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CyberArk Privileged Access Manager vs ManageEngine PAM360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
ManageEngine PAM360
Ranking in Privileged Access Management (PAM)
10th
Average Rating
7.4
Reviews Sentiment
8.1
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 16.3%, down from 22.0% compared to the previous year. The mindshare of ManageEngine PAM360 is 4.4%, down from 4.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager16.3%
ManageEngine PAM3604.4%
Other79.3%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Md Abdul Hakim - PeerSpot reviewer
Remote session recording enhances server access tracking while dashboard needs improvement
PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes. The automation system is very smart, although its interface is not as sophisticated as those of Dynatrace or FortiFEM. A critical advantage is its flexibility and security, providing stability across our client interactions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors."
"The fact that I can put my vault here in a central location on one net for example, and I'll have a CPM in California, a CPM in Texas, a CPM in New York, a CPM in Florida, and actually be able to grow with my company and not necessarily have to continue to grow my vault until I get to a certain number accounts - yet I can still manage everything across the country, if not the world - I love that. I love the flexibility and the capability of being able to pull those components out."
"It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components."
"I would rate CyberArk Privileged Access Manager nine out of ten."
"The most valuable features of CyberArk Privileged Access Manager include its search capabilities."
"Session monitoring is excellent. It may be the solution's most valuable aspect."
"CyberArk Privileged Access Manager is cool."
"The established sessions on the target systems are fully isolated and the privileged account credentials are never exposed to the end-users or their client applications and devices."
"Deployment is very quick, and only a one-time installation process is required for ManageEngine PAM360."
"PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes."
"Our clients use this solution for the rotation of keys and passwords. It is a part of logs."
"PAM360 stands out due to its remote session recording capabilities, which allow us to track who accessed which server and identify any changes."
"We can use it remotely as well."
"ManageEngine PAM360 is an easy-to-use solution with competitive pricing compared to brands like Delinea and CyberArk."
 

Cons

"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"CyberArk could enhance its usability by simplifying its architecture and design."
"It is web-based, but other competitors have apps. We need to get there. It is just smoother to have an app. You don't have all the bugs from having a browser, and people like them better, since you can get to them via mobile."
"Performance of PIM could be better and intended for usability as well as security."
"There is a lot of room for improvement in the report section. I also work on other tools, such as Thycotic, which allows you to create customized reports for your organization's needs. In CyberArk, there are limited reports, whereas in Thycotic or some of the other PAM tools, because the database is different, you can customize the report based on your needs through SQL queries."
"Improvements in CyberArk Privileged Access Manager should focus on simplifying installation and upgrade times, and also consider making professional services training more accessible to implementers and partners."
"The reporting should be improved. There should be more customization."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
"If you want a cost effective solution and very competitive pricing, you should go with this product."
"It should have better documentation about how to install, work and configure."
"I don't see any features associated with multi-factor authentication in ManageEngine PAM360."
"I would rate the scalability at five out of ten. It's average."
"PAM360's dashboard needs improvement for clearer presentations, similar to ManageEngine products like AD audit plus and Password Manager Plus, which offer a clearer picture."
"ManageEngine PAM360 could benefit from more automation activities and a user interface change."
"PAM360's dashboard needs improvement for clearer presentations, similar to ManageEngine products like AD audit plus and Password Manager Plus, which offer a clearer picture."
"There could be improvement in latency and accessing resources for the product."
 

Pricing and Cost Advice

"I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing concerns."
"It's not a cheap application. It's very expensive."
"Quite expensive"
"It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
"The solution is costly but we get what we pay for."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"With reducing the privileged account access, there has been a huge improvement. They are now bringing more accounts on a little at a time."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
"The product is less expensive than one of its competitors."
"Though I don't have the exact numbers related to the cost of the solution, I can say that it costs somewhere around INR 7,00,000 for ten licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
9%
Government
6%
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business60
Midsize Enterprise41
Large Enterprise171
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
There has been no reduced cost associated with CyberArk Privileged Access Manager, as when it is required, you must pay for their licensing and prepare the full environment. While there are costs f...
What needs improvement with ManageEngine PAM360?
ManageEngine PAM360 could benefit from more automation activities and a user interface change. Although the support is really good, there's still room for improvement in automation.
What is your primary use case for ManageEngine PAM360?
Our primary use case for ManageEngine PAM360 ( /products/manageengine-pam360-reviews ) involved securing our organization’s devices, implementing access policies, and managing privileged access eff...
What advice do you have for others considering ManageEngine PAM360?
On a scale from one to ten, I would rate ManageEngine PAM360 as nine. It's a really good tool.
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
PAM360
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk Privileged Access Manager vs. ManageEngine PAM360 and other solutions. Updated: July 2025.
867,676 professionals have used our research since 2012.