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CrowdStrike Observability vs Logz.io comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrowdStrike Observability
Ranking in Log Management
22nd
Average Rating
8.0
Reviews Sentiment
4.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Logz.io
Ranking in Log Management
31st
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Security Information and Event Management (SIEM) (39th)
 

Mindshare comparison

As of July 2026, in the Log Management category, the mindshare of CrowdStrike Observability is 0.9%, up from 0.5% compared to the previous year. The mindshare of Logz.io is 1.2%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
CrowdStrike Observability0.9%
Logz.io1.2%
Other97.9%
Log Management
 

Featured Reviews

HectorRios - PeerSpot reviewer
IT COMMUNICATIONS AND NETWORKS at Américas BPS
Has provided reliable alerts and helped identify infrastructure issues through detailed reporting
The best features of CrowdStrike Observability include the way they show issues to the client or agent, and their data collection method is interesting because they use an agent-less approach in some cases, collecting data from infrastructure such as firewalls. Additionally, they have the agent, but the presentation in the management console is excellent as we have observability end-to-end with the servers and all the services configured in the use cases. The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues. Identifying performance bottlenecks is important because they collect numerous MD5 or hash keys including movements or playbooks. The way they organize that in the console is excellent, allowing you to have reports detecting issues, which not only includes detection but also provides solutions to those issues.
Udit Parekh - PeerSpot reviewer
DevOps Engineer at Veefin
Centralized logs have improved troubleshooting and now reduce production incident impact
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility. They can also provide additional dashboard customization options. Logz.io is a very mature and grown platform with very good features. Most improvements should be around automation, AI-driven insights, and cost visibility. Because Logz.io is a very mature and grown platform that is very good, cost optimization can be made for higher costs related to higher log volumes. For larger organizations, custom dashboards can be improved. In terms of root cause analysis, there can be more AI-assisted root cause analysis capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intelligence database provided by CrowdStrike is very impressive."
"The log aggregation and correlation of data are notable features that enhance our operations."
"The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues."
"CrowdStrike Observability is a signature-less solution where you don't need to update your endpoints or the CrowdStrike Observability agents regularly, and it is completely based on AI and ML search engines."
"The price is worth it."
"The dashboard and user interface of CrowdStrike Observability are quite good, and the support is responsive."
"In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there."
"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"We use the tool to track the dev and production environment."
"InsightOne is the main reason why we use LogMeIn. This is mostly because of log data that we are pushing tools and logs in general."
"Our team doesn't spend time setting up, managing, and tuning a logging platform, which frees them up to spend time on higher value pieces of work and allows our people to focus on the high-value business change work."
"It is massively useful and great for testing. We can just go, find logs, and attach them easily. It has a very quick lookup. Whereas, before we would have to go, dig around, and find the server that the logs were connected to, then go to the server, download the log, and attach it. Now, we can just go straight to this solution, type in the log ID and server ID, and obtain the information that we want."
"The visualizations in Kibana are the most valuable feature; it's much more convenient to have a visualization of logs, and we can see status really clearly and very fast with just a couple of clicks."
"The tool is simple to setup where it is just plug and play. The tool is reliable and we never had any performance issues."
"The other nice thing about Logz.io is their team. When it comes to onboarding, their support is incredibly proactive. They bring the brand experience from a customer services perspective because their team is always there to help you refine filters and tweak dashboards. That is really a useful thing to have. Their engagement is really supportive."
"I can't imagine how I ever worked without it before."
 

Cons

"Technical support received a rating of 4 out of 10."
"From the different deployments I have worked with, the shortcomings of CrowdStrike Observability are often because of what clients are able to share with CrowdStrike."
"We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten."
"The areas of CrowdStrike Observability that have room for improvement include the approach towards customer issues, where resolution takes time."
"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same."
"Integration with Huawei should be more straightforward."
"The price can be cheaper and they should have better monitoring."
"The solution needs to improve its data retention. It should be greater than seven days. The product needs to improve its documentation as well."
"I would like them to improve how they manage releases. Some of our integrations integrate specifically with set versions. Logz.io occasionally releases an update that might break that integration. On one occasion, we found out a little bit too late, then we had to roll it back."
"The product needs improvement from a filtering perspective."
"The solution needs to expand its access control and make it accessible through API."
"When it comes to reducing our troubleshooting time, it depends. When there are no bugs in Logz.io, it reduces troubleshooting by 5 to 10 percent. When there are bugs, it increases our troubleshooting time by 200 percent or more."
"Capacity planning could be a little bit of a struggle."
"I would like granularity on alerting so we can get tentative alerts and major alerts, then break it down between the two, but they do have a lot of good alerting stuff in there already."
 

Pricing and Cost Advice

Information not available
"At the time it was set up, we thought Logz.io was very reasonable for what we were getting in terms of how much time and hosting costs it was saving us, because you don't have to run the servers for it anymore."
"The tool is an open source product."
"You pay for what you need, and that is a good model. They are also quite happy to talk to you about your uses and your use case. They will even go as far as suggesting things that you don't need to do in order to save you money. At one point, I was quite surprised at how cheap it could be if we wanted it to be or how much they would help us manage our costs."
"The product's pricing is cheaper than other solutions."
"The product is a little expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Construction Company
11%
Manufacturing Company
7%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise3
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

What needs improvement with CrowdStrike Observability?
The product at this moment is really good; CrowdStrike Observability is still working to improve it and they are including new features. At this time, I cannot provide an opinion about what else to...
What is your primary use case for CrowdStrike Observability?
We are currently finishing the configuration of the solution, making the playbooks and configurations with the use cases. From CrowdStrike Observability, we use all the solution including XDR and a...
What advice do you have for others considering CrowdStrike Observability?
We did not use Falcon Sandbox or Falcon Exposure Management. We are using a local partner and they have a marketplace, but we are working with a local partner from Google. We are just customers, no...
What is your experience regarding pricing and costs for Logz.io?
Organizations that start with clear logging standards and retention policies can integrate applications, cloud resources, and Kubernetes workloads early to maximize the observability benefits. They...
What needs improvement with Logz.io?
Logz.io can be improved by adding more AI-assisted root cause analysis and by improving log retention flexibility. They can also provide additional dashboard customization options. Logz.io is a ver...
What is your primary use case for Logz.io?
We have been using Logz.io for more than one year. Our main use case for Logz.io is centralized log management and observability. We collect logs from multiple applications and infrastructure compo...
 

Also Known As

No data available
Logz
 

Overview

 

Sample Customers

Information Not Available
Dish Network, The Economist, Forbes, Holler, Kenshoo, OneSpan, Siemens, Sisense, Unity, ZipRecruiter
Find out what your peers are saying about CrowdStrike Observability vs. Logz.io and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.