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Concentrix vs West Holly comparison

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Concentrix Logo
Concentrix
0 views|0 comparisons
West Logo
West Holly
93 views|70 comparisons
Ranking
9th
out of 9 in IT Support Services
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
7th
out of 15 in IVR Systems
Views
93
Comparisons
70
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
Convergys
Holly
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Concentrix
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West
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Overview
Concentrix is a leading global technology and services company specializing in customer experience solutions. Offering a diverse range of services, Concentrix supports businesses worldwide with customer service, including call center, email, and chat support, as well as technical support for troubleshooting issues. Additionally, Concentrix aids businesses in sales and lead generation while leveraging data analytics to provide valuable insights into customer behavior and enhance overall customer experience. With a focus on innovation and efficiency, Concentrix empowers businesses to thrive in today's competitive landscape.
West's Holly Voice Platform provides a suite of security capabilities that support customers seeking PCI Compliance for systems that perform credit card transactions. PCI DSS covers multiple facets of a system such as security management, policies, procedures, and network architecture, software design and other critical protective measures
Sample Customers
DIRECTV
Ochsner Medical Center, Western Union, Utah Spine Care, Stanford Health Care, Vanderbilt Medical Center

Concentrix is ranked 9th in IT Support Services while West Holly is ranked 7th in IVR Systems. Concentrix is rated 0.0, while West Holly is rated 0.0. On the other hand, Concentrix is most compared with Nuance IVR and Voxeo Prophecy, whereas West Holly is most compared with Nuance IVR.

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