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Bitdefender GravityZone EDR vs Cybereason Endpoint Detection & Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Bitdefender GravityZone EDR delivers positive ROI with reduced threat detection time, balanced pricing, and enhanced security for all organizations.
Sentiment score
1.0
Cybereason EDR boosts network visibility, reduces threat response time by 50%, and offers ROI in 12-24 months.
 

Customer Service

Sentiment score
5.8
Bitdefender GravityZone EDR support is responsive and efficient, but users note communication barriers and multilingual support limitations.
Sentiment score
5.0
Cybereason's customer service is competent and knowledgeable, though escalations can cause delays, especially without partnership status.
I have heard that their response time is pretty good, usually under 24 hours.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate customer service and support as nine out of ten.
Products &Service Head; Head of IT at Wahl India
Nine is great actually since we have people available when we ask, and they know what they are talking about.
Security Delivery Analyst at a consultancy with 10,001+ employees
if you're a partner with them, they provide fairly good support through a concept called invest support.
Head of Research Development and Innovation at CSIR
 

Scalability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR scales efficiently across numerous endpoints, supporting diverse systems with some legacy support challenges.
Sentiment score
6.2
<p>Cybereason Endpoint Detection &amp; Response is highly scalable, effectively supporting large organizations with seamless expansion and flexible adaptation.</p>
Mac is not supported.
SOC Engineer at a outsourcing company with 10,001+ employees
I would rate the scalability of Bitdefender EDR as nine out of ten.
Products &Service Head; Head of IT at Wahl India
 

Stability Issues

Sentiment score
6.6
Bitdefender GravityZone EDR is praised for stable performance, reliable protection, efficient processing, and effective large deployments without issues.
Sentiment score
5.5
Cybereason EDR is reliable with occasional upgrade issues, but improves system speed, and support resolves performance concerns.
If it were not stable, it could lead to inaccuracies in asset management data and increase incident response times if I cannot access the console during ongoing investigations.
SOC Engineer at a outsourcing company with 10,001+ employees
We inform Cybereason about any issues, and they work on a new solution, either with an update or a custom fix in anticipation of the next update.
Security Delivery Analyst at a consultancy with 10,001+ employees
 

Room For Improvement

Bitdefender GravityZone EDR needs improved usability, performance, integration, and support, with better resource management and customization options.
Cybereason needs better support, simpler deployment, and enhanced features, including automation, dashboard design, and compatibility improvements.
I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved.
SOC Engineer at a outsourcing company with 10,001+ employees
The QUIC protocol, which is UDP-based and used by Facebook and WhatsApp, is a common demand from many clients.
Chief Technology Officer at BD Software Distribution Pvt Ltd
When patching devices for updates, if a device is not switched on, it does not provide information dynamically.
Products &Service Head; Head of IT at Wahl India
 

Setup Cost

Bitdefender GravityZone EDR is cost-effective with flexible pricing, offering discounts and negotiation options for enterprise buyers.
Cybereason offers a competitively priced, comprehensive EDR solution with potential cost benefits for experienced users in enterprises.
The cost is reasonable, with the license costing approximately six to eight dollars per user.
Products &Service Head; Head of IT at Wahl India
 

Valuable Features

Bitdefender GravityZone EDR excels in swift setup, security features, scalability, real-time updates, and seamless integration with various systems.
Cybereason EDR offers real-time threat visibility, automatic isolation, and extensive threat-hunting for efficient endpoint management and minimal false positives.
Real-time monitoring has helped our organization by providing 24/7 oversight, which is handled by the monitoring team.
SOC Engineer at a outsourcing company with 10,001+ employees
The features I find most effective for threat detection include centralized control policy distribution.
Products &Service Head; Head of IT at Wahl India
I can create groups of endpoints and define policies with multiple modules to activate or deactivate based on needs.
Security Delivery Analyst at a consultancy with 10,001+ employees
 

Categories and Ranking

Bitdefender GravityZone EDR
Ranking in Endpoint Detection and Response (EDR)
19th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Cybereason Endpoint Detecti...
Ranking in Endpoint Detection and Response (EDR)
33rd
Average Rating
7.8
Reviews Sentiment
5.6
Number of Reviews
22
Ranking in other categories
Endpoint Protection Platform (EPP) (40th)
 

Mindshare comparison

As of December 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Bitdefender GravityZone EDR is 2.3%, down from 2.5% compared to the previous year. The mindshare of Cybereason Endpoint Detection & Response is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Bitdefender GravityZone EDR2.3%
Cybereason Endpoint Detection & Response1.1%
Other96.6%
Endpoint Detection and Response (EDR)
 

Featured Reviews

HarshBhardiya - PeerSpot reviewer
SOC Engineer at a outsourcing company with 10,001+ employees
Provides detailed event investigation and endpoint control but needs better Mac support and UI improvements
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be optimized to be more user-friendly and easier to work with. We don't specifically look for the customizable dashboards within Bitdefender GravityZone EDR; rather, we get the logs on our SIEM solution, QRadar, where we have created the dashboards. We also have Tableau and Power BI, so we don't utilize any dashboards on the EDR front. I would like to optimize the incident response area as well, especially when comparing my experience with CrowdStrike, which is relatively more responsive and easier to navigate when there are multiple hosts involved. Other areas of improvement for Bitdefender GravityZone EDR include its lack of support for Mac devices.
reviewer2642739 - PeerSpot reviewer
Security Delivery Analyst at a consultancy with 10,001+ employees
User-friendly platform and dashboards provide comprehensive insights
I would like to see improvements on the operational side, specifically in grouping. Currently, I can group sensors into a custom group and assign policies, but I feel it is a shame that I cannot create groups of groups with inheritance. This would be useful for organizing multiple sites or countries into a single group containing multiple sub-groups. Additionally, in the whitelisting case, if I want one policy to have specific whitelisting, but not all the machines in that policy to have it, I could use multiple groups belonging to the same parent group. It is a bit disappointing that whitelisting can only be done via policies and not for individual machines. If I need to whitelist for only one machine, I must create a specific policy. This poses a challenge with two thousand endpoints, making it nearly impossible to create two thousand different policies.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Computer Software Company
10%
Manufacturing Company
7%
University
6%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise9
Large Enterprise11
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise4
Large Enterprise13
 

Questions from the Community

What is your experience regarding pricing and costs for Bitdefender GravityZone Ultra?
The cost is reasonable, with the license costing approximately six to eight dollars per user.
What needs improvement with Bitdefender GravityZone Ultra?
I find the advanced behavioral analytics feature in Bitdefender GravityZone EDR a little gimmicky, as I don't usually find much use for it. The advanced behavioral analytics feature needs to be opt...
What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
My main use case for Cybereason Endpoint Detection &amp; Response is mostly for incident response.
 

Also Known As

Bitdefender GravityZone Ultra, Bitdefender GravityZone
Cybereason EDR, Cybereason Deep Detect & Respond
 

Overview

 

Sample Customers

Mentor Graphics, Rudersdal Kommune
Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Find out what your peers are saying about Bitdefender GravityZone EDR vs. Cybereason Endpoint Detection & Response and other solutions. Updated: December 2025.
879,310 professionals have used our research since 2012.