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Commvault Cloud vs IBM eDiscovery Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
111
Ranking in other categories
Backup and Recovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (2nd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st)
IBM eDiscovery Manager
Ranking in eDiscovery
20th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the eDiscovery category, the mindshare of Commvault Cloud is 3.3%, up from 3.2% compared to the previous year. The mindshare of IBM eDiscovery Manager is 1.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud3.3%
IBM eDiscovery Manager1.8%
Other94.9%
eDiscovery
 

Featured Reviews

Matt Reller - PeerSpot reviewer
Provides extremely fast backup, is easy to manage, and is flexible
Commvault Cloud's automated policies provide the notification we need to ensure our data is secure and managed correctly. Commvault Cloud provides excellent visibility across all of our organization's data. It is extremely important to our organization that Commvault has a unified platform that offers recovery across cloud, on-prem, and SaaS workloads. It has helped our organization improve by simplifying the way we manage our environment. We could not manage the same environment with only half of our current staff. We have yet to find anything in our environment that Commvault does not support. Commvault Cloud's Risk Analysis helps us identify, categorize, and classify sensitive data enabling us to take the appropriate actions to protect it. Commvault does a good job helping us limit our exposure and ensure compliance. Commvault has helped us reduce our data management costs significantly. Compared to Dell Avamar, the costs are vastly different. Commvault is much more cost-effective. We are licensed by capacity, so we don't have to worry about licensing different features. We have all the features that are licensed by capacity. And as far as ongoing support costs and other expenses, they are much lower than what they were with Dell Avamar. Commvault also gives us the flexibility to use any storage we want, while Avamar is tied to the Data Domain, which is not cheap to support. It has helped us reduce our backup time unless we are using Data Domain. This is because we can perform deduplication and compression on the client layer, which reduces the load on the network. We cannot do this with Data Domain. In fact, if we even attempt to perform a quick progress check before sending data to the Data Domain, the system fails completely. We learned this the hard way. We are using many more advanced features in Commvault Cloud than we ever did in Dell Avamar, simply because we had to license each feature separately in Avamar. As a result, we did not perform many backups in Avamar, such as all database backups (DB2, SAP HANA, Oracle, and SQL). These backups were performed outside of Avamar. We are now using Direct Connect agents for all of our databases. This allows us to perform incremental backups, which we could not do with the previous method. As a result, we have reduced our backup times by two-thirds, or even more in some cases. Compared to when we were backing up directly to Data Domain, Commvault is now running our backups ten times faster. This has resulted in a significant reduction in our backup times. Commvault has helped us reduce the RPO. Even in Data Domain, it has reduced our storage times by about half. It has also helped us reduce the threat detection time. We reduced the RTO significantly with Commvault. Commvault has helped us reduce downtime primarily due to the increase in the performance of resources.
IC
Stable with administrative aspects and an easy to navigate backend
The initial setup isn't exactly straightforward. It's a little complex. A company really should hire some experts that can navigate the implementation. Including testing, the deployment took about three hours. It's not a long or drawn-out process. Technically, you only need one person to handle the setup, however, it's advisable to at least have two people who are knowledgeable. In our case, we implemented it first in a separate environment and, once we saw everything was working as it should, then we sent it to production. There isn't much maintenance required. There's another application that handles that, however, we do have to monitor logs and the server where we put the searches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup and restore capabilities are key. The most useful things to us about Commvault, in general, is the breadth of the applications that it can protect as well as the features inside of it, like deduplication and encryption. When people get their data encrypted, Commvault has a way to tell if somebody is being attacked through a cybersecurity threat because their data changes. So, Commvault has what they call honeypot files out there to look to see if anybody is changing these files. Only Commvault knows which files those are, so nobody should be messing with those files. If it changes, then it will alert you to say, "Oh, I potentially have somebody messing with my files." It will alert you to something going on in your environment that probably shouldn't be happening. We deploy that with all our customers so they have this capability as well."
"The 1-Touch recovery feature is helpful for all customers."
"It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope."
"Quick backups and restores of data are the most valuable features. It is important that it is an easy solution to integrate with the SAML authentication of our tenant, so we can have our users log into the systems and do their own restores, if needed."
"In terms of the speed of backup, it operates seamlessly, so I'd rate it as excellent... with my daily use and workload, quite honestly I don't even notice when it backs up."
"The most valuable features are the ease of use, the graphical interface, and it's high speed."
"Whoever has an Endpoint license can store unlimited data on the cloud."
"It is easy to use and stable. It delivers what has been promised. When it says it can do something, it can actually do it, as opposed to some of its competitors."
"Creating and running queries on the solution is very good."
 

Cons

"The workflow has room for improvement."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"The product's migration process and stability need improvement."
"They could work on the implementation of the features."
"I would like to see a more user-friendly GUI."
"This product is overly complex to operate and run."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"The initial setup is a bit complex."
 

Pricing and Cost Advice

"The price could perhaps be lower as well."
"The price of Commvault HyperScale X is a lot higher than competitors. As a government institution, we have annual costs. We made a budget for one year in advance. It was difficult to calculate the other solution's costs because each solution has another way of licensing. The solution is expensive but it is very good and we know the good quality we will be receiving."
"The product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors using its certification."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"One of the issues with backup vendors is that they overprice, or overvalue their products."
"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"Commvault is quite high in terms of pricing and licensing."
"We work with Commvault and a partner on our environment needs according to capacity, licensing, pricing, components, modules, etc. Additional costs depend on your backup needs."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
10%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise81
No data available
 

Questions from the Community

What do you like most about Commvault Backup & Recovery?
Commvault Backup & Recovery's search utility is its most valuable feature.
What is your experience regarding pricing and costs for Commvault Backup & Recovery?
Commvault Backup & Recovery is priced fairly, and its performance-to-cost ratio is also better than fair. I am not here trying to figure out how to get Commvault to reduce their cost by ten per...
What needs improvement with Commvault Backup & Recovery?
Commvault is a behind-the-scenes operation that's working flawlessly. So how do I know what Commvault is doing for me every month? I would like more communication informing us on what Commvault is ...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
eDiscovery Manager
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
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Find out what your peers are saying about Google, Microsoft, Commvault and others in eDiscovery. Updated: August 2025.
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