CrowdStrike Falcon vs Trend Micro ScanMail comparison

The compared CrowdStrike and Trend Micro solutions aren't in the same category. CrowdStrike is ranked #1 in XDR , with an average rating of 8.6, and holds a 12.3% mindshare in the category. Trend Micro is ranked #19 in Anti-Malware Tools , with an average rating of 9.0, and holds a 0.6% mindshare. Additionally, 97% of CrowdStrike users are willing to recommend the solution, compared to 75% of Trend Micro users who would recommend it.

CrowdStrike Falcon

Read 135 CrowdStrike Falcon reviews

50,951 Views
14,776 Comparison Views

97% willing to recommend

Trend Micro ScanMail

Read 8 Trend Micro ScanMail reviews

1,840 Views
994 Comparison Views

75% willing to recommend

CrowdStrike Falcon

Trend Micro ScanMail

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between CrowdStrike Falcon and Trend Micro ScanMail based on real PeerSpot user reviews.

Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CrowdStrike Falcon vs. Trend Micro ScanMail Report (Updated: January 2023).

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

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Helped 871,469 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CrowdStrike Falcon

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

135

Ranking in other categories

Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (2nd), AI-Powered Cybersecurity Platforms (1st)

Trend Micro ScanMail

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Anti-Malware Tools (19th)

Mindshare comparison

While both are Endpoint Security solutions, they serve different purposes. CrowdStrike Falcon is designed for Extended Detection and Response (XDR) and holds a mindshare of 12.3%, down 18.6% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.6% mindshare, down 0.8% since last year.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
CrowdStrike Falcon	12.3%
Wazuh	10.2%
Darktrace	8.0%
Other	69.5%

Extended Detection and Response (XDR)

Anti-Malware Tools Market Share Distribution
Product	Market Share (%)
Trend Micro ScanMail	0.6%
Microsoft Defender for Endpoint	13.7%
F-Secure Total	5.9%
Other	79.8%

Anti-Malware Tools

Featured Reviews

Waleed Omar

Information Security Specialist at Arab Open University

Provides effective real-time threat detection with potential for cost optimization

Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.

Read full review

Jaffar Ali

Director Technical Services at TechnoBIZ

Ensures continuous protection with real-time scanning of emails and mailboxes

ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find nothing to miss in terms of stability; there are no glitches, and the solution is stable."

"It helps to prevent unauthorized access or identity theft from external sites. If your identity is stolen, you can ban it."

"We are now able to find the root cause analysis on any threat. We can figure out where the issue came in versus just dealing with where it is at the moment."

"I haven't had any issues with bugs or glitches. I haven't had a problem with stability so far."

"It's given me a level of confidence that my network is secure."

"The automatic alert feature is the most important feature of the solution."

"The solution offers great stability."

"Easy to use, intelligent, and stable threat detection software."

More CrowdStrike Falcon pros

"Its integration with mail platforms is valuable."

"The analysis part is good."

"What I like the most about Trend Micro ScanMail is its easiness."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."

"I like that Trend Micro ScanMail is very effective and quite strong."

"The pricing of Trend Micro ScanMail is average, which is fine."

"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."

More Trend Micro ScanMail pros

Cons

"Support, particularly related to after-sales and after deployment, could be improved a bit. If you need to connect to support, it takes at least a day to reach the support team and get a proper reply."

"CrowdStrike Falcon needs to improve their host management system."

"Any kind of integration that you want to do, such as using the API to connect to a SIEM, is complex and it will be expensive to do."

"We have had to open a case with the technical support to get some issues and bugs resolved."

"Sometimes CrowdStrike changes the GUI, and they need to be better at informing us and providing guidance concerning that."

"We can't do scanning audits or device blocking or application control."

"There are some aspects of the UI that could use some improvement, e.g., working in groups. I build a group, then I have to manually assign prevention policies, update policies, etc., but there is no function to copy that group. So, if I wanted to make a subgroup for troubleshooting or divide workstations into groups of laptops and desktops, then I have to manually build a brand new group. I can't just copy a build from one to another. Additionally, in order to do any work within a group, I have to first do the work on the respective prevention policy page or individual policy page, then remove the group if the group is assigned to a different prevention policy, remove the prevention policy, and then add the new one in. So, it can get a little hectic. It would be easier if I could add and remove things from the group page rather than having to go into the policy pages to do it."

"One thing that is not yet available is attack simulation."

More CrowdStrike Falcon cons

"The sandboxing part can be improved."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"Even Trend Micro ScanMail support staff are not familiar with this product."

"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."

"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."

"ScanMail needs improvement in its reporting, as it is currently weak in some areas."

"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."

"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."

More Trend Micro ScanMail cons

Pricing and Cost Advice

"This solution offers annual subscriptions. The pricing for this solution could be reduced."

"The pricing will depend upon your volume of usage."

"It is expensive compared to SentinelOne, but as the market leader, it is worth it."

"The solution's pricing is great for us."

"Crowdstrike Falcon is relatively cheap."

"While CrowdStrike Falcon offers significant security benefits, its high price point might make it prohibitively expensive for many small and medium-sized businesses, including companies like ours."

"The pricing is definitely high but you get what you pay for, and it's not so high that it prices itself out of the market."

"We pay 40,000 dirhams per 100 users."

More CrowdStrike Falcon pricing and cost advice

"It's a yearly subscription, but the price could be better."

"Its price is okay. It is not too high."

"It is an expensive solution. I rate the pricing a seven out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Government

Financial Services Firm

14%

Government

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	46
Midsize Enterprise	34
Large Enterprise	61

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	2

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)

Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...

See all answers

How does Crowdstrike Falcon compare with Darktrace?

Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...

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How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?

The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...

See all answers

What is your experience regarding pricing and costs for Trend Micro ScanMail?

Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.

See all answers

What needs improvement with Trend Micro ScanMail?

I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.

See all answers

What advice do you have for others considering Trend Micro ScanMail?

Based on my experience, I would recommend Trend Micro ScanMail to others. I would rate it a nine out of ten overall, and I prefer working with enterprise-sized clients.

See all answers

Comparisons

Microsoft Defender for Endpoint vs CrowdStrike Falcon

Compared 5% of the time

Darktrace vs CrowdStrike Falcon

Compared 3% of the time

Microsoft Defender XDR vs CrowdStrike Falcon

Compared 3% of the time

Tanium vs CrowdStrike Falcon

Compared 2% of the time

Kaspersky Endpoint Detection and Response vs CrowdStrike Falcon

Compared 2% of the time

More CrowdStrike Falcon Competitors

Microsoft Exchange Online Protection (EOP) vs Trend Micro ScanMail

Compared 26% of the time

Trend Micro Email Security vs Trend Micro ScanMail

Compared 20% of the time

Microsoft Defender for Endpoint vs Trend Micro ScanMail

Compared 15% of the time

Fortinet FortiMail vs Trend Micro ScanMail

Compared 11% of the time

Trend Micro Deep Discovery Email Inspector vs Trend Micro ScanMail

Compared 10% of the time

More Trend Micro ScanMail Competitors

Product Reports

Buyer's Guide

CrowdStrike Falcon

October 2025

Download CrowdStrike Falcon product report

Buyer's Guide

Anti-Malware Tools

January 2025

Download Trend Micro ScanMail product report

Also Known As

CrowdStrike Falcon, CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface

ScanMail

Overview

CrowdStrike Falcon offers comprehensive endpoint protection with real-time threat detection, AI-driven capabilities, and seamless integration with other platforms. Its cloud-native design provides robust security across diverse environments, making it a reliable choice for modern cybersecurity needs.

CrowdStrike Falcon is heralded for features like robust endpoint visibility, threat detection, and AI-driven capabilities. Users value its efficient real-time monitoring, which maintains low impact on performance while offering seamless integration with platforms. The lightweight design, coupled with comprehensive dashboards and automated threat responses, enhances security operations while reducing resource strain. CrowdStrike's cloud-native architecture ensures flexible, always-on protection, making it adaptable to a wide range of environments. However, improvements can be made in log management, compatibility with diverse operating systems, and integration with third-party technologies. Users also seek more robust reporting features, fewer false positives, and better support for legacy systems. Enhanced policy application, AI capabilities, and extended on-demand scanning are desired, while pricing and technical support responsiveness are concerns.

What are CrowdStrike Falcon's key features?

Endpoint Visibility: Offers robust real-time monitoring and detection.
AI-Driven Security: Incorporates advanced AI for threat intelligence.
Cloud-Native Architecture: Provides flexible, always-on protection.
Automated Threat Response: Enhances security operations efficiently.
Seamless Integration: Works smoothly with other platforms.

What benefits should users focus on?

Reduced Resource Strain: Lightweight design minimizes performance impact.
Comprehensive Security: Advanced protection across various endpoints.
Flexible Deployment: Adapts to different environments easily.
Improved Efficiency: Streamlines threat detection and response processes.
Cost-Effectiveness: Potential ROI from reduced security breaches.

CrowdStrike Falcon is implemented widely in industries relying on robust endpoint protection for monitoring, securing endpoints, forensic analysis, and malware detection. Its cloud-based AI capabilities ensure comprehensive security across devices, making it a preferred choice for networks, servers, and workstations globally. The efficient management of security threats and compliance with regulations is achieved with minimal resource consumption.

CrowdStrike

More than 90 percent of targeted attacks begin with a spear phishing email, which means your mail server security is more important than ever. Unfortunately, most mail server security solutions, including the limited set of built-in protections in Microsoft® Exchange™ 2013 and 2016, rely on pattern file updates, which only detect traditional malware. They don’t include specific protections to detect malicious URLs or document exploits commonly used in targeted attacks or advanced persistent threats (APTs).

ScanMail™ Suite for Microsoft® Exchange™ stops highly targeted email attacks and spear phishing by using document exploit detection, enhanced web reputation, and sandboxing as part of a custom APT defense—protection you don’t get with other solutions. In addition, only ScanMail blocks traditional malware with email, file, and web reputation technology and correlated global threat intelligence from Trend Micro™ Smart Protection Network™ cloud-based security.

Time-saving features like central management, search and destroy, and role-based access have earned ScanMail its reputation as one of the simplest security solutions to setup and operate.

Trend Micro

Sample Customers

Information Not Available

L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy

Buyer's Guide

CrowdStrike Falcon vs. Trend Micro ScanMail

January 2023

Free Report: CrowdStrike Falcon vs. Trend Micro ScanMail

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