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ControlUp vs Datadog comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ControlUp
Ranking in IT Infrastructure Monitoring
31st
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
12
Ranking in other categories
Digital Experience Monitoring (DEM) (5th)
Datadog
Ranking in IT Infrastructure Monitoring
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
205
Ranking in other categories
Application Performance Monitoring (APM) and Observability (1st), Network Monitoring Software (4th), Log Management (4th), Container Monitoring (2nd), Cloud Monitoring Software (2nd), AIOps (1st), Cloud Security Posture Management (CSPM) (6th)
 

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of ControlUp is 1.1%, up from 0.8% compared to the previous year. The mindshare of Datadog is 5.0%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Datadog5.0%
ControlUp1.1%
Other93.9%
IT Infrastructure Monitoring
 

Featured Reviews

Richasvi Tripathi - PeerSpot reviewer
Used to monitor several devices, but most reports do not give information of all the devices
We have approximately 10 to 20 feature requests pending on the vendor side. Most reports give information about the top 100 devices, but not all of the devices. In our case, we are monitoring 200000 devices. So, we need details for all those devices, but that is limited to 100, which they have improved to an extent in some reports. I'm thinking of one feature request for ISPs because the dashboard does not provide a detailed list of ISPs, and it provides the wrong list. I feel some firewall issues are blocking that, and the team cannot send that detail. That may be the case. One feature request pending on the vendor side is the data format change. Once you see a detail in the report, it is mentioned in some other format, which is hard to analyze sometimes.
Prakash Pandey - PeerSpot reviewer
Has improved monitoring accuracy and enabled faster issue resolution through detailed alerting and transaction visibility
The best feature that Datadog offers is infrastructure monitoring, where it can look at the CPU utilization, different process utilization, all the processes which are running, and alert us in advance if things are going beyond normal threshold. I think everything about the features of Datadog is amazing. Datadog provides details up to the transactions. We can look at the transaction log too for the application, which is really helpful. Datadog has impacted our organization positively since we were previously using AppDynamics and then we switched to Datadog. It has improved a lot in our alerting and monitoring in the infrastructure space and application space. We can monitor business transactions and take proactive action. It is really great to take actions on the issues before an end user reports it, which is a great advantage for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The script-based actions have allowed us to extend the core reporting capabilities."
"ControlUp is beneficial as it provides a web interface through which you can access all your infrastructure—servers, devices, and VDI infrastructure—all on the same platform. It supports gathering all infrastructure components in a single, unified dashboard. This helps you identify performance issues or high resource utilization, allowing quick troubleshooting. I appreciate the solid interface that ControlUp offers."
"ControlUp has an easy installation process."
"It shows you so many details of what's going on in that log-on that, if there's a problem, you can identify it in five minutes."
"The most valuable features in ControlUp are endpoint monitoring and the many features that are available."
"The most valuable feature is the granularity of visibility into the resources that are in use by our applications."
"The visual look of the interface is very easy to understand what is happening and somewhat why it's happening."
"ControlUp has some good functionalities, such as remotely pushing scripts in the device through the tool."
"The most valuable aspects of the solution include log search to help triage specific problems that we get notified about (whether by alerts we have configured or users that have contacted us)."
"The feature I have found most valuable is when I can reuse existing monitors and alerts for new dashboards."
"Datadog has given us near-live visibility across our entire cloud platform."
"Datadog infrastructure monitoring has helped us identify health issues with our virtual machines, such as high load, CPU, and disk usage, as well as monitoring uptime and alerting when Kubernetes containers have a bad time staying up."
"Because of our client focus, it is easy for us to sell. This is because it is easy to use and easy to set up."
"The best way it has helped us is by consolidating all our logs into a single place and making it easier to find errors."
"The CCM, Workflows, Logs, APM, and RUM are all useful aspects of the solution."
"The centralized pipeline tracking and error logging provide a comprehensive view of our development and deployment processes, making it much easier to identify and resolve issues quickly."
 

Cons

"There was some lag earlier, and reports pulled from the dashboard would sometimes be half an hour old. But now, the information provides real-time status, which is greatly appreciated. Overall, I've seen improvement in the product."
"Integration is always a problem, and we feel that we are doing our best and the service provider thinks they are doing their best. I guess if ControlUp's system could be more capable or if people could understand the integration part, that would be better."
"This solution be improved by including load throttling tools. For example, I can identify a service where we spend a lot of CPU but I cannot restrict the service from ControlUp. I have to use another tool like AppSense."
"It can be improved by including script-based scheduling."
"The most common complaint that I have heard, at least within our organization, is about reporting. They have their own reporting. It's just that it doesn't yet include everything that you can look at within the application. You can only report on specific metrics or collections."
"There is area for improvement, maybe in the reporting. It could use some work in reporting."
"Most reports give information about the top 100 devices, but not all of the devices."
"ControlUp could improve the integration. Microsoft Azure Virtual Desktop monitoring has better integration."
"We want to reduce having to go to different screens to obtain all the information."
"In some ways, the tool has a pretty steep learning curve. Discovering the various capabilities available, then learning how to utilize them for particular use cases can be challenging."
"Since the Datadog platform has so many separate features, solving so many use cases, there are often inconsistencies in feature availability and interoperability between products."
"We need more visibility into the error tracking dashboard."
"I find the setup cost to be too expensive. The setup cost for Datadog is more than $100. I am evaluating the usage of this solution, however, it is too expensive."
"A big problem with Datadog is the billing. They need to make the billing more user-friendly."
"The hardest thing we experience is just training people on what to search for when identifying a problem in Datadog, and having some additional training that might be easily accessible would probably be a benefit."
"I think better access to their engineers when we have a problem could be better."
 

Pricing and Cost Advice

"We are satisfied with the price compared to other solutions."
"Based on my experience, ControlUp is not that expensive."
"Personally, I would say that the only thing I could compare it to is another monitoring tool that we use, Nagios."
"My advice is to really keep an eye on your overage costs, as they can spiral really fast."
"The pricing and licensing through AWS Marketplace has been good. It would be nice if it was cheaper, but their pricing is reasonable for what it is. Sometimes, for their newer features, they charge as if it's fully fleshed out, even though it is a newer feature and it may have less stuff than their other items."
"This solution is budget friendly."
"If you do your homework, you'll find that if you're really concerned with cost, it's good."
"The cost is high and this can be justified if the scale of the environment is big."
"Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
"Our licensing fees are paid on a monthly basis."
"It costs the same amount it would if we were hosting it ourselves, so we are incredibly happy with the cost."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
12%
Healthcare Company
11%
Insurance Company
8%
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise8
By reviewers
Company SizeCount
Small Business80
Midsize Enterprise46
Large Enterprise94
 

Questions from the Community

What is your experience regarding pricing and costs for ControlUp Real-time?
Based on my experience, ControlUp is not that expensive. It is a cheap tool because it is deployed to many devices where I work.
What needs improvement with ControlUp Real-time?
There is area for improvement, maybe in the reporting. It could use some work in reporting.
What is your primary use case for ControlUp Real-time?
My use cases include everything, and I don't mean that facetiously. I mean everything. We manage the servers, manage user sessions, manage everything. We monitor monitoring and take actual actions,...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Datadog vs ELK: which one is good in terms of performance, cost and efficiency?
With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good c...
Which would you choose - Datadog or Dynatrace?
Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network ...
 

Comparisons

 

Overview

 

Sample Customers

B/E Aerospace, North Carolina SECU, Vancouver Island Health Authority, University of Florida
Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
Find out what your peers are saying about ControlUp vs. Datadog and other solutions. Updated: September 2025.
871,469 professionals have used our research since 2012.