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CyberArk Privileged Access Manager vs Zoho Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
2nd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
224
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Zoho Vault
Ranking in Enterprise Password Managers
18th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 8.0%, down from 8.9% compared to the previous year. The mindshare of Zoho Vault is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers
 

Featured Reviews

Abdul Durrani - PeerSpot reviewer
Enables granular and secure access with just-in-time access and Zero Trust model
CyberArk provides a good amount of control over access types. However, as a future enhancement, having additional features for cross-platform integration would be beneficial. It would be good to have integrations with other tools and firewalls, such as Zscaler and CrowdStrike. Although I am not fully aware of recent updates, more cross-platform integration would be valuable. A SOC analyst would like to have centralized access in terms of information flowing in even for privileged access management. They would like to have control over everything instead of opening four to five tabs for different sorts of information. Cross-platform integration would help with that. Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses. Implementing a privileged access management solution can be challenging. It would be great if CyberArk could provide recommendations based on the compliance standards of an organization. It would help system admins ensure that all the required ports are closed and the systems are being managed properly. If any system is not being used anymore, any ports opened for that system need to be closed. Having such recommendations would be helpful.
AnandMaurya - PeerSpot reviewer
Helps to build invoices but needs to improve the issue with bugs
I use the solution to build invoices for tenants or vendors.  The tool has bugs and breaks down at times.  I have been using Zoho Vault for a long time.  I would rate the tool's stability a seven out of ten.  I would rate Zoho Vault's scalability a seven out of ten. My company has 20-30 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a leading solution and one of the best SaaS solutions in the market."
"It has a lot of good tools, including everything we need."
"I like the integrations for external applications."
"Within the solution, I love the fact that everything is recorded. The configuration capabilities are great, too."
"Customer support has been very helpful and responsive."
"I appreciate the ease of use for support analysts."
"I love how easily we could operate within Password Vault and get things done. It was almost effortless."
"We have accomplished our security goals. We have two-factor authenticated and vaulted our important accounts, so people can't just steal stuff from us."
"I use the solution to build invoices for tenants or vendors."
 

Cons

"Upgrading the product is very difficult, so this could be an area for improvement."
"Improved user-friendliness, granularity, and functionality would enhance the product further."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"They are taking two to three days for resolution are too slow. Customers, including myself, do not want to wait this long for solutions."
"The solution that they proposed was not straightforward because of the backend processes of CyberArk."
"My concern and area for improvement revolves around reporting."
"I would like to see an easier way to define delegated roles within the administration of the core product."
"I would like to see is the policy export and import. When we expend, we do not want to just hand do a policy."
"The tool has bugs and breaks down at times."
 

Pricing and Cost Advice

"The solution is very expensive and requires a license. We pay for an enterprise license."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"This solution is considered to be more expensive than others out there on the market today."
"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"Pricing is a problem. CyberArk is expensive compared to other products I know. It is similar to buying a German car. It comes with all the bells and whistles, but some companies may find it too expensive."
"CyberArk is good at what they do, and the price reflects that. You have to pay the price for the same."
"Zoho Vault is cheap."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What do you like most about Zoho Vault?
I use the solution to build invoices for tenants or vendors.
What needs improvement with Zoho Vault?
The tool has bugs and breaks down at times.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Elitser Technologies, Design Develop Realize, Cypress Grove Technologies, Objectives Reached, Live Session, Vizergy, Chapman Business Services, Merrick Towle Communications, TheCloud.org.uk
Find out what your peers are saying about Microsoft, CyberArk, Amazon Web Services (AWS) and others in Enterprise Password Managers. Updated: June 2025.
862,624 professionals have used our research since 2012.