ControlUp vs Datadog comparison

ControlUp and Datadog are both solutions in the IT Infrastructure Monitoring category. ControlUp is ranked #32 with an average rating of 7.7, while Datadog is ranked #2 with an average rating of 8.7. ControlUp holds a 1.0% mindshare in IM, compared to Datadog’s 5.5% mindshare. Additionally, 100% of ControlUp users are willing to recommend the solution, compared to 97% of Datadog users who would recommend it.

ControlUp

Read 12 ControlUp reviews

1,305 Views
398 Comparison Views

100% willing to recommend

Datadog

Read 187 Datadog reviews

8,378 Views
914 Comparison Views

97% willing to recommend

ControlUp

Datadog

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 6, 2025

Datadog and ControlUp are significant players in the monitoring tool category. Datadog appears to have the upper hand due to its wide range of integrations and extensive features, but high pricing might be a barrier for some users.

Features:Datadog offers an extensive ecosystem of integrations, sharable dashboards, and API support, empowering users with versatile monitoring capabilities. Its strength in intuitive navigation and extensive metrics aids seamless root cause analysis. Conversely, ControlUp provides real-time insights and high-level performance views with support for automation, making it ideal for endpoint and VDI infrastructure monitoring.

Room for Improvement:Datadog users desire improved handling of old data, better query language capabilities, and enhanced API consistency. High pricing and additional costs are noted concerns. ControlUp could improve its reporting, alert configurations, and network infrastructure monitoring while streamlining the user interface to enhance flexibility.

Ease of Deployment and Customer Service:Datadog effectively deploys in hybrid and public cloud environments, supported by responsive customer service. However, enhancements in ticket resolution and Asia-Pacific support are needed. ControlUp provides real-time data mapping and supports hybrid deployments, with its excellent customer service noted for responsiveness, though faster technical support is desirable.

Pricing and ROI:Datadog’s pricing can be complex and costly, particularly with additional features. Despite this, users find value in its comprehensive services, with a positive ROI noted in time and effort savings. ControlUp is competitively priced with predictable costs, offering great value through operational efficiencies and positive ROI, particularly in device management.

To learn more, read our detailed ControlUp vs. Datadog Report (Updated: June 2025).

Buyer's Guide

ControlUp vs. Datadog

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ControlUp

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.6

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (5th)

Datadog

Ranking in IT Infrastructure Monitoring

2nd

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

187

Ranking in other categories

Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.0%, up from 0.9% compared to the previous year. The mindshare of Datadog is 5.5%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Richasvi Tripathi

Solutions Developer at HCL Technologies

Used to monitor several devices, but most reports do not give information of all the devices

We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.

Read full review

Kevin Palmer

DevOps/Security Principal at Raken

Useful log aggregation and management with helpful metrics aggregation

Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."

"When using ControlUp, the core feature that we have found valuable is its UI. It is a valuable tool to view the analysis reactions of a base core Level 2 or Level 1 team so that they can complete the necessary troubleshooting."

"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."

"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."

"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."

"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."

"The script-based actions have allowed us to extend the core reporting capabilities."

"ControlUp has an easy installation process."

More ControlUp pros

"The solution is sufficiently stable."

"The ease of dashboard creation and alarm monitoring has helped us not only stay competitive but be industry leaders in performance."

"It has scaled great. I haven't run into any problems anywhere that I've used it. They have handled everything that we have needed them to."

"Customizable views as well as the ability to "dive in" when we see someting anomalous has improved the workflow for handling incidents."

"Dashboards are helpful for reviewing occasionally to get a higher-level overview of what's happening."

"This is definitely a good product and I would consider them one of the leaders within the application monitoring and cloud monitoring space."

"Real user monitoring gives us invaluable insights into actual user experiences, helping us prioritize improvements where they matter most."

"Log analytics give us a powerful mechanism for error tracking, research, and analysis."

More Datadog pros

Cons

"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."

"There is area for improvement, maybe in the reporting. It could use some work in reporting."

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."

"The graphical user interface needs to be improved from version to version."

"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."

"Solve is a quick and intuitive tool for quickly mapping data together, however, once you have the view of the data that you like, it is difficult to share this with colleagues."

"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."

"It can be improved by including script-based scheduling."

More ControlUp cons

"Another issue that I have is with the search syntax, it could be simpler and it feels like there are too many ways to do the same things."

"I want to applaud the efforts in making the UI extremely usable and approachable. My suggestion would be to take another look at how the menu structure is put together, however. Even after using the platform mostly every day for months, I still find myself trying to find a service or feature in the menus."

"Datadog does not have the feature where you can monitor external websites or check the SSL secure for websites."

"They should continue expanding and integrating with more third-party apps."

"I would like to see the integration between PagerDuty and Datadog improved. The tags in Datadog don't match those in PagerDuty, and we have to make it work."

"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."

"The cost does add up quickly, so it can be some effort to justify the necessary outlay to those paying the bills."

"The sheer amount of products that are included can be overwhelming."

More Datadog cons

Pricing and Cost Advice

"Based on my experience, ControlUp is not that expensive."

"We are satisfied with the price compared to other solutions."

"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."

"The solution's pricing depends on project volume."

"While it is an expensive product, I would rate the pricing level at four out of five."

"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."

"The solution is fairly priced but history and log storage can get costly depending on your needs."

"My advice is to really keep an eye on your overage costs, as they can spiral really fast."

"Pricing seems reasonable. It depends on the size of your organization, the size of your infrastructure, and what portion of your overall business costs go toward infrastructure."

"They prefer monthly subscriptions."

"Pricing seemed easy until the bill came in and some things were not accounted for."

More Datadog pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

12%

Healthcare Company

12%

Insurance Company

Educational Organization

16%

Computer Software Company

13%

Financial Services Firm

13%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?

Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.

See all answers

What needs improvement with ControlUp Real-time?

There is area for improvement, maybe in the reporting. It could use some work in reporting.

See all answers

What is your primary use case for ControlUp Real-time?

My use cases include everything, and I don't mean that facetiously. I mean everything. We manage the servers, manage user sessions, manage everything. We monitor monitoring and take actual actions,...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

Datadog vs ELK: which one is good in terms of performance, cost and efficiency?

With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...

See all answers

Which would you choose - Datadog or Dynatrace?

Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...

See all answers

Comparisons

Nexthink vs ControlUp

Compared 25% of the time

Citrix uberAgent Monitoring vs ControlUp

Compared 22% of the time

eG Enterprise vs ControlUp

Compared 8% of the time

Liquidware Stratusphere UX vs ControlUp

Compared 7% of the time

vRealize Network Insight vs ControlUp

Compared 2% of the time

More ControlUp Competitors

Dynatrace vs Datadog

Compared 12% of the time

Azure Monitor vs Datadog

Compared 10% of the time

AWS X-Ray vs Datadog

Compared 5% of the time

Splunk Enterprise Security vs Datadog

Compared 5% of the time

New Relic vs Datadog

Compared 4% of the time

More Datadog Competitors

Product Reports

Buyer's Guide

ControlUp

June 2025

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Buyer's Guide

Datadog

June 2025

Download Datadog product report

Overview

ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.

The ControlUp platform supports:

Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications tools

ControlUp Features

ControlUp has many valuable key features. Some of the most useful ones include:

Out-of-the-box device and performance metrics
Custom metric and device data collection
Non-intrusive, secure agents with offline mode
Custom reporting
Easy-to-use dashboards
Scalable SaaS infrastructure
Built-in troubleshooting & remediation actions
Remote assist
Custom script actions
Multiple scripting languages
Automation and alerting

ControlUp Benefits

There are many benefits to implementing ControlUp. Some of the biggest advantages the solution offers include:

Wide range of platform options: ControlUp offers multiple platform options including Windows, macOS, Linux, and IGE, independent of device location.

Powerful analytics: With ControlUp, you can analyze across your entire infrastructure or you can collect detailed individual device performance.

Optimizes performance: The solution enables you to remediate issues and optimize performance with its support of both manual and automated actions.

Minimize user downtime: ControlUp helps you catch common issues that lead to workflow interruptions. Self-correcting capabilities and comprehensive early-warning systems address issues before they impact employee productivity.

Resolve issues faster: The solution enables you to spend less time on support calls and more time driving value via its real-time troubleshooting and remediation solutions.

Increased visibility of remote environments: Gain real-time visibility across your entire network and find new ways to deliver the best end-user experience possible.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the ControlUp solution.

A Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit says, “In terms of the public cloud, ControlUp's features make us feel very secure. Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service. ControlUp offers a return-on-investment type of approach that helps us.”

A VP Virtualisation and Citrix Engineer at BlackRock mentions, “Solve is quickly becoming one of the most-used features. Its interface allows us to connect to all 54,000 monitored endpoints in real-time. The script-based actions have allowed us to extend the core reporting capabilities. Combined with the triggers, we have been growing their usage to fix things before they become an issue. Lastly, the controller view allows us to compare the configurations of settings side-by-side which is extremely helpful when tracking down the RCA of an issue.”

A Senior Citrix Remote Access Engineer at Rabobank comments, “The high-level view of the estate coupled with powerful administration tools has been great. We can see real-time performance and trends and can create triggers for common issues with associated scripts that can automate a lot of the previous manual remediation steps.”

ControlUp

Datadog is a comprehensive cloud monitoring platform designed to track performance, availability, and log aggregation for cloud resources like AWS, ECS, and Kubernetes. It offers robust tools for creating dashboards, observing user behavior, alerting, telemetry, security monitoring, and synthetic testing.

Datadog supports full observability across cloud providers and environments, enabling troubleshooting, error detection, and performance analysis to maintain system reliability. It offers detailed visualization of servers, integrates seamlessly with cloud providers like AWS, and provides powerful out-of-the-box dashboards and log analytics. Despite its strengths, users often note the need for better integration with other solutions and improved application-level insights. Common challenges include a complex pricing model, setup difficulties, and navigation issues. Users frequently mention the need for clearer documentation, faster loading times, enhanced error traceability, and better log management.

What are the key features of Datadog?

Graphs and Dashboards: Visualizes servers and infrastructure with customizable views.
Metrics: Offers deep insights into system performance and user behavior.
Log Management: Provides powerful analytics for logs and seamless log aggregation.
Unified Tagging: Facilitates organization and retrieval of metrics and logs.
APM and RUM: Enables application performance monitoring and real user monitoring for comprehensive insights.
Synthetic Testing: Allows the simulation of user interactions to test application performance.

What benefits and ROI should users look for in reviews?

System Reliability: Helps ensure uptime and performance across cloud environments.
Proactive Issue Resolution: Assists in identifying and resolving issues before they impact users.
Operational Efficiency: Streamlines monitoring and log management tasks.
Flexible Integrations: Adapts to various cloud services and infrastructure setups.
Real-Time Alerts: Provides timely notifications to address problems swiftly.

Datadog is implemented across different industries, from tech companies monitoring cloud applications to finance sectors ensuring transactional systems' performance. E-commerce platforms use Datadog to track and visualize user behavior and system health, while healthcare organizations utilize it for maintaining secure, compliant environments. Every implementation assists teams in customizing monitoring solutions specific to their industry's requirements.

Datadog

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida

Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's

Buyer's Guide

ControlUp vs. Datadog

June 2025

Free Report: ControlUp vs. Datadog

Find out what your peers are saying about ControlUp vs. Datadog and other solutions. Updated: June 2025.

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