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CrowdStrike Observability pros and cons

Vendor: CrowdStrike
4.1 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Log aggregation and correlation of data enhance operations significantly.
The intelligence database provided by CrowdStrike is impressive and resourceful.
Cloud vision and attack surface vision enhance network traffic analysis effectively.
Predictive analytics capabilities and intelligent alerting system minimize noise and optimize IT resources.
The agent-less data collection method from infrastructure, such as firewalls, is notable.

CONS

Integration with Huawei should be more straightforward.
Longer backup duration without needing a paid subscription would be beneficial.
Customer service is unsatisfactory, especially needing local language support in LATAM regions.
Technical support received a low rating of 4 out of 10.
Pricing is very high, making it unaffordable for small companies.
 

CrowdStrike Observability Pros review quotes

HectorRios - PeerSpot reviewer
Oct 2, 2025
The intelligent alerting feature is excellent and configured on our console, being highly effective as it detects real alerts and just warnings or real issues.
NA
Sep 9, 2025
In the logs and the trajectory, it shows detailed information about where the source of infection comes from, how it travels, and how to reach there.
ManelAlvarez - PeerSpot reviewer
Feb 28, 2025
I find the most effective feature of CrowdStrike Observability to be its cloud vision and attack surface vision, which enhance network traffic analysis.
Learn what your peers think about CrowdStrike Observability. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
SM
Feb 13, 2025
The intelligence database provided by CrowdStrike is very impressive.
Mohd. Asif Khan - PeerSpot reviewer
Aug 27, 2025
CrowdStrike Observability offers strong predictive analytics capabilities, and the intelligent alerting system helps minimize noise and optimize IT resources effectively.
reviewer2645397 - PeerSpot reviewer
Jan 29, 2025
The log aggregation and correlation of data are notable features that enhance our operations.
 

CrowdStrike Observability Cons review quotes

HectorRios - PeerSpot reviewer
Oct 2, 2025
We had some difficulties at the beginning, but at this moment they are improving, so probably in some months I will give them a ten.
NA
Sep 9, 2025
The pricing is very high and small companies cannot afford it. They should reduce the price because the backend infrastructure is the same.
ManelAlvarez - PeerSpot reviewer
Feb 28, 2025
The customer service is not satisfactory for me. The support is only available in English, and my users in LATAM regions such as Peru and Colombia require local language support, which is not currently provided.
Learn what your peers think about CrowdStrike Observability. Get advice and tips from experienced pros sharing their opinions. Updated: October 2025.
872,778 professionals have used our research since 2012.
SM
Feb 13, 2025
For reporting or log management, having a longer duration for backup without needing to purchase a paid subscription would be beneficial.
Mohd. Asif Khan - PeerSpot reviewer
Aug 27, 2025
Technical support received a rating of 4 out of 10.
reviewer2645397 - PeerSpot reviewer
Jan 29, 2025
Integration with Huawei should be more straightforward.