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CyberArk Identity vs ForgeRock comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Ranking in Customer Identity and Access Management (CIAM)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
User Provisioning Software (4th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th)
CyberArk Identity
Ranking in Identity Management (IM)
10th
Ranking in Customer Identity and Access Management (CIAM)
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (9th), Authorization Software (3rd), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (8th), Cloud Resource Access Management (2nd)
ForgeRock
Ranking in Identity Management (IM)
13th
Ranking in Customer Identity and Access Management (CIAM)
6th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
30
Ranking in other categories
Access Management (11th)
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
Harjinder Singh Dhanjal - PeerSpot reviewer
A highly-modular access management tool that covers a wide range of use cases
ForgeRock is an extensive product with many functionalities and capabilities, much more than many other tools combined. It comes with XML functionality and the latest standards, including IoT, providing almost all the major identity-use cases. ForgeRock is comprehensive and open and can extend its functionality. ForgeRock has multiple units inside it, such as identity gateways. It has extensive application management and supports all sorts of protocols.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The teams we work with at Omada provide great insights and support. Overall, it has been a pleasure working with them. That's the part we value the most."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The most appealing aspect of Omada Identity is its self-service upgrade system."
"Omada's most valuable aspect is its usability."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"Being able to integrate CyberArk Identity with Microsoft Defender is valuable."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"CyberArk Identity is at the top."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"The setup, via cloud, is simple."
"The initial setup of CyberArk Identity was straightforward."
"Easy to customize and adaptable to any environment."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The most valuable features of ForgeRock are social login and data protection."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The support is good and prompt."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"The most valuable features are that it is easy to manage and it's stable."
"It works very well, especially in Identity and Access Management. It helps detect anomalies in user behavior patterns."
 

Cons

"The architecture of the entire system should also be less complex. The way they process the data is complex."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"If I had to name one thing, it would be the user interface (UI)."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"Functionality and usability could be improved."
"The security permission inside Omada needs improvement. It's tricky to set up."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"I'm not sure what needs improvement. It is a good platform."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."
"They can include the Mobile Device Management (MDM) feature."
"More integrations would be better."
"We would like to see an improvement in the ability to manage mobile devices."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"The solution's deployment should be made easier."
"We would like this solution to be developed for use with mobile applications."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"I don't think ForgeRock directly supports integrations with Slack, making it an area where improvements are required."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The identity management model needs a bit of improvement."
"The solution could improve by adding more advertising and marketing."
 

Pricing and Cost Advice

"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"Omada is expensive."
"They are positioned at a good price point. They are lower than some of their competitors."
"From an on-prem point of view, the cost is quite transparent and reasonable. The direct cost is primarily for licenses and maintenance on licenses."
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"The pricing is okay."
"It's a fair price for the on-premises system. Compared with what we had before, it's much cheaper and we get all the modules in one. We tried to go with the cloud, but it was far too expensive."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The solution is cheap and I rate its pricing an eight out of ten."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The pricing of CyberArk Identity is competitive."
"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."
"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"I would rate the tool’s pricing a seven out of ten. The product’s pricing is expensive and is on a yearly basis. You will need to pay around 10,000 GBP for 500 users."
"There is an initial license and then there is a subscription needed."
"Its price is comparable to other products in the market."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"ForgeRock's pricing is more competitive than other products."
"The pricing of the solution is fair but I do not have the full details."
"It's a bit pricey and could be more competitive."
"ForgeRock is an expensive solution."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
9%
Government
6%
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
Financial Services Firm
23%
Computer Software Company
12%
Manufacturing Company
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
Some areas experience slowness based on the workload. There's a need to enhance network performance despite the good ...
What do you like most about ForgeRock?
The most valuable features of ForgeRock are social login and data protection.
What is your experience regarding pricing and costs for ForgeRock?
Our company was considering switching back to Keycloak from ForgeRock, so as to not pay any license fees. ForgeRock a...
What needs improvement with ForgeRock?
In the past, I saw that Splunk was integrated with a testing portal, and then it was integrated with Slack. I don't t...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Idaptive
ForgeRock Identity Platform, ForgeRock OpenIDM
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Geico, Thomson Reuters, Salesforce, McKesson, Trinet, SKY, BNP Paribas, Deloitte, Capgemini, North Western University
Find out what your peers are saying about CyberArk Identity vs. ForgeRock and other solutions. Updated: July 2025.
864,155 professionals have used our research since 2012.