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Commvault Cloud vs IBM eDiscovery Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Commvault Cloud
Ranking in eDiscovery
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
112
Ranking in other categories
Backup and Recovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (1st), Disaster Recovery (DR) Software (3rd), SaaS Backup (2nd), Threat Deception Platforms (1st), Container Backup Software (1st), AI IT Support (3rd)
IBM eDiscovery Manager
Ranking in eDiscovery
20th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the eDiscovery category, the mindshare of Commvault Cloud is 3.2%, down from 3.2% compared to the previous year. The mindshare of IBM eDiscovery Manager is 2.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery Market Share Distribution
ProductMarket Share (%)
Commvault Cloud3.2%
IBM eDiscovery Manager2.0%
Other94.8%
eDiscovery
 

Featured Reviews

Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.
IC
eDiscovery Manager at a financial services firm with 10,001+ employees
Stable with administrative aspects and an easy to navigate backend
The initial setup isn't exactly straightforward. It's a little complex. A company really should hire some experts that can navigate the implementation. Including testing, the deployment took about three hours. It's not a long or drawn-out process. Technically, you only need one person to handle the setup, however, it's advisable to at least have two people who are knowledgeable. In our case, we implemented it first in a separate environment and, once we saw everything was working as it should, then we sent it to production. There isn't much maintenance required. There's another application that handles that, however, we do have to monitor logs and the server where we put the searches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All the management is centralized from that CommServe server. You can manage all the clients and all the infrastructure using one interface and one server... Using the Commvault interface, you can customize and generate multiple reports to easily see what is protected and what is not protected in the environment."
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"The return points are very valuable."
"A very stable and scalable platform (you can backup/restore/protect a couple of MBs or hundred of TBs as well from the same console/platform)."
"Commvault HyperScale X is also a good choice for regulations that require the backup system to be isolated from the rest of the infrastructure."
"Commvault provides the status of a backup or restore operation."
"Well documented SQL views and customizable reports, together with scripts and workflows provides ability to automate processes and ensure proper controls are in place."
"Creating and running queries on the solution is very good."
 

Cons

"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."
"The product does not provide an option to save a copy of data on-premises."
"The workflow has room for improvement."
"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."
"They should move the CommServe outside of Windows machines and the database should be distributed among servers. It's still a single point of failure."
"The price of Commvault HyperScale X could improve."
"Its technical support could be better."
"My customers are not satisfied with the tool because there is a little trouble with the throughput of Metallic."
"The initial setup is a bit complex."
 

Pricing and Cost Advice

"The product is very competitive for pricing in some countries because it is possible to set up Commvault hardware with other vendors using its certification."
"Its cost is reasonable."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"It is a little too high. I would like to get more of a consumption model or more of a periodic true-up type of model that is more friendly to the ups and downs that you may have in your data instead of locking into multi-year agreements."
"The solution is bundled with hardware licensing. If I want to increase the hardware, I have to buy exactly the same because it's based on the core hardware license. We cannot tell discount because we have an NDA signed with Commvault because of my academic license. The solution is more expensive than NetBackup and Veeam but cheaper than Rubrik."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"The solution is expensive, but it is worth the money."
"The solution is highly-priced."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business57
Midsize Enterprise24
Large Enterprise82
No data available
 

Questions from the Community

What do you like most about ThreatWise?
Security measures, including encryption and threat detection, contribute significantly to data protection, safeguarding against unauthorized access and cyber threats.
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
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Also Known As

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
eDiscovery Manager
 

Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Hansgrohe
Find out what your peers are saying about Microsoft, Google, Commvault and others in eDiscovery. Updated: November 2025.
879,425 professionals have used our research since 2012.