CrowdStrike Observability Reviews

Name: CrowdStrike Observability
Brand: CrowdStrike
Rating: 4.0 (4 reviews)

4.0 out of 5

4 reviews
100% willing to recommend

What is CrowdStrike Observability?

Unify security, log management, and observability with the new CrowdStrike Falcon LogScale module, the next evolution of Humio, including the all-new managed Falcon Complete LogScale service.

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CrowdStrike Observability is the #42 ranked solution in Log Management Software. PeerSpot users give CrowdStrike Observability an average rating of 8.0 out of 10. CrowdStrike Observability is most commonly compared to Wazuh: CrowdStrike Observability vs Wazuh. CrowdStrike Observability is popular among the large enterprise segment, accounting for 55% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 15% of all views.

Buyer's Guide

Log Management

July 2025

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Featured CrowdStrike Observability reviews

ManelAlvarez

Technical engineer at Devoteam Management Consulting

CrowdStrike Observability is especially useful when using a multi-cloud environment. Although it is expensive, the protection level it provides justifies the price. For users on Google Cloud, I prefer using Google's GTI technology. Overall, I would rate CrowdStrike Observability as nine out of ten. I rate the overall solution as nine.

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Senthil Kumar Manian

Director at Zuci Systems

The intelligence database provided by CrowdStrike is very impressive. It does not affect system performance, which is crucial for development purposes. Unlike other software that requires a lot of local resources, CrowdStrike is a thin tool and does not significantly impact the development environment. Additionally, manual intervention is minimal, leading to resource savings.

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MadhavReddy

Senior manager at ISS Technologies

The data centralization feature of CrowdStrike Observability comes as an add-on. If you want the data to be kept on the cloud, customers will be charged for it. The best practice many customers have is they would retain 90 days or three months of data as per their policy. However, sometimes it gets exceeded, and the customer needs additional data from the past. The problem is that the data keeps getting purged, so once the data is purged, it's difficult to recover it.

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CrowdStrike Observability mindshare

As of July 2025, the mindshare of CrowdStrike Observability in the Log Management category stands at 0.5%, down from 0.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Log Management

Key learnings from peers

Last updated Jul 13, 2025

Valuable Features

CrowdStrike Observability's key features include log aggregation and data correlation. The intelligence database impresses with minimal system performance impact. Users appreciate its cloud vision, attack surface vision, and data centralization for enhanced network analysis. Despite its cost, the visibility and protection offered are favored. Resource savings are noted due to minimal manual intervention, although data retention beyond 90 days may incur additional costs due to data purging challenges.

"I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis."
"The intelligence database provided by CrowdStrike is very impressive."
"The intelligence database provided by CrowdStrike is very impressive."

Room for Improvement

CrowdStrike Observability could benefit from more straightforward integration with Huawei. Extending backup duration without requiring a paid subscription would enhance reporting or log management. Users find the multiple modules for functionality understanding complex, affecting comprehension and integration. Improvements are needed in handling customer issues, as resolution times and team responses are often slow.

"The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial. Currently, there is a default ninety-day backup period."
"For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial."

Popular Use Cases

Organizations use CrowdStrike Observability primarily for endpoint security, log management, and integration with cloud environments like Google Cloud. They focus on sandbox technology, efficient updates, fraud, and threat protection. It's popular for its AI and ML capabilities, offering signature-less functions with minimal need for regular updates. Companies emphasize its effectiveness in providing extensive security without frequent maintenance, particularly in preventing incidents before they require a response, enhancing overall operational efficiency.

Service and Support

Customer service and support of CrowdStrike Observability are generally rated positively, with scores between seven and eight out of ten. Some find the support mostly good through partner or direct channels. However, users in LATAM regions express dissatisfaction due to the lack of local language options, as support is only available in English.

Deployment

Users found the initial setup of CrowdStrike Observability varied. Some rated it seven to nine in ease, while others called it complex. A cloud-based deployment with predefined rules often requires customization. Setup time depends on infrastructure size, typically taking a few days. Teams of two engineers are enough for setup tasks. The demo and POC create interest, but numerous add-on options and licenses can be confusing, necessitating additional feature additions to the base offering.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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