason Endpoint Detection & Response

Compared 10% of the time

SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response

Compared 6% of the time

Fortinet FortiEDR vs Cybereason Endpoint Detection & Response

Compared 4% of the time

Trellix Endpoint Security Platform vs Cybereason Endpoint Detection & Response

Compared 3% of the time

Bitdefender GravityZone EDR vs Cybereason Endpoint Detection & Response

Compared 3% of the time

More Cybereason Endpoint Detection & Response Competitors

CrowdStrike Falcon vs Heimdal Endpoint Security

Compared 11% of the time

Microsoft Defender for Endpoint vs Heimdal Endpoint Security

Compared 8% of the time

Cisco Umbrella vs Heimdal Endpoint Security

Compared 6% of the time

Huntress Managed EDR vs Heimdal Endpoint Security

Compared 5% of the time

Infoblox BloxOne Threat Defense vs Heimdal Endpoint Security

Compared 5% of the time

More Heimdal Endpoint Security Competitors

Product Reports

Buyer's Guide

Cortex XDR by Palo Alto Networks

March 2026

Download Cortex XDR by Palo Alto Networks product report

Buyer's Guide

Cybereason Endpoint Detection & Response

March 2026

Cybereason Endpoint Detection & Response report

Download Cybereason Endpoint Detection & Response product report

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

Download Heimdal Endpoint Security product report

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps

Cybereason EDR, Cybereason Deep Detect & Respond

Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection

Overview

Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.

Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.

What are the key features of Cortex XDR?

Advanced Threat Detection: Uses AI and machine learning for proactive threat identification.
Multi-layered Security: Combines various security measures for comprehensive protection.
Endpoint Protection: Safeguards against malware and exploits.
Behavioral Analysis: Monitors suspicious activity for early detection.
Automatic Threat Response: Automates responses to neutralize threats.

What benefits should users expect?

Ease of Use: Simplifies security management with intuitive design.
Resource Efficiency: Minimizes impact on system resources.
Integration Capabilities: Works well with existing security setups.
Reduced Analyst Workload: Automates processes to decrease manual intervention.

Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.

Palo Alto Networks

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Heimdal Endpoint Security, is a comprehensive suite of security tools designed to safeguard devices from a range of cyber threats. Offering functionalities like Next-Generation Antivirus, Endpoint Detection and Response, Application Control, Firewall, and Mobile Device Management, Heimdal ensures a multi-layered defense against malware, suspicious activities, and unauthorized applications. Its benefits include proactive threat detection, enhanced efficiency through task automation, centralized management for streamlined administration, and dedicated mobile device security features. Targeted primarily at businesses and organizations of all sizes, Heimdal Endpoint Security caters to the diverse cybersecurity needs of modern enterprises, providing robust protection against evolving threats.

Heimdal

Sample Customers

CBI Health Group, University Honda, VakifBank

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

Brother, Symbion, CPH West

Buyer's Guide

Endpoint Protection Platform (EPP)

February 2026

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