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ControlUp vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
32nd
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Datadog
Ranking in IT Infrastructure Monitoring
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
187
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), Log Management (3rd), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
 

Mindshare comparison

As of June 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.0%, up from 0.9% compared to the previous year. The mindshare of Datadog is 5.5%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Richasvi Tripathi - PeerSpot reviewer
Used to monitor several devices, but most reports do not give information of all the devices
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.
Kevin Palmer - PeerSpot reviewer
Useful log aggregation and management with helpful metrics aggregation
Datadog provides us value in three major ways: First, Datadog provides best-in-class functionality in many, if not all, of the products to which we subscribe (infrastructure, APM, log management, serverless, synthetics, real user monitoring, DB monitoring). In my experience with other tools that provide similar functionality, Datadog provides the largest feature set with the most flexibility and the best performance. Second, Datadog allows us to access all of those services in one place. Having to learn and manage only one tool for all of those purposes is a major benefit. Third, Datadog provides significant connectivity between those services so that we can view, summarize, organize, translate and correlate our data with maximum effect. Not needing to manually integrate them to draw lines between those pieces of information is a huge time savings for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ControlUp has an easy installation process."
"It has a great career time monitoring tool."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"Security, uptime, and reduced capital expenditures are the main reasons we use ControlUp. So basically, the money that we consume is based on the amount of time we are using a service."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."
"We also use APM and metrics to view the status of our Pub/Sub topics and queues, especially when dealing with undelivered messages."
"Straightforward to integrate and automate."
"When I reflect on the ways we used to track down issues, I can't imagine how we ever managed before Datadog."
"The management of SLOs and their related burn-rate monitors have allowed us to onboard teams to on-call fast."
"Datadog dashboards are pretty great."
"The pricing model makes more sense than what we paid for against other competitors."
"I have found the logging and tracing features the most valuable."
"I like how we can customize alerts, and when alerts have become too noisy, we turn their threshold down fairly easily."
 

Cons

"It can be improved by including script-based scheduling."
"Something I would love to see from a partner perspective would be maybe a way to do this in a surface hosting provider."
"The graphical user interface needs to be improved from version to version."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Most reports give information about the top 100 devices, but not all of the devices."
"We'd like to see the mobile app working again so that we can get alerts 24/7. This is especially useful for the person on call."
"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."
"The on-premise version is very difficult to upgrade."
"I'd like to see an expansion of the Android and IOS apps to have a simplified CI/CD pipeline history view."
"Lately, chat support has a longer waiting time."
"When I started using it years ago, it had stability problems. I remember, specifically, we ran everything in Docker containers. There were some problems getting it into a Docker container with very specific memory limits."
"If there were a more cost-effective manner of deploying the tool, we'd be more likely to adopt it more widely."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"Delta traces on the Golang profiler are extremely expensive concerning memory utilization."
 

Pricing and Cost Advice

"Based on my experience, ControlUp is not that expensive."
"We are satisfied with the price compared to other solutions."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"They prefer monthly subscriptions."
"Sometimes it's very hard to project how much it will cost for the monthly subscription for the next month when you add certain features. Having better visibility of the cost would give a better experience."
"The solution is fairly priced but history and log storage can get costly depending on your needs."
"Pricing seemed easy until the bill came in and some things were not accounted for."
"It has always scaled for us. Cost scales up too, but that is not necessarily a bad thing. It's reasonable for what they're providing."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"The solution's pricing depends on project volume."
"Licensing is based on the retention period of logs and metrics."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Healthcare Company
12%
Insurance Company
8%
Educational Organization
14%
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
What needs improvement with ControlUp Real-time?
There is area for improvement, maybe in the reporting. It could use some work in reporting.
What is your primary use case for ControlUp Real-time?
My use cases include everything, and I don't mean that facetiously. I mean everything. We manage the servers, manage user sessions, manage everything. We monitor monitoring and take actual actions,...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about ControlUp vs. Datadog and other solutions. Updated: June 2025.
859,579 professionals have used our research since 2012.