We performed a comparison between CyberArk Identity and ForgeRock based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"The initial setup is straightforward. It takes me up to an hour and a half."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"I found the solution to be stable."
"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The most valuable feature of CyberArk Identity is the adaptive interface."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"I like the intelligent authentication feature."
"The product is easy to set up."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The most valuable features of ForgeRock are social login and data protection."
"The most valuable features are that it is easy to manage and it's stable."
"Easy to navigate, handle and manage the applications."
"The solution could be easier to use and I found it to be very complex involving many steps."
"I'm not sure what needs improvement. It is a good platform."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"More integrations would be better."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"We would like to see an improvement in the ability to manage mobile devices."
"They could improve their UI and make everything more user-friendly."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"ForgeRock is an open source solution and is available to everyone but it is not freeware. If you need support, you need a subscription for ForgeRock. Many of its functionalities need to be built up with the help of a consultant."
"The identity management model needs a bit of improvement."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The product's support services in the French language are not free."
"The solution's deployment should be made easier."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
CyberArk Identity is ranked 8th in Access Management with 17 reviews while ForgeRock is ranked 4th in Access Management with 27 reviews. CyberArk Identity is rated 8.2, while ForgeRock is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder. See our CyberArk Identity vs. ForgeRock report.
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