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CyberArk Privileged Access Manager vs Zoho Vault comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Enterprise Password Managers
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
227
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Zoho Vault
Ranking in Enterprise Password Managers
23rd
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2025, in the Enterprise Password Managers category, the mindshare of CyberArk Privileged Access Manager is 7.8%, up from 7.7% compared to the previous year. The mindshare of Zoho Vault is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager7.8%
Zoho Vault0.9%
Other91.3%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
AnandMaurya - PeerSpot reviewer
Helps to build invoices but needs to improve the issue with bugs
I use the solution to build invoices for tenants or vendors.  The tool has bugs and breaks down at times.  I have been using Zoho Vault for a long time.  I would rate the tool's stability a seven out of ten.  I would rate Zoho Vault's scalability a seven out of ten. My company has 20-30 users…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I like the most is the Privileged Session Manager."
"CyberArk makes our environment more secure and prevents possible attacks by compromised accounts."
"I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors."
"Technical support is very helpful whenever we have any questions."
"Ensures accounts are managed according to corporate policies."
"The automatic password management is the most important feature. The second most important feature is the ability to enforce dual control on the release of those passwords. The combination of these two features is the most important thing for us because we can show that we're in control of who uses any non-personal account, and when they do so."
"Considering all those factors and being the best tool in the market for Privileged Access Management, it is recommended."
"CyberArk Privileged Access Manager provides granularity. You can break things down into individual safes. You have specific access to safes by individual or group. The interface is with AD, with LDAP, or with local CyberArk passwords. You also have the ability to establish policies for your individual credentials."
"I use the solution to build invoices for tenants or vendors."
 

Cons

"Upgrading the product is very difficult, so this could be an area for improvement."
"The PTA could be improved. Currently, companies often have multiple domains and sometimes it's difficult to implement CyberArk in this kind of infrastructure. For example, you can add CPM (Central Policy Manager) and PSM (Privileged Session Manager and PVWA (Password Vault Web Access) for access, but if you want to add PTA (Privileged Threat Analysis) to scan Vault logs, it is difficult because this component may be adding multiple domain environments."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"​It's hard to find competent resellers/support."
"Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses."
"The admin interface of the Password Vault Web Access (PVWA) is moving from an old style (the classic interface) to a new style (the v10 interface) and unfortunately, this process is quite slow."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"The tool has bugs and breaks down at times."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"The solution is available at a high price"
"Pricing is a problem. CyberArk is expensive compared to other products I know. It is similar to buying a German car. It comes with all the bells and whistles, but some companies may find it too expensive."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"There are additional features added to our CyberArk Privileged Access Manager license. For example, features that allow us to integrate into various kinds of platforms."
"Our risk is definitely significantly lower. Also, our resources are low."
"CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"Zoho Vault is cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
9%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise171
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
Regarding costs, CyberArk Privileged Access Manager is not a cheap product; hence, many companies struggle with its high licensing cost. While it's valuable, it comes with a high price tag, making ...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Elitser Technologies, Design Develop Realize, Cypress Grove Technologies, Objectives Reached, Live Session, Vizergy, Chapman Business Services, Merrick Towle Communications, TheCloud.org.uk
Find out what your peers are saying about Microsoft, Amazon Web Services (AWS), CyberArk and others in Enterprise Password Managers. Updated: October 2025.
873,003 professionals have used our research since 2012.