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Heimdal Endpoint Security vs Microsoft Defender for Endpoint comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Heimdal Endpoint Security
Ranking in Endpoint Protection Platform (EPP)
40th
Ranking in Endpoint Detection and Response (EDR)
40th
Average Rating
9.0
Reviews Sentiment
8.6
Number of Reviews
1
Ranking in other categories
Anti-Malware Tools (27th), Threat Intelligence Platforms (TIP) (24th), Domain Name System (DNS) Security (12th), Ransomware Protection (12th)
Microsoft Defender for Endp...
Ranking in Endpoint Protection Platform (EPP)
2nd
Ranking in Endpoint Detection and Response (EDR)
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
214
Ranking in other categories
Advanced Threat Protection (ATP) (4th), Anti-Malware Tools (1st), Microsoft Security Suite (3rd)
 

Mindshare comparison

As of May 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of Heimdal Endpoint Security is 0.6%, up from 0.3% compared to the previous year. The mindshare of Microsoft Defender for Endpoint is 7.0%, down from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Microsoft Defender for Endpoint7.0%
Cortex XDR by Palo Alto Networks3.6%
Heimdal Endpoint Security0.6%
Other88.8%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
DEEPAK KUMAR PACHDEO DUBEY - PeerSpot reviewer
Senior IT Support Specialist at PXGEO
Delivers efficiency and agility with USB control limitations
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use the privilege manager feature called Elevation. What we lack is granular USB control. We have an issue where we can only switch USB on or off. I want to whitelist specific devices in the network, which I currently cannot do.
Robert Arbuckle - PeerSpot reviewer
Security Analyst III at a healthcare company with 10,001+ employees
Automatically isolates threats and integrates with logging to reduce response time
Overall, I would evaluate the Microsoft support level that I receive at probably about a seven, but that depends on the day. It has been spotty. We have had issues where the urgency level of the Microsoft support is not as high as ours, especially during a data breach or potential data breach situation. We have had issues with some of the offshore support being lackluster. One specific thing that comes to mind is we were on a support call with our CISO on the call, and the Microsoft agent, who did not actually work for Microsoft, is one of the vendors that Microsoft uses for support, said, "Just to set expectations, my lunch break is in an hour and I am going to go away then." For us, it was already ten o'clock at night and we had been working on this for a couple of hours, trying to get a security engineer on with us. For him to tell us that he was going to go away and have lunch, it was, "Okay, but go find somebody else if you need to." It was just the lackluster approach, and it seemed like he did not really care. We seem to get a lot of this when we get non-Microsoft support. I can identify areas for improvement with Microsoft Defender for Endpoint, as it is kind of a convoluted mess to try to take care of false positives. Especially when they have been identified as false positives but they keep going off over and over again. It is great for my pocketbook because it generates a lot of on-call action, but I would really prefer more sleep at two o'clock in the morning than dealing with false positives. I would say that the unified portal for managing Microsoft Defender for Endpoint is suitable for both teams as they are all in there. It would be great if they would stop moving things around and renaming things, which makes sense. The new XDR portal is pretty nice. Being able to have it central again inside of the regular Security Center without having to open up two windows is helpful. Overall, I think it is pretty good. There is always going to be something that could be improved, such as alerting and the ability to modify alerts would be a little bit helpful to have. Being able to add more data into the alerts and turn off alerts that are not as useful would be beneficial. It is hard to say what the quantitative impact the security exposure management feature has had on our company's security, because a lot of it is kind of subjective. I think we are sitting at around a fifty percent score still, and a lot of it is just kind of unusual circumstances that we cannot really implement without breaking the organization.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex is a very good total solution on the endpoints."
"Monitoring is most valuable."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"Their XDR agent and their behavioral indicators of compromise (BIOC) are pretty nice. Their managed threat hunting is also pretty nice. They also have WildFire, which is a service for actively looking for malware. It's quite useful."
"I like the centralized console and the predictive analysis it does of malware. It is very stable and also scalable."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"Best solution for avoiding security breaches, malware attacks, and other kinds of security issues."
"Cortex XDR by Palo Alto Networks has helped lighten the load of our security analysts because it was the major tool that we were using and the one we utilized most."
"Heimdal is a very agile and lightweight solution."
"As compared to multiple solutions I have used in the past, Heimdal is a very agile and lightweight solution."
"The primary advantage is that you don't need to install it. It's included in the Windows 10 delivery."
"We used CrowdStrike but we switched to Microsoft because of the price."
"Microsoft Defender for Endpoint has helped free up my SOC team to work on other projects or tasks because it has automated some things and allowed them to use that time to focus on other areas."
"The fact that it's from Microsoft, you don't have many false positives, unlike products from other vendors might have."
"This product offers cost-effective threat protection, which integrates with Office 365 and has unified endpoint management features."
"The most valuable features are that it's easy to use and the updates are very simple."
"The solution's latest features for threat analysis are updated to provide us with future protection against the latest threats worldwide."
"The most valuable feature is that it comes with the package, so there is no additional installation of third-party software. It's also easy to use."
 

Cons

"We had a problem with getting our older endpoints up to date, but their newest updates have been really good."
"Previously, the endpoint would leave the environment, not being on our VPN, essentially unable to interact with the server to upload files. It was unable to retrieve new file verdicts. It was using a thing called "local analysis" to determine if something was a malicious file or not. There was no dynamic analysis."
"They have the worst support, as a company, that I have ever worked with, as they are difficult to get a hold of and keep on the phone. They don't know what they are talking about when you get them on the phone. They don't like to respond to messages when you send them to them. They like to "research problems" for weeks on end, then pass you off to somebody else."
"The encryption is not up to the mark."
"I think sometimes Cortex XDR agent automatically stops event capturing from the device, and then even the dashboard does not get any notifications from the agent."
"In terms of areas of improvement, we have not completed our review of the product. We're also looking at other products. So, it's a little bit hard to tell what could be different because we have not completed the review of this product, but based on our experience so far, its implementation is quite complex."
"It tends to do 99.9% of things. The only thing I'd like is single sign-on authentication into their cloud platform so that my users can be properly authenticated against it."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"What we lack is granular USB control."
"What we lack is granular USB control. We have an issue where we can only switch USB on or off."
"Their support is okay. We get support through Insight, which is also our CSP."
"Some of the integrations that Defender should include involve the use of the web app."
"I would like the solution to be able to prevent unauthorized programs from installing and to block unauthorised URLs which is similar to web filtering product."
"We are having calls and calls with Microsoft for getting rid of all configuration conflicts that we have."
"Localization is always a challenge, especially with new products you typically want. Solutions are designed to be deployed where the most licenses are being consumed, such as in the United States. They focus on US products, devices, and networks. Specialized deployments for other countries would allow for a smoother experience in transition."
"Integrating this with third-party systems has some complexity involved."
"Integrating this with third-party systems has some complexity involved."
"The solution needs to improve its ransomware. It's not so good."
 

Pricing and Cost Advice

"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"Cortex XDR is a costly solution."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The price was fine."
"Cortex XDR's pricing is ok."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"The price of the solution is high for the license and in general."
Information not available
"As we operate in the educational sector, we are eligible for an educational discount."
"If we are acquiring everything in a single place, the front end becomes cost-effective."
"The E5 license is the one that I recommend because it comes with Cloud App Security, which is a good thing to have on top of Microsoft Defender."
"AV solutions are pretty expensive because they are necessary, not just for protection, but many businesses need them to comply with regulatory bodies and receive accreditation. We recently purchased an E5 license, which gives us access to the entire Microsoft suite. I would say the pricing is competitive; most tools of this kind are similarly priced. There are minor differences between the competitors, but they aren't spectacularly different. Defender for Endpoint makes sense because all our solutions are in the same place, paid for with a single license. The subscription price is around £50 per user per month, though it may have increased slightly."
"The base price for an E5 license, which includes Enterprise Mobility + Security E5, is $57 per user per month."
"The pricing is competitive."
"The cost is competitive and reasonable because most of the expense is log analytics, storage, and data consumption and ingestion. These things can be throttled and controlled, so they are highly flexible. Defender has a lot of advantages over competing products."
"If you don't purchase the advanced threat protection then there is no additional charge."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
16%
Computer Software Company
11%
Comms Service Provider
8%
Financial Services Firm
6%
Computer Software Company
9%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
No data available
By reviewers
Company SizeCount
Small Business82
Midsize Enterprise44
Large Enterprise96
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Heimdal Endpoint Security?
Pricing, compared to what we had before, was quite economical. There was a difference of about twenty percent or some...
What needs improvement with Heimdal Endpoint Security?
One area where we lag is that, since we use everything from Heimdal, including XDR and other features, we also use th...
What is your primary use case for Heimdal Endpoint Security?
My company colleagues and I use this antivirus solution. I am part of a company where I deploy solutions, and I also ...
Which offers better endpoint security - Symantec or Microsoft Defender?
We use Symantec because we do not use MS Enterprise products, but in my opinion, Microsoft Defender is a superior sol...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never pu...
What is your experience regarding pricing and costs for Microsoft Defender for Endpoint?
We have been discussing pricing, setup cost, and licensing, and we are currently on an E3. We are discussing going to...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Heimdal Next-Gent Endpoint Antivirus, Thor Vigilance Enterprise, Heimdal Endpoint Detection and Response, Heimdal DNS Security - Endpoint, Heimdal Threat Prevention, Heimdal Ransomware Encryption Protection
Microsoft Defender ATP, Microsoft Defender Advanced Threat Protection, MS Defender for Endpoint, Microsoft Defender Antivirus
 

Interactive Demo

Demo not available
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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Brother, Symbion, CPH West
Petrofrac, Metro CSG, Christus Health
Find out what your peers are saying about CrowdStrike, Microsoft, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: May 2026.
893,311 professionals have used our research since 2012.